The worst experience of my life. I bought my first bike, and the man in the finance department…read morecharged me an annual interest rate of 30%. Later, I took my motorcycle in for repairs; they installed an old, poorly refurbished fairing and replaced parts that didn't need replacing--solely to charge more against my insurance--and they never returned the original parts to me. In the end, I was left without my original parts and with defective ones installed in their place. Furthermore, the decal for the fairing was never applied. Some of the parts I selected were cheaper than the original ones, and they pocketed that price difference as well.

Awful shop - avoid at all costs. They proved they cannot fix simple things multiple times on…read moresimple machines. Luckily I never took my Honda Foreman there, and never will. Pros: They have stock Cons: Everything else

Today I officially said goodbye to my 2020 Streetbob. I can't thank Marlene at American Harley…read moreDavidson in Leominster for being an absolute angel to work with. I look forward to buying another bike from her down the road, when the time is right for me to ride again. This place truly feels like home. Marlene has a heart of gold, and her staff members are truly amazing! You won't find a more reliable dealership thank American Harley, in Leominster!

Wobderful prople. Pressure-free sales environment at American Harley-Davidson…read more Overall: American Harley-Davidson in Leominster provides an exceptional experience for Harley enthusiasts. Their dedication to customer service, from sales to service and everything in between, creates an environment where riders feel valued and supported. If you're in the market for a Harley-Davidson or need service for your current bike, American Harley-Davidson comes highly recommended for its friendly staff, professional service, and a true commitment to the riding community.

I spent years going to another Indian dealership. They recently gave up the Polaris line. I found…read moreWagner only 40 minutes away. I needed to dropped my bike off for some service work and have them go through the bike before riding season gets going. I called and they were able to get me in right away. One of the issues with my bike had been ongoing for years. Wagner was able to figure it out and get it corrected under warranty. I assume the other guys never really tried now. The new location is nice and the service staff are great.

Yesterday they did a veterans motorcycle ride 300 riders showed up the ride was wonderful, peaceful…read moreand ended up at the VFW post on Vernon Hill. What a wonderful bunch of guys and gals the police did a wonderful escort job a good time was had by all.

Definitely hands down the worse place to get maintenance done. I dropped my jet ski off on a…read moreSaturday and picked it up on a Tuesday and looks like nothing was done to it. It was in the same spot where I dropped it off. I brought it home and had a buddy look at it and said the same thing. I do not recommend this place. Will definitely not go back.

More will be revealed!…read more Only halfway through the deal now. I have an appointment at 1pm. I'm hoping to ride this baby off of the lot today :) Also plan to handle registration & inspection myself (I am trying to upgrade from a Honda 250 to this Honda 600). So far, I've primarily dealt with Ellen at the front desk. First over the phone, and then in person. She has been very kind and helpful, and has been able to secure and offer me a good deal. Perhaps if I'm handling the registration & inspection myself I might be able to receive a further price deduction... or perhaps a voucher for their riding school instead? Who knows? Couldn't hurt to ask :) I'm a new rider and have my permit, and have been riding my little Honda Rebel CMX250 with some confidence for some time now. Not a great highway bike though. Took her on a couple times anyways. As a person who is always running late for everything, the power and ability to take the highway if I want or need to will be invaluable. Getting ready to head back over to the dealership. (I was also there last night.) Hopefully we can close and I can ride her off the lot today! My first purchase was private sale and ended up being more of a project bike than I had time or money for. I'm hoping this bike will be ready to go with no issues for the foreseeable future! More will be revealed :)

I had an excellent experience renting from Hertz in Claremont, NH--thanks entirely to Brett…read moreHagerman. Even though my reservation hadn't come through the night before, Brett made the entire process seamless. He was personable, compassionate, and went above and beyond to ensure everything went smoothly. I needed to leave my personal car off-site during the rental, and without hesitation, Brett volunteered to help me transition it. That level of service is rare and deeply appreciated. Brett wasn't there when I dropped the car back off but the owner was and he provided the same level of service and kindness as Brett. This is a great local business that has a variety of services- Hertz rentals is only one of them. Highly recommend this location, and especially Brett, for anyone needing a stress-free rental experience....or if you have an auto, boat, etc service need. Epic service!

Mike treated us well. Bought a hood from him. Very accurate with the description, fair with his…read moreprice and was nice to talk too.

I brought my 2015 Street Bob to Nova Motorcycles to replace a busted wheel bearing. When they…read morere-installed the rear wheel they failed to replace the bolts, loctite them, or bother to torque them down correctly. As a result, they worked themselves loose and eventually caught on my swingarm which caused my rear wheel to unexpectedly lock up at 35/40mph. I luckily did not dump my bike as I fishtailed to a stop but am even more fortunate that this did not happen while I was on the highway, in traffic, or in the middle of a corner. This reckless neglect easily could have cost me my life. It also ruined the new wheel they had just installed, destroyed the sprocket and belt, dented the belt guard, and damaged the swingarm. Lastly, it cost me over half of the month of September on my bike while they did the repairs. After owning up to their neglect they agreed to fix the bike but would not pay to have another mechanic look at it to get a second opinion or do the repair for me. So I was stuck having the same people who could have killed me doing the repair on their own incompetent work. As you can imagine, this makes it very difficult to have much confidence in the safety of my own bike and has put a real damper on riding. Throughout the entire ordeal they acted with indifference and treated me like I was being a nuisance. They tried to reuse the same damaged swingarm even though I made it perfectly clear that everything damaged due to their neglect needed to be replaced. I didn't realize until I got the bike home that they didn't even replace the dented belt guard. When I requested the name of the mechanic for my report to the AGO they outright refused to give it to me. The mystery mechanic, their "Harley guy" still had his job when I went to pick up my bike. As I left they actually had the nerve to tell me not to come back. Disgraceful. For your own safety, do not give Nova Motorcycles your business.

I brought my old BMW R1100RS to Nova to have the clutch. I was recommended by and Old BMW mechanic…read morethat lives near me. I spoke to Bailey and she was truly excited to work on my bike. The work was fantastic, clean, done on time, extremely professional .And half the cost of the local BMW dealer. I was so impressed i recommend them to all my friends. Thank you!

Jeff is a highly experienced motorcycle mechanic!! He had…read moredone great with verity of motorcycles I own, from an extremely high performance racing engine build to tire replacement, European or Japanese he can take care of all your motorcycle needs, he is fair and reliable.

Friendly local service with quick turnaround time for your snowmobile, tractor, chainsaw or…read moresnowblower. Gave me helpful tips as not to make the same mistakes twice and were very reasonable on what they charged.

Paul and Barbara Trudeau are a great team. Paul can diagnose and repair anything and everything…read morewith an engine that my son and I can break. He does it right, fast and quickly. Barbara runs the business end and keeps the billing straight. For excellent repairs and fair prices go to Fat City.

Excellent service!…read more I have been going to Corey since I met him working at another establishment about four years ago and have been going to him ever since. He is fast, meticulous, and super knowledgeable about cars, motors, etc. Recently I had my shocks replaced , all four of them and brake pads done. I had a wonderful experience at C&S Auto. I know that it is not often said about having a good experience with car mechanics but I really did. Excellent customer service and convenient to Berkshire county.

From the owner: Automotive and Powersports repairs. Welding, Oil change, motorcycle repair, exhaust,read more