Just came back from having to send our family member to the Rainbow Bridge. They were very kind and…read morehelpful for such a difficult time. Heartbroken, but glad we went there Not as expensive as you might think for emergency services, and the staff was so kind. Thank you

My dog developed a large mass on the side of his neck, which grew rapidly. I took him to the vet as…read moresoon as I noticed it. They referred me to a specialist. I got second opinion from another vet and they also said to find a specialist. I was told he would need CT scans, ultrasounds, and surgery. I was overwhelmed and desperately trying to set up the earliest appointments I could get for him. But within that time, it continued to grow. Within a week and a half it went from the size of a golf ball, to the size of a grapefruit. I felt like I wasn't getting the immediate help my dog needed. That's when we came to AEC and met with Dr. Melissa. She had the confidence and experience to perform a procedure on my dog that was absolutely necessary and as a result, she saved him from a great deal of pain, and me from a great deal of panic. (Not to mention thousands of dollars). Melissa introduced herself to my dog so he could became familiar with her. Then she explained to me what she would do, what she was looking for, and what would happen next. All before she took him to the back of the clinic. After the initial check she came back with more details, explanations, and information about the next steps she would take. One thing I greatly appreciated is that Melissa gave me an estimated time as to how long the procedure MIGHT take, but she emphasized that an extended wait time did NOT mean something had gone wrong. That helped settle my anxiety and keep me from watching the clock too closely. I admire emergency physicians and everyone in this field so much. They have to treat traumatic and urgent situations while also balancing their compassion for the animals they are helping. Melissa walks that line with kindness and integrity. She trusts her intuition and seemingly puts herself in the position of her patients. As a result, she provides them with not only the most comprehensive and quality care, she also provides them with a great deal of comfort. One month later, I'm sitting on the couch next to my HEALTHY dog writing a review for this amazing doctor, Melissa. We are so grateful for you! I want to wrap this review up by acknowledging and praising the entire staff at the AEC. My interactions with the receptionists were particularly wonderful. One of them even helped me carry my still somewhat sedated, nearly 80 pound dog through the ice and snow in order to safely get him in my car! If you're having an emergency and need an exceptional doctor, a clean and calming clinic, with the kindest and most compassionate staff, this is where you need to go.

Dr. Bartolucci is an excellent vet. Got quite a few things done today and I'm very pleased with the…read morework that was given to us.

I love this Vet. My boss referred them to us for putting our dog to sleep. They were kind,…read morecompassionate, and very professional. I highly recommend this place!

So thankflul for this amazing team of doctors and technicians and professional staff! Dr Budday…read moreand Dr Tolonski are just fantastic. Thank you for caring for us the last five years!!!!

The assistant suggested xrays and bloodwork before any examination, before we even saw a doctor…read more The doctor came in, did not introduce herself - it's always a different doctor - is anyone in this part of the country real? - The doctor said the dog was fine and didn't need xrays or bloodwork. The invoice, their system, says that I denied these services. I called the next day to speak with the manager about it, they said the manager was out of town, but she would call me back in a few days. I never received the follow up call they promised.

Urgent- Just found out they are closed permanently. Had been taking our Cats here for 2 years and…read moreloved it. So sad to lose them.

Very happy with the service of this cat specialty veterinary clinic…read more They removed a cancerous tumor from my cat right away. My previous vet had told me to watch and wait to see if tumor grew. Carousel advised to remove it "pronto". So glad we did. Turned out to be cancer. Great advice.

Do not come here! You will be overcharged and gaslit into paying way more than what was promised…read more I brought my cat in for a basic wellness check up and their website CLEARLY advertised first time visitors pay $25 for a basic wellness exam. When I tried mentioning it to the nurse that did intake she immediately brushed it off and mentioned the doctor will be in shortly. We get to the end of a very very basic exam, checking teeth, heart, weight, eyes tells she she's in good health and we go upfront to pay. They hit me with a $50 fee for the exam which I clarified about the deal and they just didn't care. I pulled up their OWN website and read them the deal and they still didn't care. I told the girls at the front desk that I felt this was a bait and switch and extremely dishonest, and they smiled at me and said "restrictions apply" and that "we know it's confusing we've asked corporate to change that" so that tells me I'm not the first person this has happened to. Cool, if you're business wants to do bait and switches and be dishonest to new clients then I won't ever be doing business with you again, and I'll personally do my part to get the word out that you're robbing people point blank. That's not how you give good service, that's not how you treat customers, shame on all of you

Took my dog in for a suspected blockage as my regular vet was booked up for the day. I had already…read morehad X-rays from a day before and I know he got into something. Dr. Gill comes back and recommends a set of X-rays, and a full blood workup ($$). I agree, but ask the vet tech to run the x-ray first to rule out the obvious and hen run the blood. She says sure, no problem. Then comes back 10 minutes later and tells me it'll be 30 minutes before the blood tests are done. I confirm, yes they drew and the Dr "thought it best to run both". OK, first strike. So I go sit in my car waiting the allotted time with my sick puppy. I get a call about 25 minutes later, asking if I plan to come back in for the results. I said, I'm in the parking lot. Kind of rude, so second strike. Then the Dr goes over his results, and tells me that next options are a barium test $$, Ultrasound $$$, or exploratory surgery $$$$. Before I decide, I ask her why she ordered the blood work before we had a chance to review the X-rays. She then lies to my face, and tells me she "came out to talk to me, but I was gone." Third and final strike. No way they're touching my puppy! So I pay, and ask for a copy of my records and mention my disappointment to the woman at the counter. I simply state I'll pay, but I need a copy of my records for the next vet in case of an emergency and I won't be coming back because of what just happened. Another tech comes up and asks what's wrong; she tells her "oh, he's mad we ran the blood without asking him"! I offer, no, I'm just disappointed. She doubles down, oh he's just mad". How rude, I wasn't mad - but I sure am now. Please, do yourself and your fur baby a solid. Go anywhere but here. They don't care about pets, they care about money. And lack even simple, common, human decency. And to top it off, maybe they could spend a little more time cleaning the rooms between patients.

Denise is a savior! I called her up with a last minute request for over night sitter for our two…read moremini doxies and she was so kind and helpful and informative. Denise was professional on the phone and works fast on finding the right person in her company to help us out. Denise has an app that is easy to communicate with her and your pet care taker. You can schedule appointments and get updates. Again, professional. I felt secure that our pet sitter would not only take wonderful care of our fur babies but also respect our home. I will choose Doggie Latchkey for all small and large services.

we needed in-home service for a cat with cancer and a dog with pancreatitis. Jeni moved in for…read morethree days and provided around the clock care for our furry family members. She was always in contact and sent wonderful updates about their status and any questions we might have had during that time. we are extremely fortunate to have found Doggie Latchkey and Jeni!

Our dog Clare is a true member of the family. She has a recurrent eye issue and it flared up and…read moreour "regular" vet could not fit us in.....this seems to be a constant issue these days. I was frantic to have her seen and couldn't believe my eyes to see that VetIQ offered walk in service. I was further amazed to see that it is located IN the Meijer store. I'm in there all the time and never noticed. They have a separate outside door located closest to the entrance by 5/3 Bank. Clare was seen promptly, the service was excellent and she got the meds she needed to make her feel better. They don't open until noon and it's first come, first served but what a blessing to have in this area especially when it's a several day or even a week wait to get in to our regular vet of record. I would use them again in a heartbeat!!

Dr. Daniels and the staff were wonderful with my senior dog. Caring, kind and patient. He…read morereceived a wellness exam and blood work, as well as a nail trim. Dr. Daniels also refilled his allergy meds and gave me information on how to control his arthritis. A great place for basic wellness and vaccines. Their hours of operation work well for me. I love the flexibility of being able to walk in on a Saturday. This is my second time visiting this wellness center with my dog B-mar. I will continue to utilize their services.

Dr. Burns is the best veterinarian I've ever had. I've been taking my babies to him for nearly 20…read moreyears, and while people often say this, I genuinely mean it, he treats us like family. Not only is he an exceptional doctor, but he truly cares about his patients. He's kind, compassionate, personable, and outstanding at what he does. I know there are many great docs out there, but there's no one I trust more than Dr. Burns. Wonderful doctor, wonderful person! I feel incredibly fortunate to have found his practice all those years ago and I've recommended Walled Lake Veterinary Hospital to many friends and family members over the years. I just can't say enough good things about Dr. Burns and his entire staff. Thank you for taking such incredible care of my family. It means more than you'll ever know.

I came to this veterinarian after leaving Maple Orchard Animal Hospital and vowing never to go…read moreback! I really like it here. Experience shows ! I also like that they give you all of the options you have available but they don't try and push anything on you or belittle you and your choices. They will always work with you. I am also a helicopter cat mom, lol. I have endless questions for Dr. Burns and the staff. Dr. Burns always returns my calls in a very timely manner and is very patient in explaining everything in detail to me. I even told Dr. Burns once that they are my babies and they can't talk so I am their voice and he said he totally understands. He is never in hurry to get out of the exam room or off the telephone with me like so many veterinarians are. There are 2 offices as well so that helps with flexibility in scheduling. I will continue to go to Walled Lake Veterinary Hospital for all my pets care.

This Veterinarian Practice really cares about the animals that come in and their owners. Both…read moredoctors are fantastic. I highly recommend Briarpointe Veterinary Clinic in Novi.

Love this place for both my cats. They always find an appointment for us even short notice and they…read moreare very nice and professional.