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    NOVA LIFE SPA

    4.2 (5 reviews)
    Open 9:00 am - 8:00 pm

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    Services - NOVA LIFE SPA

    Deep tissue massage

    Hot stone massage

    Swedish massage

    NOVA LIFE SPA Photos

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    5 months ago

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    5 months ago

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    Tanya C.

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    6 months ago

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    5 months ago

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    6 months ago

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    Ask the Community - NOVA LIFE SPA

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    Hi, skin

    Hi, skin

    3.9(24 reviews)
    0.3 mi

    What a shame. My…read moreaccount has been on hold for a few months as my finances have been inconsistent due to medical. I saw it was going to charge me a few weeks ahead so I called to cancel my membership. I was convinced to stay on as a member and would be charged April 24th, 2025, which I thought by then it would be a good chance I'll have the finances together or a little better off. I was charged as a member to my account, which then overdrafted m account by $30. So My account then was -111.52. I immediately called and no one picked up for like 10 minutes. I sent a text message with the screenshot showing that their automatic charge overdrafted my account and within minutes a gal called me back. She started the refund process and said she would have the regional manager get back to me. I was sent a text message but I have been in shut down mode as money is tight and that absolutely ruined my plans for feeding myself and getting to places I needed to be. Today, I conversed with the regional manager, Ivori and no positive resolution was given. Hi, Skin refunded the membership fee but I'm still out -12.52 because of the overdraft fee. Not okay. I signed a contract. This shouldn't have happened. I loved coming here. The gal I had, Kaitlyn, left but she was fantastic. It was the one hour a month I got to treat myself. However, I have disabilities that required I make a choice of putting my account on hold or taking care of myself. I signed the waiver on the 14th after receiving it on the 13th and thought I was in the clear until April as it says in the form. I was happily a member for like 3 years and even worked with them personally. Lo was awesome. I am extremely disappointed in my experience and 10000% more stressed out in life now because of their mistake. I was in contract and they admitted it was their fault.

    I did try their really good facial and the esthetician that did it was Laura I believe. I found her…read moreto be friendly, easy to talk to and knew what products to use on my sensitive skin. I will be back to try other facials. I found the environment relaxing as well as clean which is big for me. The colors and look of the place are also appealing. I did purchase a product and look foward to trying more. They do have 3 different membership types and it seems flexible which is great for me someone that travels etc. Lastly Evelyn was awesome checking me out and clearly is good at being personable and giving good customer service. See you all soon

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    Hi, skin
    Hi, skin
    Hi, skin

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    The Skin Café - Building

    The Skin Café

    4.9(22 reviews)
    2.6 mi
    $$

    I had an amazing micro needling session done by Chelsea. She's very caring, took time to explain…read moreand answer questions, and fully prep expertly my skin for the micro needling. I received aftercare as well. My results are fabulous and I already booked my 2nd session. I also had Kathy do my lashes. Her fingers feel like soft cotton - you really barely feel it. She flushed out my sparse lashes perfectly! I love how they look! Just FYI, if you can't see Tammy, Kathy is excellent!! All the technicians are so good. The vibe is laid back, kind to all who visit. The rooms are super clean and so pretty. Very relaxing atmosphere with soothing music in the background. 100% recommend!

    I made a last minute appointment for a facial and googled to find a place nearby. I didn't want a…read more"high volume - push their products" kind of place. I was lucky to find a place close by.... The aesthetic of the place was cute and charming. Chelsea was my aesthetician and was so nice and professional. It was the BEST facial I have ever had and bonus she does a scalp, foot and hand/arm massage. I will definitely be back and highly recommend Chelsea. She even sent me a text the day asking how I was doing.

    Photos
    The Skin Café - Facial completed (before eyebrow tint).

    Facial completed (before eyebrow tint).

    The Skin Café - Seeing this when I walked in, I knew I was in good company

    Seeing this when I walked in, I knew I was in good company

    The Skin Café - The Skin Café, Eyelash Extensions, Dermaplaning & Waxing, Eyelash Extensions, Eyelash Extensions near me, Dermaplaning, Dermaplaning near me

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    The Skin Café, Eyelash Extensions, Dermaplaning & Waxing, Eyelash Extensions, Eyelash Extensions near me, Dermaplaning, Dermaplaning near me

    Hand & Stone Massage and Facial Spa

    Hand & Stone Massage and Facial Spa

    3.1(77 reviews)
    0.4 mi
    $$

    I want to begin by saying that my massage with Isabella was excellent. The service itself was truly…read morea 10/10 experience, and both massage therapists provided outstanding care. Unfortunately, my positive experience ended at checkout. Approximately four weeks ago, I booked a couples massage in person for my husband and I as part of celebrating our recent marriage in May 2026. At no point during the booking process was I informed of any pricing changes or additional fees associated with the service. They assured me that I would be able to use 2 of my credits to cover the cost of service. When checking out after our massage, I expected to use two membership credits--one for myself and one for my husband. Since my husband is not a member, I was informed that I needed to transfer one of my credits to his account for a $10 fee. While I don't necessarily agree with that policy, I accepted it. What I did not expect or agree with was to then be told that I owed an additional $20 and my husband owed an additional $90, totaling $110 in extra charges after already redeeming two membership credits for the service. My concern is not only the amount charged, but the manner in which it was handled. No customer wants to walk out of a relaxing massage and immediately be presented with over $100 in unexpected fees--especially after having already paid for the service through membership credits and tipped both therapists each $20. As a long-time member for years, I find this extremely disappointing. If there has been a price increase or surcharge associated with couples massages, that information should be disclosed clearly at the time of booking, not after the service has already been completed. I also want to make it clear that my frustration is not directed at the front desk staff. They were professional, empathetic, and did everything within their authority to try to help. They do not create the pricing policies and should not be placed in the position of delivering unexpected charges to upset customers. My concern is with ownership and management decisions that create these situations. As a small business owner myself and a licensed aesthetician in the beauty and spa industry, I understand the importance of profitability. However, I also understand the importance of transparency, customer service, and setting proper expectations. I would never surprise a client with substantial additional charges after a relaxing treatment without prior disclosure. In total, this 50-minute couples massage ended up costing approximately $400. Considering that two services were performed simultaneously in the same timeframe, I struggle to understand the justification for an additional $110 charge beyond the membership credits already redeemed. After years of loyalty to this franchise, this experience has unfortunately caused me to reconsider my membership. At this time, I intend to cancel and return to supporting independent providers whose pricing and communication practices I trust. Go see Wellness with Marie - her Instagram is @wellnesswithmarie I am requesting that a manager contact me directly to discuss this matter. I would also like a review of these charges and would appreciate either a refund or a credit applied to my account. Instead of leaving relaxed and happy, my husband and I left disappointed and pissed off. This wedding gift turned into a $400 expense and if I knew this at the time of booking, I wouldn't have done this. I look forward to hearing from management regarding a resolution.

    Desirae is incredible masseuse. Not only did she give my tired feet and legs extra attention we had…read moregreat conversation. We could have talked for hours. Very pleasant kind knowledgeable young woman. Great vibe.

    Photos
    Hand & Stone Massage and Facial Spa - A rare gift card that is 3 years old . Older than my 2nd child .

    A rare gift card that is 3 years old . Older than my 2nd child .

    Hand & Stone Massage and Facial Spa
    Hand & Stone Massage and Facial Spa

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    NOVA LIFE SPA - spas - Updated July 2026

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