We have used Universal Home Theater twice now, once when setting up our home, and again recently…read morewhen we moved into our apartment. Every time Virgil and Dan have shown up, they are in full professional mode, assessing the situation, making sure we have everything needed for a smooth setup. These last couple of visits have been in Covid-time, and they wore masks the whole time. I'm grateful for the couple of times when I couldn't figure something out with our system, and called Virgil, who cheerfully got me on the right path. I would use Universal again, and give this company my whole-hearted endorsement.

Called the number listed, a man answered the phone and I had to be the one to confirm who I was…read morespeaking with instead of him leading with who I was calling. Instead of saying "yes, this is Universal Home Theater" he responded "how can I help you" and after proceeding with the reasoning for my call, he states they no longer do installations... Odd since the business says open and there are current reviews. I love when people show their true colors immediately as it allows me to hire real professionals who actually align with me.

I could not recommend Steve and his team more to help with your home theater needs. His service and…read moreexpertise were incredible and he even offered insightful consultation regarding which products to purchase to achieve my dream setup along with ideal placements for each product and connectivity tips. His pricing is beyond fair even without factoring in the immense value Steve brings to the table. I'd give them 6 stars if yelp let me!

We have worked with Steve twice now for brick and concrete tv mounting. He is always on time, fast,…read moreand professional. His communication is great as well!

I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

Very knowledgeable and helpful staff. I wouldn't go anywhere else: fair prices, equipment for all…read moretypes of listeners.

We contracted with Ted to install a ceiling fan in our home office. He was very repponsive on Yelp…read moreand quoted us a fair price for the install and any drywall cuts and repairs. Once he was here, we asked him his opinion on two wall switches in a different room that were not working, and he stayed longer (while I ran to Home Depot for new toggle switches) to fix both of them as well for just a little more added to our total. The fan install was a little more difficult than Ted anticipated, and it was an insane night in our home as well (my husband's car was at the shop and he needed it for work the next day so we had to get that taken care of while Ted was here working) - I'm sure he thought we were nuts, but he was very gracious and understanding about everything! The end results look great, and I am SO happy our light switches are working again - all of this was done for a third of the cost we were quoted by someone else to just do the install and paint the office ceiling (we ended up doing the painting ourselves anyway). We will definitely be calling on Ted in the future for all our other electical needs - he is knowledeable, quick, and neat. Thanks, Ted! Do not hesitate to give him a shout out if you need electrical work or wiring done.

Communicative, professional and did great work installing a new chandelier and then cleaned two…read morevery old (50+ years) crystal chandeliers. They look amazing and the installation was done quickly.

They did a great job installing new TV and upgrading our internet service. All installers were…read morethorough, professional, competent. They even responded quickly to a follow up issue. Highly recommend.

Couldn't ask for more from Hooked Up Installs! Brent was ultra responsive and his team was very…read moreprofessional / efficient and more importantly on time. Would strongly recommend their services!

We hired scott and this company to install EverLights on our building and the experience has been…read morehorrible. It's been 2 months and it's not done. He said it would be a one day job. He also originally said they could work with and around the scaffolding we had up but then quickly changed his mind deliberately delaying our job. Every mistake they make they blame someone else. They Say my roofer took their product out and tried to reinstall but broke it. They are trying to charge me for this when I have documentation that my roofer wasn't there the day they claim this happened. It was actually the same day he took out the stuff they his people installed in the wrong space. They sold us a product without a detailed explanation on how it works. they said they could add up lights without ever telling us that the up lights are a completely different product that works on a completely different platform and app. the intent of my original request was to have everything work in one app. This is very frustrating and This is very very poor customer service. It should have been explained in explicit detail. their people installed where it wasn't supposed to be installed and they left huge holes in my brick. It's still not patched as he said it would be. The lights worked for one day and have not worked since. My list goes on and on and if I could give them -5 I would. This has been a very negative experience.

I'd highly recommend DHT to anyone needing a home security system. Scott, the owner, is…read moreprofessional, responsive and his staff provides excellent service. Scott went out of his way to personally install our home security system during the holiday season as he had given his installers some time off. The alarm system is great and we are pleased with the services provided.

Ultra Smart Home team is "ultra" enthusiastic about new smart home technology. Tom loves testing…read moreout everything he sells or installs in his own home before his customers get it so I know that the product I'm buying is good. I receive a Control4 system with a wireless dimmer and was amazed at the features. USH is very professional and customer-focused. Totally opposite of the contractors Ive dealt with in the past who are late or double the cost because of unforeseen complications. With Ultra Smart Home, they are on time, you know exactly what you are getting and for how much.

Tom and the team at Ultra Smart Home are great to deal with, very professional, and always put the…read morecustomer first. If you're considering having your home enhanced with smart home electronics such as a Control4 system, I highly recommend that you consider Ultra Smart Home for the installation. They go above and beyond to make sure that everything works properly including small tweaks and additions to your system after the initial installation that they can program remotely.

A great company for those of us who are either not literate in TV/Digital technology or simply do…read morenot have the time! I had Avidia handle the installation and set up of all the TVs in my new house; three large Sony TVs with sound bars and two Roku's. They handled all the details. They have an amazing service program. What they can't do remotely, they will do in person quickly. Just recently, service technician, Jaden, came to my house to update all the TVs and make sure that everything was up-to-date and working as it should. Aside from being courteous and professional, he explained everything ....and was in and out in less than an hour. It is expensive. But for me, well worth the cost. Highly recommend.

I wanted to update my review of Avidia from a couple of years ago. They reached out to me and…read morewanted to make things right. I contracted with them to update my security cameras with a Unifi system and they did an amazing job. They showed up with two people and completed the project efficiently and quickly. They were great to work with and I will use them again in the future. I'd have no hesitancy now recommending them to friends and family.

This was an outstanding experience. I ordered klipsch speakers from Amazon. And a few months ago…read morea receiver from Amazon. Even though I did not buy the equipment from innovative concepts they had no hesitation about hooking up my speakers. Within 30 minutes(probably less) Calvin called and asked questions and his demeanor was calm and reassuring. The Chicago Can't Do is not in the vocabulary with Calvin. He came in and hooked up my speakers and 2 subwoofers and calibrated them. He knows what he's doing. He had to go to Walmart and get a wire for one of the amps. He did so with no complaints. Then we tested the speakers. The sound quality was amazing. Of course watching movies was the main purpose for the new receiver and speakers. I had to try out music. I cued up Love to Love You by Donna Summers. Calvin tweeked my receiver to play stereo when playing music. This was like being in a club with a great sound system. The sound quality was absolutely amazing for an Apple Music song. The price was reasonable. And the service excellent. Calvin recommended getting a 2 channel amp to maximize my systems capabilities. This saved me 1500 dollars because he was praising the virtues of Marantz receivers and I was ready to buy in my next pay check. Then he thought about it and recommended the 2 channel amp even though I had been willing to buy the expensive receiver. This shows that Calvin and his company are trustworthy.

Requested a quote, and got an immediate response. Calvin came to my house, assessed my system and…read morefixed the problem I was having within an hour. He also gave me a very reasonable price on some upgrades, which I plan on doing later this summer.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Matt is fantastic. He got right to work and transferred data from old computer to new computer. All…read morebookmarks files photos are transferred. Matt explained everything he was doing. I will definitely call him again when needed.