My experience was excellent. They are timely, accommodating and do a beautiful job. I am so happy…read moreto have discovered Laundry Valet! After an accident I was unable to do laundry for a few months. These people are a gift from above! My laundry is packed and arranged perfectly with consummate and professional attention to detail. Very reasonable fees.Thank you!

Laundry Valet provided a super convenient service -- they picked up my clothes and returned them…read morefresh and clean within 24 hours! The turnaround time was impressive, and everything came back nicely laundered and folded. While the service is on the pricier side, the convenience factor definitely makes it worthwhile, especially for busy weeks. One small downside: the clothes are returned in clear plastic bags that resemble shopping bags and don't close at the top. This means you'll want to make sure you're home (or can bring them in quickly) so bugs or dust don't get inside. Overall, though, I was very happy with the experience and will use them again when I need a fast, reliable laundry solution!

Did the job requested at a very reasonable price and within expected time frame. Would definitely…read morerecommend.

Very honest. If they can't get it clean they will tell you. I like honesty. Their prices are fair…read moreand in line with other dry cleaners. A lot of their work is done on site. When I needed tailoring work, they came up with an excellent referral. If you need something rushed, just ask.

" Moved to Charlotte, NC in November. Started using this…read morebusiness for our dry cleaning needs as soon as we arrived. So far, they are great. Fast and always on time. I love using the app. I can schedule a pick up with ease at anytime and turn around is super quick. So far so Great! "

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

I normally don't leave reviews like this, but tonight was disappointing…read more We used to come to Rocket Laundry years ago when we didn't have a washer/dryer, so we returned tonight because our washing machine is currently broken. We understand businesses have closing procedures and cutoff times. That wasn't the issue. Our clothes were already in the dryers and already finished drying around 9:12 PM. I walked to the door simply to retrieve them -- not stay inside folding clothes or holding up closing. The employee locked the door and refused to let us quickly grab our things, telling us we'd have to return in the morning. I explained that I have an autistic daughter and needed her clothes tonight, but there was still no flexibility or compassion shown. Policies matter, but customer service and basic humanity matter too. Especially in a neighborhood where many families already deal with enough stress and rely on laundromats out of necessity, not convenience. We'll know the rules going forward, but this interaction left a really bad impression.

Well staffed. Clean and plenty of machines. Comfortable seating area. Corner locationread more

I've been in Charlotte for a year and a half. I don't have a washer so when I am behind on life I…read moreget my laundry picked up. S-n-H is my third company. This is the most reasonable for the price and size of the bag. This is also the first one that offers same day pick and drop off. Now, the part that ABSOLUTELY blew me away is that this is the first time my clothes came back smelling like laundry and not like they were cleaned to be sterile, AND they were organized within the laundry bag! I am in love! They even sent a nice welcome gift!

I am semi-disabled and folding laundry can cause me a lot of pain, so I started researching laundry…read moreservices in Charlotte. I evaluated several different companies but decided to give S-n-H Superior Laundry a try because I felt their flat-rate prices were the most competitive. I also liked that I didn't have to subscribe or commit to weekly service since I don't always need to wash clothes every week. Although they do offer repeat service if you want your clothes laundered on a schedule. I was able to quickly sign up and I was pleased to discover that they use the same detergent, fabric softener, and dryer sheets that I do. They even offer scent beads, color boosters, stain remover, and starch at no extra charge, also the same brands and fragrances that I use at home. My clothes were picked up the very next day with no fuss. Since this was my first instance using S-n-H I sent my clothes in a large, black garbage bag. I just left them on the porch and the driver retrieved them there. No doorbell ringing, or awkward handoffs. For those who may be wondering, they do offer same day service, but I didn't need mine that quickly. When I got my clothes back today, I was THRILLED with the results! They returned in a HUGE sturdy, re-usable bag with a large shoulder strap to make it easy to carry. This was the large size bag ($35) and you can fit a LOT into it, which makes it well worth the price. The clothes were neatly folded with no wrinkles. They wrapped each bundle in plastic to keep the clothes from unfolding or getting mixed up during transit. They even separated my clothes from my son's and put the towels/wash cloths in their own bundle, which will make putting them away that much easier. I felt that this step in particular went above and beyond, like they were thinking about the customer every step of the way. The clothes smelled amazing; just like they do when I pull them from the dryer here, only I didn't have to do any of the work I normally do. If you're looking to save time, or in my case pain, from having to do laundry at home, I highly recommend S-n-H! Their flat fee of $25 for small bags or $35 for large ones is more than competitive. Some specialty household items, like bedding, are charged separately, but those prices are also fair. And they don't measure by weight so you're not left guessing how much each load will cost. They use all the name-brand laundry products you'll find in the stores, and I really feel like they go the extra mile for their customers. If I could give them more than five stars, I would.

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

This is like the 2nd or 3rd time i have come to do laundry and air conditioner is broken! It's…read moreabsolutely unacceptable for a laundromat to operate without air conditioning in this kind of heat. Fans are only circulating hot air, leaving employees and customers sweating in miserable conditions. No one should have to work or do laundry like this. What's even more disappointing is they are failing to provide a safe and comfortable environment for the café owner, her employees, and all of us customers. The café owner is amazing and deserves so much better. She serves some of the best coffee in town, delicious food, and even offers the convenience of a drive-thru. She has created a wonderful business despite the unbearable conditions. It's time for the property owner to hurry and Fix the air conditioning. The people who work there and the customers who support these businesses deserve far better.

Plenty of washers and dryers. It was very clean and everything seemed to be easy to get to. There…read moreis also a little coffee café attached to where you can grab a bite while you wait for your laundry to be done. Highly recommend!