Evan trailered our M3, and our mini cooper with great care. He's extremely responsive and timely. A…read moretow from Hayward to San Ramon was a great value and very quick. Highly recommend this service.

Evan is communicative, punctual, and skilled. The exact qualities you would want in someone you do…read morebusiness with. He has helped me tow my M3 twice now. It's low but he has ramps and a flatbed to make sure the loading and unloading process goes off without a hitch. The shop I use is located in a tight spot but he's able to navigate to it with ease. Not to mention his rates are competitive. Can't recommend him enough.

DO NOT USE THIS PEOPLE FOR CAR TRANSPORT this is my second transport from them and both occasion…read moretheyre only responsive when theyre trying to get your business but once you give payment theyre are very hard to communicate with and the will give you false promises also from the last transport they damaged my car and didnt even try to compensate us in anyway. At this point im done and over with this company. the last transport I had a very rude driver who accused us of giving him mis information and also he damage my front bumper without letting us know

We have used USA Auto Transport two times, one from coast to coast and one within California. Thank…read moreyou so much to your team in the office and on the road. Reece made sure we had our paperwork and logistics ready to roll. The big rig driver Daniel did an amazing job delivering our vehicle. The car was in perfect condition and communication between us and Daniel was spot on with accurate arrival times. Thank you so much again. USA Auto Transport is our Go-To for sure. I highly recommend them.

The best logistic company in Bay Area San Francisco. The…read morehave the best rates and customer service

Good, the car delivered, payment received.read more

Spoke with Matthew on April 16 for vehicle to be transported to Baltimore on May 9-11th. Signed…read morethe document, deposited taken and No show or No Call for pick up.

*******UPDATED******** Amanda reached out to me after…read morereading this review and apologized for the issues with the movers and damage, we were able to work out an agreement that I believe was fair. Happy to see good customer service still exists! Based on other reviews, I'm hoping my experience was just an anomaly and I appreciate Kerb's willingness to accommodate my request.

Stuck in a rut with a flat tire and no spare. Late night home visit and waited for BS tow company…read morethat never showed. Thankfully Ivan from Turbo Towing was close by. He called back right away and responded within 10 minutes. His flatbed was clean and he was gentle with my Lexi. I was home by 11pm but if it wasn't for Ivan, I'd probably still be waiting for that BS tow company. RECOMMEND TURBO TOWING!!!

Contacted roadside service through Connect. Turbo tow was confirmed to come over between 90 to 106…read moreminutes. After nearly an hour waiting Turbo tow decided not to honor my request. Didn't even reach out to me. Alex from Turbo Tow text messaged me after I posted the 2star review above. I called him. He advised me that the tow truck driver arrived, called my phone- it went straight to voicemail. Driver called Alex and left because they didn't see my car. (How could they? It was in the garage.) A simple confirmation to ring the doorbell would have solved the matter. He explained that when they couldn't contact me, the driver moved onto the next customer. Alex advised that they can come back in 30 minutes but when I said that another tow service is already on their way, he advised me to call the other tow service so I can note their phone numbers in case they call me. I heartily recommend Turbo Tow for their professionalism.

I recently used Long Distance Movers to move from San Francisco to Chicago. I can't stress enough…read morehow easy they made this stressful process. Their customer service is top tier. They were professional and were very efficient . I highly recommend them if you are looking for expert movers.

I used this company to move my son from Los Angeles to Chicago. We did both vehicle and apartment…read more They were great with getting quote info to me and any information I requested to make the decision to go with them. Once the agreement was signed, had a hard time getting a hold of my contact Matthew by phone or text. Vehicle move went ok, some issues with pick up date based on what our agreement had scheduled. The issue was the apartment move. When the movers showed up to pack up furniture I tried to get a hold of Matthew stating that they were just wrapping a moving blanket around all the furniture. I was instructed by LDM that they would shrink wrap anything that had drawers which was most of the furniture and that did not happen. I could not get a hold of Matthew my direct contact, very disappointed in this. Received the delivery in Chicago about 3 weeks after pick up. All of the furniture had some sort of damage to it. We had 15 heavy duty boxes packed and all but one box was broken somehow, like they were just thrown around. Day of delivery some of the furniture was already unpacked from the moving blankets, that was not expected. I never got an update on insurance information prior to our move on 10/30/24 until I received an email today 12/11/24 with all the information for insurance. Had I had this information ahead of time, I probably would have chose a different option to protect our belongings. Disappointed in the lack of customer care and contact once I signed on the dotted line to secure the move.

I had the very best customer service here from Dannelle. I was very new to this service and…read moreDannelle was so patient with me. She walked me through all the steps and gave me advice when I needed it. She was very responsive as well. This needed to be rushed and she was so quick to email me the next morning to finish the job for me! I highly recommend this company and if you are lucky enough, you will get to work with Dannelle!

I contacted Vantage Point based on their reviews, to import a small shipment from China. Although…read moreinitial communications went well, they offered an inaccurate quote, then never corrected it. Their Chinese affiliate told me they had sent a corrected quote back to Vantage Point, but Vantage point just sent partial information and then left everyone hanging, forcing me to scramble for another provider. Monique used a thousand words when fifteen would have been better, and then there was no follow-up. Maybe tariff chaos threw everything off. Some other providers seemed chaotic, too. But communications were so poor with Vantage Point that I will look elsewhere for a reliable business partner.

I've moved back and forth from the Pacific NW to So Cal many times, as I have family and work on…read moreboth ends. I've used several different movers for our moves, as there was always something that didn't quite meet our expectations, preventing us from committing to one specific company...whether it was unexpected hidden fees, lack of communication, broken items, or just flat out being lied to. Now that our family has expanded by two kids, we have a lot more to have shipped, and needed delivered in a relatively timely manner. Our last move from Seattle back to Santa Monica we used Long Distance Movers for the first time. This was the best experience I've had yet with a moving company, by far. Everyone I communicated with from this company were professional, and more importantly, available to communicate with at all times. From the initial sales person who scheduled us, to the dispatcher providing updates for delivery..to our amazing crew consisting of Andrew, Scott, Johnny and Robert. These four guys were the best moving crew that I've ever had. From pickup to delivery, it was about as flawless of an experience anyone could ask for. I will, without hesitation, use Long Distance Movers for our next move..which will inevitably happen. Would love to get the same crew as this past move, but from what I've gathered..the entire staff of movers are equally as good as the four we had. I wholeheartedly recommend this company to anyone looking for a stress free moving experience.

Terrible experience. 2 car shipments and 1 home goods shipment from NC to OR. Horrible…read morecommunicators, missed several deadlines, difficult website to review/approve quotes (would be nice if they sent the PDF via email so it's searchable). Vehicle shipments are farmed out to other distributors, so you're better off hiring a company directly instead of having LDM as a middleman making communication more difficult. Do NOT schedule a move on the weekend -- it's been impossible to get a hold of a living soul, and I've called 5 different numbers to try and get an update for when the movers will arrive at my home today (we're halfway through the pickup window now and I have no idea if they're coming today or not). I emphasized the importance of my cars being delivered by a specific date and asked to err on the side of caution to ensure they arrived in time -- LDM kept pushing the pickup date assuring me the cars would still arrive in time, only to learn from the distributor that it'll be 3-4 days after the deadline I provided.