Dr Robert Dean in Urology was fantastic! He took time to answer all of my questions and give me the…read moreroot causes of issues after taking the time to get a full case history. He ordered an important test for me, gave me supplement and product recommendations, and a physical exam to make sure all was well. His Executive Coordinator Destini Gooden was fantastic as well- she always gave prompt responses, was organized about adding any labs I sent to my file for Dr Dean to quickly access. Also very patient and accommodating regarding presenting different scheduling options.

Do not go if you have a high deductible. Total bill for new patient visit was $500 (Complex e/m…read morevisit add on $42.63, Office/Outpatient New Moderate Mdm 45 Minutes $457.93). After Carefirst insurance, I paid $277. I booked a new patient appt online in the hopes of getting advice for psoriasis and a skin cancer screening. At intake, I was told they could only use the time to talk about one skin issue and could not perform a screening. Doctor was nice enough, but was not eager to look at my skin or linger during the appointment. She prescribed one expensive cream and two concentrations of hydrocortisone. I was told I had to book a secondary appt for a skin cancer check. Was also confused by the dr's location -- website said Foggy Bottom, but appt was in Bethesda.

I have come to this location for a variety of reasons but more recently for an MRI…read more The last two times I've had the pleasure of having Hibi as my tech. The first she called me after a cancellation to offer me an early time, I even had to bring my kids to the back and she was accommodating, attentive and kind, which I really appreciated. I have multiple nose and ear piercings that cannot be removed and while I understand that typically they should be removed Hibi has worked with me to ensure I was not only able to receive this much needed service but do so in a manner that didn't put anyone at risk. Thank you Hibi for your repeated professionalism and flexibility.

I'm in Seattle, kaiser is great for people who NEVER NEED A DOCTOR…read more I went to the Swedish emergency room for a very painful gastrointestinal issue. they advised me to see the kaiser GI doctor as soon as I could. On July 20th Kaiser told me they could give me an appointment in OCTOBER! A couple of years ago I needed to see a podiatrist. It took FIVE months to get an appointment. He spent 3 minutes with me. They just keep taking new members but never add staff. Pharmacy has 10 windows but there is only ever one window staffed. Total scam.

The staff was friendly, they saw me in a reasonable amount of time, they do X-rays which is great…read moreand they sent me on my way. I booked an appointment prior to arriving and I was seen in about 45 minutes to an hour. Not bad. I'm just glad I was actually seen and it didn't take a whole day. Results may vary but I'm just glad a had a good visit.

My daughter went to this urgent care. First the wait time was nearly 3 hours in the morning…read more After getting to the doctor who ran her through multiple labs, she was promised a call by the and of the day with prescription and results. It's been ~6 hours since the visit, no call, no results. Logged into their site - no after visit summary, no treatment recommendation. The clinic has no pager, no voicemail to get a follow up from the doctor or staff after hours and only a typical message to call 911 in emergecy. Result: no diagnosis, no prescription, no visit summary, like she hasn't been there.

Had to wait over 7 hours to be seen, even with an appointment. Short handed and disorganized. The…read morePA that saw me was friendly and competent.

I keep receiving bills from One Medical. I came in for a few services last year and not once did…read moreanyone tell me my insurance was not accepted. Instead I get a bill for over $500. Not once was I ever told the cost of services prior to any visit. This goes against the No Surprises Act of 2022. I have already reported One Medical to the Centers for Medicare and Medicaid Services. I have requested they adjust my bill accordingly, but I keep getting bills via email and mail. I even called at the beginning of 2022 to confirm my new insurance was accepted, and they confirmed it was. They used to be an amazing practice, but things have severely changed. I will not be renewing my membership even though I've been a member for years.

Sharon Watkins from the Records department deserves praise because she went out of her way to make…read moresure my daughter received the correct paperwork to participate in the school sports program. Although normally it would take up to ten days, Sharon made sure we received the paperwork in 90 minutes!! This, while my daughter's doctor was on vacation, so she found another doctor to approve the process. She tried to calm me down when I was anxious in her office!! It's not the first time Sharon was helpful, so I want to make sure she receives the recognition!! Lydia B

I received OB-GYN care at this Kaiser DC medical office with Dr. Kimberly Colden-Massey for about…read morefive years. At each annual exam, I raised concerns about my irregular cycle and asked about hormone testing, but was told my symptoms were normal and was offered birth control instead. Years later, another doctor outside of Kaiser diagnosed me with severe endometriosis, and I later discovered that my symptoms were not documented in my records by Dr. Colden-Massey. Based on this experience, I would not choose this Kaiser OB-GYN department for patients with subtle or complex symptoms they want fully investigated. However, I know others have had good experiences here for straightforward pregnancy care.

These people here do absolutely nothing and know absolutely nothing and it is a standard practice…read morethat if your appointment is at a set time, it will actually be 20 to 30 minutes later because the medical assistant told me that the primary care physician has no regards for her patient's time and will just spend more time with her previous ones. So job? Better push that back. School? Better miss that class like I did!

I've already been on hold for 50 minutes trying to confirm that Hopkins sent a request for blood…read morework to Labcorp. No one's picked up, and there's no sign that I'll reach anyone soon. It's good to see that, if anything, things have gotten worse since I flagged the painful phone systems in a review last year.

I am above all things fair…read more My concerns about MedStar were multifold. My primary concern was billing. MedStar wrote off the bill. They should have I can now give them the four star review that they would otherwise deserve. I want to say that I commend the office of the CEO in having people with the capacity to respond, get back to me. Most of the time people complain about hospitals and healthcare systems. They're dealing with somebody in patient relations who has very little authority. MedStar had one of their higher working executives get back to me to address my concerns. I commend them on that. Note to moderators: I did not change this review in exchange for money. It may appear that way. The billing concerns were a central aspect of my concerns. The goal of Yelp is to inform consumers of great local businesses. Because the billing concerns have been alleviated. I believe I can change this review.

Horrible neglectful care from this once excellent care center…read more Doctors make you wait for an hour or more, and also don't get back to you on lab results!! Avoid if possible

great if you want a healthcare provider you can never get ahold of!…read more advise going elsewhere got primary care.

I am writing to report a very negative experience I had during an appointment with Berry Clark at…read moreWhitman-Walker Health. From the moment he entered the room, his demeanor was abrupt and dismissive. The first statement he made was, "I am not taking in any new clients," which immediately created an uncomfortable and unprofessional tone. I was also left unclear about his role, as his conduct did not reflect the level of professionalism I expect from a medical provider. During the visit, I explained that I had been experiencing chest pains. His only response was to ask whether I had a cardiologist. I explained that while I had seen one in the past, I would need a referral and do not currently have an active cardiologist. No further effort was made to evaluate my symptoms, provide guidance, or assist in coordinating care. Additionally, when I mentioned that I believed I needed a test related to plaque in my heart, he dismissed this outright and stated that no such test existed. As I was not feeling well, I attempted to clarify by calling my mother to confirm the correct terminology, as I believed I was referring to an enzyme test. At that point, he abruptly left the room, stating, "I don't need to talk to your mother regarding this." Given the seriousness of chest pain and the importance of clear communication in a healthcare setting, I found this interaction deeply concerning. I left the appointment feeling dismissed, unsupported, and without appropriate medical guidance. I believe this experience falls well below the expected standard of care and professionalism. I respectfully request that this matter be reviewed.

$350 minimum to walk into a dead clinic in the middle of downtown. $100 COVID test (uh, they're…read morefree or cheap everywhere) outside the clinic before you even enter the fortress of solitude and get ignored by the staff. Then $250 to be seen. Yeah no.

I can't speak to COVID testing appointments, but I've been coming here for years for travel…read moreconsults and vaccinations and it has always been quick and easy. I prefer this over my PCP for travel because my PCP doesn't carry some of the vaccines like yellow fever and anyway Farragut always knows exactly what I need.

PASSPORT HEALTH IS AN ABSOLUTE CASH GRAB…read more Do not trust them with your credit card information. Made a same day appointment for a vaccine in the morning for the afternoon. Cancelled within 20 minutes after seeing the vaccine was not covered by health insurance. I was told that cancellation fee within 24 hours is immediately a $100 charge regardless of how soon i cancelled after making the appointment. This is not clearly stated on the website. Cancellation fee's are intended to cover opportunity cost of seeing a new patient and wasted time when prepping for a patients appointment etc. Nothing was wasted on their end. After calling to explain my situation to three separate associates they all curtly explained to me that rules are rules. Their customer service relies on passing your call around until they've tired you out. Seems like they care more about taking money from their patients than they do about treating them.

The doctor did not properly diagnose me. He was wanting to do surgery when the Ct scan showed my…read moresinuses were fine. He couldn't figure out why I was having symptoms. He just sent me home and suggested I wear a mouth guard,Came to find out I had severe dairy allergies. They took my money and didn't do anything. The staff were very rude and condescending