Not once but twice have they seen , treated and got my girl home . The first time was about a year…read moreago- obviously during the pandemic. My puppy at the time became very lethargic, throwing up constantly and not herself. I was in full panic mode and our vet couldn't get her in. I started calling emergency vets in the area and the only one that said to bring her in was VCS. I drove the 20 minutes there crying and scared for my girl for the staff - from the doctors down to the receptionist- to treat us with the utmost respect and care. They tested my girl for parvo and unfortunately she came back positive. Sheer panic And terror set in as I did not want to lose my puppy (I mean no one wants to lose their loved ones). They took her in immediately, explained cost UP FRONT so we weren't sticker shocked and by the grace of god(and the amazing staff ) our girl pulled through. Fast forward to today, Athena presented with vomiting, uncontrollable shaking and lethargic . Called our vet and she was out on a medical emergency so I called VCS . They had no actual open appointments available today but with her condition the doctor was able to squeeze her in during "down time" in between appointments. For a place that's already booked and I'm sure they are over worked too boot- they didn't even hesitate . X-rays and blood work done, exceptional care per usual and a few minor medical issues with Athena and she was home by 5 pm. I cannot thank this clinic enough- you all are outstanding from the receptionist who was so kind on the phone and calming me down to the doctor calling as soon as she could to thoroughly explain all the testing and results to me and for the tech that walked Athena and helped us to the car . Thank you all, I truly appreciate it from the bottom of my heart. Athena gives you all two paws up and says (in the best way) she hopes to not see anyone in an emergency situation again! Thank you for saving our girl, twice . The Maresca Family

I had been taking my black lab here for reoccurs g ear infections. Typical charge to my shock was…read more$700 for exam, ear cleaning, and claw clip. My lab developed another ear infection. I called to request a refill for the prescription that was given to clear it up, explaining I am currently on disability with limited income and could not afford the inflated cost of a Dr. visit at this time. They refused, and advised I would need to bring him back in with charges starting at $75 for an initial exam. This clinic is focused on gouging customers and definitely NOT the well being of our pets. Will not return.

love the people that are here. unfortunately, the last two times I have boarded my fur baby there…read morehe has come home with kennel cough. Need to find a new dog kennel. so sorry.

Our dog loves coming to club pet. We have a Weimaraner and he literally follows me outside in the…read moremorning expecting to come here. On the way he is so excited. We are pretty picky about where we take our dog but after seeing his reaction to going here after a couple trips we can't keep him away. The staff is super friendly as well if there is even the smallest nip which happened one time they called twice over the weekend to check on our dog which I thought was very responsible.

Denise is a savior! I called her up with a last minute request for over night sitter for our two…read moremini doxies and she was so kind and helpful and informative. Denise was professional on the phone and works fast on finding the right person in her company to help us out. Denise has an app that is easy to communicate with her and your pet care taker. You can schedule appointments and get updates. Again, professional. I felt secure that our pet sitter would not only take wonderful care of our fur babies but also respect our home. I will choose Doggie Latchkey for all small and large services.

we needed in-home service for a cat with cancer and a dog with pancreatitis. Jeni moved in for…read morethree days and provided around the clock care for our furry family members. She was always in contact and sent wonderful updates about their status and any questions we might have had during that time. we are extremely fortunate to have found Doggie Latchkey and Jeni!

WE recently used this company to put our dog down because she has a lot of anxiety and didnt want…read moreto take her to the vet. The website sold me as they all seemed compassionate and caring. That was NOT our experience. The Dr that was sent was not friendly or compassionate. We had two other issues that i won't detail. I am still devastated by this experience. I do not recommend this company. Patricia

Decided to spend the extra money to have a service like this performed at home, rather than a cold…read moreand informal vet office, as our sweet kitty was more than worth it. A compassionate team that is very helpful with the scheduling on the phone. Never rushed me through anything. Dr. Mitchell arrived within the scheduled time frame, and was absolutely wonderful. Explains every step of the procedure and allows questions. Our baby was at home, in her favorite place to be - our back yard - listening to the birds and enjoying the sunshine. Dr, Mitchell also allowed us to see the diabolical cancerous tumor, under baby's tongue, after the procedure. This solidified that we did what was right by kitty, and not allowing her to suffer any further. No cold tables and blank walls for your pet's final breath. Kitty went peacefully, at home, surrounded by her family. What a great service!

Our pups really enjoyed their stay at camp bow wow. While we wish they could have come with us, we…read morehad to leave our furry friends at a boarding facility. We chose CBW because it is close to where we live, and our decision was affirmed with their strict policies. They make pets get every vaccine that exists and even do a poop sample. Idk if this is standard in michigan, but it made us happy to know that our pets wouldn't be exposed to any illnesses. They also interview every dog before allowing it to stay. I really enjoyed using the web cameras to check in on our pups every now and then. The staff was really nice at check in and check out. We will certainly use CBW again when we go out of town.

Don't let your dog mingle with twenty other dogs when there's little to no supervision…read more (someone standing there doesn't count) Three times we boarded our 1 year old or less puppy and three times we had to take her to the vet. Rough play they say laughingly. Puppies messing with older dogs get hurt, ours has been limping for two months. X-rays require sedation and big vet bills. No more Camp Bow Wow.

We adopted a wonderful 11 month old mix from a rescue, and we battled with training for months,…read moretrying every approach we could think of to no avail. In fact, on the day of our consult he took the opportunity to sneak out of the garage door and take a tour of our new neighborhood, nearly getting struck by a car as we frantically tried to catch him. When we started training, it was clear that he had the desire to learn and work, we just had to learn how to help him. Einstein didn't just train our dog, they trained US. Now, we are confident in allowing him out in our backyard without a lead, knowing we have the ability to recall him to the house without him running off. Our young daughter can walk him on his leash without being pulled, and he greets people politely without knocking them down. More so, he is a happier, more confident dog now that he knows his "job".

We have had a great experience with everyone at Einstein, they helped us take a very difficult…read moresituation with a year old English Bulldog and turn her into a wonderful, but still stubborn member of our family. Both Dray and myself look forward to going to class every time. I would recommend Einstein to anyone who might have problems with their dog.

Very friendly and knowledgeable veterinarians. Staff friendly and efficient prices are fairread more

Very friendly, very caring, very thorough, very knowledgeable and, very expensive. But, I guess…read moreyou get what you pay for. My dog is a patient and will remain so. The only negative is they do not keep appointment times. They may put you in a little "care" room, but you end up waiting a ways past your appointment time before someone comes to take care of your pet.

After having 12 other cats cremated over the last 25 years, I can tell you that I was impressed…read morewith their service and very reasonable prices. They don't take advantage of grief like others local places seem to do. Most of the time, I just had the service that the vet office used, but when the price was around $500 was quoted when I made the appointment for Oscar, I decided that I had time to look around because I had a few days. I found them and they were local so I called them after seeing their website and the prices. I got someone who had lost their beloved pet and got into the business because of the charges other charge. I let them know who Oscar's vet was and they told me that they have picked up from them before. The vet office had no problem and since I had to go in after work, they could pick Oscar up quickly. I picked up the ashes but they will deliver them also. You can even drop off your pet. They explained everything and even made extra copies of nose print and paws prints for Oscar's other mom. All for just under $200. Since I just adopted a 17 year old cat, I will probably need their services again. I will use them gladly.

My junie had to cross the rainbow bridge as have a few of our other family pets and pet passages…read morehave been just fantastic during this process of grief and making sure everything is just as you'd want it.

We used Trinity's for the first time today. I have a 95 pound golden retriever and Jill did great!…read moreHe was shaved down evenly, got a bath, and nails trimmed all for a wonderful price. We will be coming back regularly now!

I would completely think twice before going there. I would not even give them 1 star . My dog the…read moresweetest dog on earth was shaved to the point there were 3 razor cuts and when I got home his paw was bleeding . I took him to the vet and his paw between the web was punctured $ 50 for the wash and cut and $60 for the vet bill. When I picked him up the lady asked me if he had hip surgery and I said no he is 3 years old why and she said that was a scar which was clearly a razor burn . When I told her what happened the next day she said she didn't do anything and it must have happened when you got home . They are not very friendly and I should have gone with my gut feeling when I entered the establishment ! Bad 1/5/18 To your response , just how you respond back so defensive and honestly rude Just explains why I had to write this post . When I went back you said it might of happened . I never said it "gushed blood" apparently it did with your own words. As far as Neglect you can ask everyone I know on this earth, we take exceptional care. The difference is owners of a business would have apologized and rectified the situation verse become defensive and mean. I'm not the only one on this site that had an issue and the bottom line is someone needs a voice for my sweet dog