We have had 5 windshields replaced at this shop in the last ten years (I am a magnet for rocks on…read more295). They have excellent customer service. The glass is always replaced quickly and correctly. Once they even drove me to work and picked me up while they were fixing my car! I am so grateful for them! Thank you!

I've been meaning to write a review. But not only do they do cars. They do commercial vehicles as…read morewell. We own a few semi trucks and they are amazing. Gets you in and out!

I had a great experience with Evan for my shower door installation. He was professional, punctual,…read moreand very detail-oriented. The installation was done perfectly, and the finished shower door looks amazing! Evan was friendly, knowledgeable, and made sure everything was clean and finished properly. I'm extremely happy with the work and would highly recommend Evan for shower door installation!

Richard provided a great customer experience. He provided me with timely responses, extremely fair…read moreprices, quality work in a timely manner. I recommend Prestige Auto Glass to anyone with auto glass needs! My rear passenger quarter glass was shattered by something (rock?!) flying on the highway. I had immediately filed a claim with my insurance company and came to yelp to get quotes. Because this is a "dealer only" part, it had to be ordered directly from them. Prestige came to my and put film on my window to hold me over until my new window came in, and he came to my job to install it in the parking lot. I am adding to this review only to again speak to how awesome Richard is! You pray for people like Richard to be put in your path, that mean you good and I am most grateful for you Richard! Thank you again! #MyAutoGlassPro Consistent, reliable, professional, top tier expertise, responsive, and fantastic customer service! Peace and blessings to you sir!

fantastic experience! visiting RVA for a family funeral. Got a crack in windshield during that…read morefreakshow snow storm driving in from Big Lick. handling entirely on the phone; James came to our airbnb near VCU. Pickedup a stashed key, did a great job fixing window- and put the key back just before we returned from a family visit. safelite was terrible tryjng to arrange and get a quote. Skip them. James gave a quote and set time of repair within two text messages. $100.00 boom!

Easy to set up appointment and the price beat the competition by $50 - $80. Company came to my…read morehouse and replaced the glass in the street. Quick and painless. Glass appears to be good quality with no visual defects. Company does charge a service fee for using a credit card.

I called Low Price Auto Glass on May 14th 2016, to get a price on how much it would cost to replace…read morethe driver side window regulator, and to see if they could do that. The girl I spoke to told me they could & gave me a price. I went there and spoke to a young guy about my issue, explaining I didn't think they could replace the Regulator without replacing the Window also. He said that they could replace the Regulator without having to replace the window. I said ok, lets do it. about 30 mins into them working on my 02 Pontiac Grand Am GT, the girl at the desk came to me and told me that they decided to go ahead and replace the Driver side window, "At NO ADDITIONAL COST" Who was I to argue with that. They only took about 40 mins to fix my car, Customer Service was top notch..Very happy with the service done to my car. Would highly recommend Low Price Auto Glass. http://lowpriceautoglassrichmond.com/

Low price auto glass replaced my windshield.11/2015 I've had…read moreto bring my van back twice. Both for the windshield not being sealed. They left my vehicle dirty My van has an upper storage compartment that they broke and said it was already broken. Listen I know everyone is trying to save a buck but if you value your vehicle do not let low price auto touch your vehicle 5201 old Midlothian turnpike. I guess the commercial is right. Your windshield installation is important. And who does it is even more important.

Our RV windshield was damaged back in June 2021from a road trip after failed communication attempts…read morebetween the insurance company and scheduling installation.... Action Auto Glass SAVES the day! Friendly, professional, and reliable service! Todd is the owner and his customer service is top notch! Keeping smiling and keep up the good work!!! Thanks again! Headed to TX

Great customer service ! Welcoming invitation when you walk through the door was told there was a…read morewaiting area with tv and beverages! Was even offered when sat down !!! Again great customer service !!! The service was done on the rims of the car and was completed that day with no complications and no appointments necessary! Value of all products were well priced and valued top quality. Keeping this mechanic shop!!!

They fixed my rim quickly and for the quoted price. Everyone there was really nice and helpful!read more

Lindsay's did an AMAZING job on our Subaru Legacy!…read moreWindshield replacement and roof dent repair after a buzzard strike. Everything recalibrated PERFECTLY, windschield and roof look BRAND NEW! You cannot tell anything happened to this car! Reasonably timed repair and VERY HELPFUL staff! Thank you Lindsay's!

I took my car to another facility to have the right bumper fixed after paying for the parts which…read morewere over $500. I was all so told that it would cost over $2400 and maybe more. I may have had them do the job, but then they proceeded to tell me even after they had the parts that it would take 9 to 10 days before I got my car back Lindsey's total price, including having the car carbonated by an outside source was about $2400 and I got my car back within three days. They were very professional, friendly upfront, having given me two prices and as long as I have the car, the work is under warranty.

Long-Time Customer Let Down - Poor Workmanship, No Accountability…read more I've been a loyal customer of RVA Glass for nearly 4 years, but my recent experience has been incredibly frustrating and disappointing. I contacted Andrew, the owner, on September 6th about a warranty issue--my windshield was leaking and literally moving, which is a serious safety concern and clear evidence of poor workmanship. Since then, it's been a string of excuses, delays, and broken promises. Andrew scheduled multiple appointments to replace the windshield, but either canceled at the last minute or rescheduled without follow-through. At times, he would go silent for a week or more, despite saying he'd get back to me. When I tried to confirm one of the appointments, he denied it was scheduled--even though it was clearly stated in a previous message. Instead of taking responsibility, he sent me a long explanation about how "Sunday starts the week" and quoted Google to justify the confusion. I had to remind him: "There are seven days in a week, so even if we go with that definition--the question is when in the next seven days can you come out... not more than seven days, right?" Eventually, I had to say: "Andrew--that is so not the answer to give a customer. This unfortunately has been one big mess and hassle to deal with. I have tried to be patient and understanding with all the excuses/reasons why you have had issues in completing and honoring the work you did." As of today, the windshield still hasn't been replaced. I've been more than reasonable, but the lack of professionalism, accountability, and basic customer service is unacceptable--especially for someone who's supported this business for years. If this is how RVA Glass handles warranty work and long-time customers, I cannot recommend them to anyone.

I am writing to express my profound dissatisfaction with the service provided by RVA GLASS LLC…read morebusiness and to address the unprofessional behavior exhibited during our interactions. To begin, I must emphasize my disappointment with the consistent lateness demonstrated during both scheduled appointments. This lack of punctuality not only wasted my valuable time but also inconvenienced my family, who patiently waited for your arrival. We thought we were able to schedule a same-day appointment but due to Mr. Andrew's inattentiveness, he ordered the wrong glass resulting in us having to wait until Monday after we'd already paid our deposit. We did not ask for a return of our monies despite knowing another business that could install a window because we wanted to patronise this gentleman's business... big mistake. After the glass was installed I get texts from Mr. Andrew one which was meant for another customer further displaying his lack of attentiveness and another about payment.( mind you, I live two hours away and had to travel back) about the remainder of the deposit. I wasn't at my computer as I had many errands to run with my children (3 under 5 and an 11-month-old baby) and got hit with a family emergency so I sent him a text assuring him I would pay for it as soon as I could! just as I did with the deposit! I was deeply disturbed by the unprofessional tone of your text messages. Instead of communicating professionally and understanding, as we were with his lack of punctuality, lackadaisical disposition, and inattentiveness he chose to be rude and confrontational, even resorting to threats of a mechanic's lien all within 24 hours for $119.00, Such behavior is completely unwarranted and entirely unacceptable. I do believe some discrimination was at play here. but I will not make such assumptions. I was more than patient and kind with him with his lack of punctuality for both appointments and he was nasty and rude via text message without so much of a phone call to clarify. A tremendous lack of character was displayed. I had my 11 month old child sat in the car waiting for him for a total of six hours between both appointments. No compassion, no heart. Like I said I was dealing with a family emergency. Did he apologise for his lateness or show any character? of course not. Very arrogant attitude. This is why I believed some bias was at play. As business owners ourselves, we understand the importance of maintaining a professional demeanor and treating customers with respect. We have contracts with some companies who may not be able to get back to us for weeks but we remain professional and strive to make payment EASY! We just needed a chance to get to our home office and he didn't have patience for 24 hours without sending ridiculous texts. He had no problem being late for my appointments and couldn't give me so much of a courtesy. It is essential to communicate clearly, manage expectations, and address issues in a courteous and empathetic manner. Your failure to uphold these fundamental principles has left us dissatisfied with the overall experience. Character is everything. I would have rather paid more at another company than to be spoken to this way. and another thing, if he would have just called! I would have given him my card number over the phone and authorized payment or just given him cash at the appointment. Overall, it was more trouble than necessary. My thoughts after the service. Pay more for professionalism, punctuality, and politeness. You won't be treated with bias as some thief after traveling over four hours total and waiting for him for an extra two hours plus