Southport is a beautiful place with wonderful amenities. This property includes apartments, The…read moreHyatt, and an incredible water view restaurant. There's a large parking garage where we left our car and then enjoyed walking around admiring the aesthetically pleasing Hyatt. There's even some outdoor gathering spots with fire pits and comfy couches! The showstopper though is without a doubt Water's Table restaurant with gorgeous views of the lake, an innovative menu, and beautiful plating. I keep this place on my date night list whenever the husband asks me where I'd like to go. Perfect spot to enjoy dinner, the sunset, and a walk along the water after.

I love the Southport community though I am uncertain what this entry is for as Southport consists…read moreof six different businesses and three empty towers. They aren't owned nor managed by a single company. The Bristol Apartments, for example, is owned by one investment company that is different than the empty towers and the Hyatt is a Hyatt property. It's a bit confusing if this review is for the neighborhood? Do we review neighborhoods now? And it is for all intents and purposes a neighborhood. There's one road in and one road out with the Hyatt, the Bristol, Tra, Peyrassol, the Seattle Family Center, Dock and Drink, and Water's Table filling out the portfolio. It is very pleasant with Coulon Beach Park next door and excellent viewing of fireworks when that resumes. With the parking garage there's plenty of parking though I cannot stress more than ever do not leave any valuables in sight in your vehicle. Southport may be isolated, but that isn't a deterrent for thieves. Personally I'd recommend parking where there's foot traffic since the upper levels are vacant I've only seen smashed out windows at those levels. And it is a pleasant place! In the summers it is busy. The water is so close and the views amazing. I love the four restaurants. It can get loud, and with the exception of a few incidents in 2020 due to people being angry about the mandates at the time it is a very safe space where families, dog walkers, and cute couples gather. Many a wedding takes place in the warmer months so it isn't uncommon to see beautiful gowns and fancy tuxedos, though I'm partial to the Indian weddings since the guests come in beautifully colored saris. There is a lot of diversity at the waterfront and that makes it a wonderful place to be. The winters can be busy too with Coulon Beach Park putting up lights for the holidays and Argosy cruises bringing the Christmas boats by. I always appreciate the carolers. I only wish people would acknowledge the road properly. Drivers ignore the speed limit signs, occasionally just stop in the middle street, or try to double park. Pedestrians often aren't much better because though there's a great sidewalk that connects the docks to the Bristol running up to Coulon Beach Park they'll just walk down the middle of the road like it's a bike path. I have seen a few close calls with pedestrians almost being hit because they're walking down the road instead of the sidewalk. It is a great area.

Worst agent ever (agent's name: Agnes Chan Low)- learn from my mistake!…read moreManaged my property from 2019-2025. Tenants left deep scratches on floors, stained carpets, wall damage, and even a missing dining room light. She called it "normal use" and took no action to protect my rights. All these years, every time I reached out to her, she said she was busy and never had time. But when it came to deducting the monthly management fee, she was faster than anyone else. Unprofessional, unresponsive, and irresponsible!

Ping did an outstanding work assisting us with the process of a rental home. She was able to…read moreaccommodate us into the rental home in a timely manner. Ping wad also very responsive throughout my lease term. She was friendly yet professional and knowledgeable.

One of the best things about living in Castle Creek is having Tony as our maintenance person. He…read morehas always made me feel comfortable when coming into our apartment and his response time is so quick. He does his job well and likes to spend a few minutes getting to know you. As you are driving by or see him around the building you can always expect a smile and wave. Thanks Tony for all your hard work at Castle Creek!

Five stars to Tony for his help with emergency that happened yesterday. He was helpful,…read moreprofessional and fast to respond! A knew tank has been installed. Thank you.

We love living at Ava Newcastle. We live in the townhomes not the apartment complex. So the new…read moreconstruction isn't an issue for us. We do not hear anything at all. Super quiet area where the townhomes are and lots of wildlife. We love waking up to deer & chipmunks in our backyard. The bbq area is great, fenced in dog park around the corner, and lots of trails for hiking. The townhomes have central air which was a huge perk for us as well. Tess was our leasing agent and she was the best. Any questions we had she was able to answer and made our move in painless. Please visit and view the property! Take the bad reviews with a grain of salt as most are due to moving out (if you destroy your property you should expect a bill - you wouldn't want to move into a property that doesn't look new). Update: Victor, the maintenance tech, is amazing! He just ran over to change all of our batteries in our smoke detectors because one needed replacement and we have 10ft ceilings. True professional!

RATS! RATS! RATS! All the pics look great, the people are…read morenice and the development looks A-class, but the real story is that if I could give a review of less than one star I would. The townhomes in the complex are over $5000 a month and I can look out of my window and see the rats where they do not keep the property clean and there is garbage everywhere. It wasn't like this the first couple years I lived here. I think they are under new management. The attached pic is in the middle of the day, but the real RAT PACKS come out at night. Nobody here would ever take garbage to the dumpster at night. It's scary!!! We are all complaining but they do nothing but bring gross big black rat traps to put in front of the homes. It is disgusting - I have a couple months until my lease is up and then I am moving out of this RAT HOLE development. DO NOT MOVE HERE!!!

DO NOT MOVE HERE!!!! Slumlord management! I'm a current renter living in a run down apartment with…read moreongoing black mold problem which has ruined my belongings and I'm not surprised that my children and I are most likely experiencing migraines just from the exposure of black mold. Not to mention the lack of communication happening here, I have in two separate occasions put a maintenance order in and then to find out it's canceled when trying to alert the regarding the mold issue and the lack of ventilation in this apartment. What apartment has sealed windows in the living room area and only having bedroom windows that only open. The only access to somewhat ventilation. Also can't cook without the alarms going off because the fans are worthless when there is no access to ventilation. In the 2 Yrs I've been here I have only successfully been able to get someone on the phone a handful of times with no problems resolved. Also water bill is so high $200-$300 when I'm barely even home or my kids get home til late. Their reason I'm for it being high is because the building shares water usage in one and it's divided by the people who live in the same building. I regret moving me and my kids here! I have called code enforcement and health department and reported the issue but seems no one cares. If there more tenants who are reading this and have same problem we should get together and file a civil lawsuit against this property management!

I have had a very bad experience at a new tenant. We looked and signed for this apartment on…read moreOctober 1st i believe. To start, they were very sketchy with explaining the amounts to reserve the unit vs the application fee/deposits. It told days of back and forth texts to get it resolved. There is no on site humans. You have to go to the neighboring complex for help. On October 5th Once we got the door codes to move in, we notified them of several issues with the unit. We made maintenance requests up front, and they were not even started until a week later. They still have not all been resolved. Leaking water heater (which had been fixed), bumpy floors (main bedroom floor still has a part of the floor peeling up exposing underneath), gnats living in the garbage disposal (which is rusted along with the bathtub drains) all costs have bent shelving, living room walls have cracking peeling noticeable paint, dirty patio space, baseboards that have no caulking, exposing gaps throughout the unit, and finally the kitchen cabinets were not fully filled and tightened together (which has been fixed) On October 11th, while moving in items, we were stopped in person by two individuals outside the unit. They advised that we should contact the office and get another unit due to a recent German Cockroach infestation that was going in the building causing the last tenant to move. We contacted the staff, and were told that they got an exterminator and everything should be fine. Not once during the entire lease signing, or after did they disclose the pest issue to us. They refused to place us in another unit once available, and they will push you to use their 30 day lease cancellation after you have already moved your things in. They are very well aware that i have a medical reason to have a medical grade sterilized home, and they have done nothing to help. There is no way to contact a district manager or corporate either. All in all, they have been of little help, and very dishonest. I wouldn't recommend this place at this time to anyone. Maybe that will change throughout the duration of the lease we are now stuck in due to the price of moving again, and apartment availability at another complex.

Definitely was a tenant with Griffis Lake for about 5 years; I conveniently got this spot during…read morecovid through remote coordination with their office; I think it was amazing the first few years - Larissa signed me on and did a virtual tour middle of COVID for me and it was so easy! She got promoted and moved out of state for one of their other locations and the staff was subpar/took a lot personally than handling business, with the exception of some of the maintenance staff and Kristin was consistently cool. Renewing your lease over certain amount of years they try to offer retention incentives, like carpet cleaning and/or cleaning of your bathroom or moving to another unit without paying extra. Moving out is fairly straightforward and if you do a good job cleaning up, you will get your deposit back. I was so thrilled with my unit. Gym and pool area is really nice and so close to all the attractions within the Landing, Boeing headquarters, the 405 and 5, SeaTac, and during summer training season. Plenty of space within the unit compared to most places in downtown Seattle and parking is about 50 a month in the resident parking area (although my car did get broken into after multiple break ins in other vehicles in the garage & i had rats in the engine on another occasion- they do not keep it clean out there in the garage!). Be aware of hidden fees (valet trash but it does not get picked up near your door w the staffs shifts & the trash in the chutes) and things not getting fixed like the security gate or one of the elevators were never fixed due to a part they somehow never received in for at least a year). I also entered a ticket 7 times to get my washer/dryer replaced and it still takes multiple cycles to dry. Hopefully the safety and security has improved since I left, and no one is pulling the alarm from the street every so often even the fire department and people got tired of responding. They also tow cars they shouldn't and dont on the ones they should..the ones who enforce it dont even check the facts and incriminate everyone. Also make sure you are courteous to those who deliver your groceries to you: dont leave them without any instructions in a place like this!

This place has turned disgusting. They take no pride in the complex and the first floor always…read moresmells like garbage. Floors always have poop, piss, syringes and more nasty things. I never thought this place would be so disgusting, but it's really turned bad. Highly do not recommend.

I lived at Karbon for two years, and while the location is convenient--next to QFC, Safeway, and…read moreclose to the 405 on-ramp--my overall experience was disappointing. Being right off Coal Creek, it gets loud, but the real issue is the how the property was managed. While the outside landscaping is well-maintained by a third party, general cleanliness is severely lacking. Trash and dog waste are constantly left around the property, and the dog park was so filthy and overflowing with waste that I couldn't even use it. The hallways inside the building were rarely cleaned, with dirt, trash, and even pet waste accumulating over time. At one point, the halls weren't vacuumed for over 8 months. When I went to talk to the manager, she refused to inspect the building and said they're short staffed. Security is another concern, with frequent car break-ins and occasional drug use on the property. New entry systems were installed which can be finicky when it battles to connect between your home WiFi and cellular data. The camera on the new entry system is also used by management to track the pets and people you bring into the apartment. Maintenance was nearly nonexistent. Requests were ignored, supposedly due to short staffing again, and my bathroom fan and dryer remained broken until I moved out--despite the dryer damaging multiple pieces of my clothing. The worst part was the lease renewal process. I was initially given a renewal deadline of 1/25 on a paper notice, but the leasing consultant later told me I had until 2/24 to "renew" after I reached out to her. I confirmed this date with her twice. When I informed them on 2/24 that I wouldn't renew, I was suddenly told I needed to give a 20-day notice before moving out and would be forced to pay the whole month at a higher rate. This resulted in being charged an extra $500 month-to-month fee on top of a higher rent-despite already vacating the apartment. They told me I had till 2/24 to renew and still needed to give a 20 day notice. They did not inform me of the vacancy date when they extended my renewal date. Read the fine print closely and do not trust that staff will have your best interest in mind. They did not waive the additional month to month fee and they charged me water, sewage and trash fees for the month I was not living there. I ended up paying around $3000 for an additional month. My neighbor recently moved out and expressed the same poor communication and maintenance requests struggles. He was also charged the additional month due to poor and misleading communication. Beware of this management team and apartment complex. The rent may seem reasonable at first, but you'll likely pay for it in poor living conditions, poor maintenance, and frustration. I strongly recommend looking elsewhere.

very professional, was quick and accurate. Plesent demeanor, respectful. He shared what he did and…read morecommunicated well, with clear guidance.

We lived here for almost 3 years and would have stayed if we didn't need a larger apartment…read more I am very impressed with the management - although Myrna can be a stickler for rules, she is on top of EVERYTHING!! They do their own landscaping (impressive in itself), they are super quick to respond to emergencies as well as regular repairs, and they have a few annual community activities for the complex. There may be a one month wait to get an apartment but it is well worth it!! Affordable rent, in-unit W&D or locking garage available, email alerts for new neighbors or safety concerns. We would have stayed longer if we could have!! :)

My husband and I have loved living in these apartments, good price and had the luxury of having a…read moregarage. You get the best of both worlds if you enjoy outdoor activities and shopping centers. It is a quiet community and we have felt safe our entire stay here. Lucy is a great landlord and responds to any concerns you have fairly quickly. She is very nice and easy to work with! Definitely recommend leasing one of the units at sunset East highland apartments.

They will take you on a tour and be so nice. They'll write down a reasonable price for base rent,…read morebut once you go to apply, the base rent is $400-500 more than what they just wrote down! Call or email to ask questions and you won't even get a reply.

You did great, getting my New Stove, so much appreciated, Thank You. Will be so welcomed.read more