I can't stop coming back! Whenever I visit Petland, there's always new puppies. I love the wide…read morevariety of puppies they have here. However, the downside is that the staff here aren't as friendly as the ones at The Family Puppy in Fountain Walk. The moment you walk in, the workers are all talking to one another or they have a RBF. I mean, you're working with dogs! How can you not be happy?! I love my experiences with the puppies however the staff not so much. We would have to personally ask to see them, however, at The Family Puppy, they ask us.

The only reason I'm giving one star is to leave a review. I purchased a puppy in May of this year…read more Her original price was over 6000 and after she sat there for a while it dropped to 4500. The day that I went to pick her up, I heard her make a coughing noise which I brought up with the manager, who assured me that she did not have kennel cough, and she was perfectly healthy. I paid for her and left. I made an appointment with the vet the next day as required by Petland. She was diagnosed that day with kennel cough. I also brought in a stool sample and two days later it was confirmed that she had two different parasites as well. Her cough wasn't getting any better the cough was so bad in fact that she was up all night having coughing fits and keeping us awake. so I took her back to the vet and after multiple test that ran up to almost $900 we found out that she also had a children's earring in her stomach. They let anyone and everyone interact with these dogs, so I'm guessing that one of their guests lost an earring which this puppy ate. I then had to fish through her poop for days until the earring passed, and by special food to help her pass it. I have spent over $1000 in vet bills just to get this puppy well. I had to take her with me on my 20th anniversary trip because she was on so many different medication's and was sleeping a lot and I didn't want anyone else taking care of her. The Warranty company is giving my money back for the vet bills thankfully. The problem is the puppy still has a cough and now I have to decide if I have to take her back to the vet and spend another thousand dollars to figure out why. The Warranty lady told me they had a program in place that would give partial refunds and after multiple vet visits around the clock, care and stress and worry they now told me they aren't giving me a cent over what I paid out-of-pocket for her vet bills. I reached out to speak with the owner to figure out how this happened and why I was lied to and sold a sick puppy and she can't take the time of day to reach out to a repeat customer who's purchased two dogs from her establishment. Not one single person has reached out to me regarding this puppy. I even called to let them know what her sicknesses were so that the other dog she shared a crate with weren't also infected. I didn't even have to do that but because of who I am and being an animal lover, I decided that was the best thing to do. And they still can't even give me a call. I've done research in the last 24 hours and I've seen so many stories of customers of this establishment having similar experiences. I've now had to call a lawyer to try to help me figure out what the best course of action is. These people act like they're your best friend when you're in the store and when you have a problem, they can't even take the time of day to reach out to you. I've tried to be kind. I've tried to be patient but now I'm mad. I would've never left the store that day with a sick puppy. I literally have to take her back to the vet an and they will only refund my money if she has something still wrong with her whether it's a lifelong ill illness or something genetic. But I have to pay out-of-pocket for all of these expenses, and if it doesn't come to be something of that nature, then I am just out the money. But how can I be sure that this isn't something serious or something. She was born with unless I take her back and pay all of this money. Stay away from this place they are liars and scammers and do not care about you and do not care about the animals they sell. Do your own research and buy an animal from an actual breeder not someplace that gets their dogs from whoever knows where and passes them along to us as healthy puppies, who are in fact, not healthy. This doesn't end with this review my next step is to contact every local news station and continue speaking with my lawyer. This location needs to be shut down immediately.

The staff is friendly and helpful but they need to have more variety of product especially for…read moresenior cats and more products that have different textures. This is why I sometimes have to go to petsmart or chewy

Reviewing only the grooming section which I was kind of surprised because their grooming station…read morewas more high-tech than the other stores. There is a 20-minute timer on there but everything is digital. Unfortunately there were three stations but one was out of order so it might take a little bit longer. Unsure of the ETA of getting the other one repaired. But if I was in the neighborhood I would come back here; clearly you can see my puppy was not excited about the situation that she was in. Happy shopping!!!

How is this place even legal? The cages are so incredibly small and the dogs looked so hungry they…read morewere eating their own poop. This place makes me so incredibly sad for the dogs :(

I got my dog from here in October, he's now 8 months old. He's in perfect health, blood work etc. I…read morecontinued giving him the paw tree and even switched my other dog and they both love it he is the greatest addition to our family and I'm so happy I got him

Staff was very knowledgeable and helped Jake narrow down the best wet and dry food options for…read moreRomeo after an unforeseen urinary diagnosis. They took the time to explain different options and even helped him sign up for the brand's rewards program, which provided an instant $11 discount. You can tell the staff genuinely cares about pets and customer experience. The store itself is very welcoming and thoughtfully put together. It honestly gave the ambiance of a Whole Foods-type store, but for pets -- clean, aesthetically pleasing, and filled with unique products. Side note: they have the most adorable selection of greeting cards, plus little freebies like stickers and lollipops for humans lol. I also loved their pet grooming setup. From the outside, it almost looks like a visual window display, but I believe it's fully operational. Such a cute touch that adds to the overall atmosphere.

Courtney, Courtney, Courtney! I met you last week and voiced concerns that I've been going through…read morewith my fur babies gut health. I appreciate you taking the time to educate me on different things and I can say that I have noticed a huge difference in them. The licking paws and shaking head have decreased and I can't thank you enough! You rock lady!!!

Great, personal service with a genuine smile. Dogs and people both love it here. A gem in downtown…read moreNorthville.

Came to this store to buy my golden some new supplies and WOW! They have everything. The store was…read moresuper clean & organized too. Shelby was very helpful and kind to answers all my questions. I will definitely be coming back!

Best fish store around. I have never had a bad experience and always have what I need and what I'm…read morelooking for. 10/10 highly recommend.

Clean, well maintained shop, helpful staff. Large assortment of both fresh and salt water fish as…read morewell as supplies.

We typically have a small animal, like a Guinee Pig or a bunny. Right now, it is an adorable bunny…read morewho loves treats. This is a good location nearby plenty of other stores to combine our shopping needs and pick up some rabbit food, bedding, etc....For some reason, the prices seem to be standard for small animal products, not much variation, so it does not matter where I stop for hay and pellets. This place is fine and typically has all of our put needs in stock.

I scheduled a grooming appointment online for my10 year old Maltipoo, Bear at the Bloomfield…read morelocation. Bear's a rescue, but so well behaved, people often say he's "polite". When I arrived at the grooming salon, a young woman at the desk asked me for proof of his rabies vaccine. She didn't introduce herself or wear a name tag. She walked around the desk, put a lead around Bear's neck, then stooped down and grabbed his tail. She didn't speak to him or even extend her hand for him to sniff. She started pulling hair from his matted tail, saying "this will have to be shaved". She stood quickly and said "I can't groom your dog, he bit me. You'll have to take him somewhere else." I apologized and asked if she was okay, but she had disappeared into the salon. I didn't see the bite occur, or the wound, but I honestly don't believe he ever would have done that, if she had made any attempt whatsoever to be friendly with him. I'm shocked that someone who works with pets daily, could have so little knowledge of animal behavior. Based on this experience, I won't return to the store and certainly do not recommend the grooming service at PetSmart's Bloomfield location. There are so many better options available.

We decided to try a new groomer. They were quick and efficient. Only done within two hours. Both…read moreour dogs seem very clean and well groomed. They were friendly. They also let us to put everything on the credit card, which is nice because our previous groomer only took cash and check. Our dogs seem well adjusted so we may come back again.

Iza did a great job on our dog. My only complaint is that they increased their price by $15 since…read morethe last visit. It seems they've taken their prices off their website. The service was great just think that was a huge increase!

It was our first time to this groomer and they did an awesome job with my baby and had a kissing…read moreboth! They treated her like a princess!

From the owner: We specialize in creating diets tailored to the specific needs of your dog and cat family members…read more Our team includes certified pet nutritionists who are eager to assist you on your pet's health journey. We also offer a boutique Grooming spa with openings for cats and dogs. Visit our website to book a grooming appointment or complete your shopping online.

I love this store! Great service every time we go in…read more Nice people!! We can wash our dog in the many areas they have ! Wonderful

It's so cute in here with people bringing their dogs for grooming on a Saturday - they have high…read moreend pet products, no Friskies or Meow Mix here. They were very friendly and signed me up for the discount club which knocked off a few dollars from my fancy cat food. I love being able to support a local business when I'm in downtown Farmington.