Took a month to get an appointment. Took morning off. No one showed up. Called and was promised…read morea call back right away. Didn't receive any call back, nor did anyone answer my next two calls.

I purchased the living social deal for 3 hours of cleaning from Alden Cleaning Services. They…read morecancelled the first reservation and then simply failed to show up for the next two appointments. On the date of the second no-show, Lisa called me at 8:30 am to confirm a 10 am appointment. Still, no one showed up, and miraculously no one has answered the phone since then. Therefore, I was left with no other option but to get a refund from living social - which apparently has a ridiculous 7 day refund policy - which I was clearly well beyond after trying to schedule four appointments. The only thing more frustrating is the fact that I could have cleaned my apartment twofold in the time I spent trying to get Alden Cleaning Service there, which is ultimately what I was forced to do on the eve of the party I had wanted them to clean for. If I could give them a negative score, I would.

Efficient high quality cleaning service. Friendly and thorough with years of cleaning experience…read moreunder her belt. You definitely get your money's worth. One woman business, and she gets the job done. So if you want an honest and hard-working cleaning service, this is the woman to call. You won't be sorry! I'm her mother and I approve of this review I have made in all honesty and pride.

Excellent service!! With a toddler and an aging parent in the home, choosing a cleaning service was…read morea daunting task for me. However, with her professionalism, bubbly personality and, kindness Katharine put my mind at ease making me feel comfortable the moment she walked into our home. Her loyalty to her clients is displayed not only in her impeccable work but in her flexibility as well; when "life" happens, she is always understanding and willing to rearrange her entire day around my schedule, just to fit me in. Reliable and trustworthy, her services are prompt and affordable; her work surpasses my expectations every time! Thank you so much, Katharine! We appreciate all that you do and look forward to your weekly visit!

Unfortunately we waited a while to utilize a gift certificate from 518 Maids and before it expires…read morewe have reached out to schedule the cleaning by email, text, phone (no answer voicemail full), Facebook and here and have not gotten any response. Either they are out of business or we've been ghosted.

no deep cleaning performed on apartments floors no person…read moreliving at the vacant apartment , no one eating and no electric at the apartment after paying $160 deep washing cost to maid- maid refuses to offer oppty to return again and deep clean floor... we still see cobwebs along the bottom cabinets and corners. Not good