I brought my 2015 Street Bob to Nova Motorcycles to replace a busted wheel bearing. When they re-installed the rear wheel they failed to replace the bolts, loctite them, or bother to torque them down correctly. As a result, they worked themselves loose and eventually caught on my swingarm which caused my rear wheel to unexpectedly lock up at 35/40mph. I luckily did not dump my bike as I fishtailed to a stop but am even more fortunate that this did not happen while I was on the highway, in traffic, or in the middle of a corner. This reckless neglect easily could have cost me my life. It also ruined the new wheel they had just installed, destroyed the sprocket and belt, dented the belt guard, and damaged the swingarm. Lastly, it cost me over half of the month of September on my bike while they did the repairs. After owning up to their neglect they agreed to fix the bike but would not pay to have another mechanic look at it to get a second opinion or do the repair for me. So I was stuck having the same people who could have killed me doing the repair on their own incompetent work. As you can imagine, this makes it very difficult to have much confidence in the safety of my own bike and has put a real damper on riding. Throughout the entire ordeal they acted with indifference and treated me like I was being a nuisance. They tried to reuse the same damaged swingarm even though I made it perfectly clear that everything damaged due to their neglect needed to be replaced. I didn't realize until I got the bike home that they didn't even replace the dented belt guard. When I requested the name of the mechanic for my report to the AGO they outright refused to give it to me. The mystery mechanic, their "Harley guy" still had his job when I went to pick up my bike. As I left they actually had the nerve to tell me not to come back. Disgraceful. For your own safety, do not give Nova Motorcycles your business. read more

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I brought my old BMW R1100RS to Nova to have the clutch. I was recommended by and Old BMW mechanic that lives near me. I spoke to Bailey and she was truly excited to work on my bike. The work was fantastic, clean, done on time, extremely professional .And half the cost of the local BMW dealer. I was so impressed i recommend them to all my friends. Thank you! read more

droped my bike off for a tune up and a look over,got the bike back better then ever,couldnt be more happy with the work done by nova,thank you sam,thank you bailey read more

The guy behind the front desk is very helpful. The work that was done to the bike was sub par. I paid five hundred dollars to get the bike fixed and waited seven weeks to get the bike back. What they did was replace a fuel pump on a Honda Shadow. What i got for the money i spent was a fuel pump not for the bike that they were working on. But a fuel pump that they had on the shelf from another project bike. The fuel pump was zip tied on did not fit correctly and did not fix the problem. The bike broke down four or five miles away from the shop on RT 91. Put the bike and the back of a pickup truck and brought it home. Unless you bike is a beater bike and if you care about your bike i wouldnt bring it their. read more

Nothing is a satisfying as finding a good shop with a great, honest, and friendly mechanic. Sayre is a terrifically smart, affable guy who simply KNOWS what's going on with a bike - he's the kind of person with grease permanently tattooed under his fingernails from years and years of deconstructing bikes. Whatever it needs, from tune up to rebuild, Sayre can do it. They guy lives & breathes motorcycles. His prices are shockingly fair. With co-owner Peter, Nova builds beautiful, clean, honest customs. And they have their sights set on our local motorcycle community, with a desire to bring local bikers & riders passing through together. Looking at my years-old account on Yelp as evidence of how much it takes for me to actually write a review, take this as an endorsement: Nova is really, seriously good enough to get me to write a review. I'm that impressed, and you will be too. read more

Been looking for a repair shop to start a relationship with, and this is it. The staff is warm, welcoming and knowledgeable. Spotless workspace, easy to coordinate with, reasonable turn around time. These guys love bikes. Very much looking forward to do business with them again in the future, highly recommend! Support local business! read more

Motorcycle repair shops can charge a lot of money, and still not do a good job taking care of your precious. Not this place. Sayre is more than a bike mechanic - he's a moto-genius, a bike whisperer. Honest, fair priced, and it will be done right. Working on all makes, with a love for vintage machines, restorations, fabrication. Whatever you ride, whatever you need, this is the place. I have sent several folks here, and they have all been mega satisfied with the results. One guy was telling me he had to sell his bike because he couldn't afford the crazy prices the other shops had quoted him for repair. Sent him to Nova, and he said for a very reasonable price his bike had never been better. No joke. These folks love what they do. You can't ask for more than that. read more