Is this a joke? I'll spare the long version of this but it's…read moreridiculous at this point.. TLDR: Brought a brand new tailored shirt in in April to press before wearing. Have Picked up or attempted to pick up 6 times since they broke the cuff button off during that first visit. Everytime the same red tag marks the spot where they need to replace and everything it is still there. The clerks apologize and make notes I the computer and we repeat every 4-5 days. At this point I just want my shirt back and Ill never visit this establishment again..

Ruined my expensive sweater. I took in a sweater that fit beautifully only to pick up one the size…read moreof a Barbie sweater. The woman at the front refused to take responsibility. I called the main office. They said they'd look into it and never called me back. I was a good customer who took many items ea week. They'd already ruined a silk coverlet, but I didn't pursue that since they have you sign a waiver before some cleaning. It's like they knew they would ruin it. That should have been a red flag. Terrible service.

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

I had 2 pairs of boot cut leggings altered/hemmed and I was charged $36. I used to pay $10 for one…read morepair of pants to be hemmed there which was a good price. Now, $18 per pair!?!? Ridiculous!!! I will definitely be taking my business elsewhere!

Yikes :/ I've taken multiple things there for repairs or basic sewing a patch on and the lack of…read moreattention to detail on all items I received... - I had pants with a tiny tear that needed to be sewn together. There was was a patch that was placed on the inside of the pants and then it was ironed to try to hold material together? The patch was white, pants were pink. The iron burned the pant material. Regal did not charge me (which was the right thing to do and offered to make the pants capri). I just asked that they be sewed together normally and I would wear with the burn mark. When I received them the 2nd time- there was a weird sewing pattern over half the tear with the old white patch still on the inside. The patch wasn't trimmed or anything. The sewing pattern didn't bother me but it wasn't even sewn over the whole rip. I had to finish when I got home. Pictures attached. Multiple other garments I had a simple patch sewed on or a larger patch and there were always stings hanging off or not tied off or material not trimmed. Just no attention to detail. The cleaner was fairly prompt with getting things back to me; they were just not good quality. I cannot attest to the dry cleaning side.

was very disappointed with the quality of service. I brought in a suit for dry cleaning expecting…read moreit to be returned looking clean, pressed, and ready to wear. Instead, when I picked it up, the suit was extremely wrinkled and looked like it had not been properly pressed or finished at all. The whole purpose of paying for dry cleaning is to have clothing returned in better condition than when it was dropped off. Unfortunately, that was not my experience. For the price charged and the expectations of professional garment care, I expected much better attention to detail. I would not recommend this dry cleaner based on my experience and will be taking my business elsewhere in the future.

Heidi is amazing and so talented! We love our hometown cleaners and alterations lady!read more

Friendly and very helpful. Quality of alterations was the best. Very professional. Husband's jacket…read morelooked great after being cleaned.

Robin did an amazing job at altering my daughter's wedding dress. She added two different types of…read morebustle and some fabric to conceal the see thru cleavage. Robin's cost is reasonable and I would recommend her and use her again without hesitation!

My family brings all our dry cleaning here. They do a great…read morejob- they also do great hemming work. Prices are comparable to others places but the quantity of work is superior

I have been using Lake Wylie Dry Cleaners for about 7 years. Very nice people who own and operate…read morethis business. I have never been disappointed with the cleaning of my clothes.