They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

Good service. Quick turnaround for the 2.49 dry cleaning. Clothes came out nice.I will be going…read moreback.

Clean. Majority of machines in working order. Plenty of sorting tables and carts. Other customers…read morewere quiet and friendly. I like being able to use an app and Apple Pay. I also like that it will send notifications when your clothes are done. I'll come back here.

Awesome place had a great experience I definitely would recommend. One of the best laundromats…read morearound

I am semi-disabled and folding laundry can cause me a lot of pain, so I started researching laundry…read moreservices in Charlotte. I evaluated several different companies but decided to give S-n-H Superior Laundry a try because I felt their flat-rate prices were the most competitive. I also liked that I didn't have to subscribe or commit to weekly service since I don't always need to wash clothes every week. Although they do offer repeat service if you want your clothes laundered on a schedule. I was able to quickly sign up and I was pleased to discover that they use the same detergent, fabric softener, and dryer sheets that I do. They even offer scent beads, color boosters, stain remover, and starch at no extra charge, also the same brands and fragrances that I use at home. My clothes were picked up the very next day with no fuss. Since this was my first instance using S-n-H I sent my clothes in a large, black garbage bag. I just left them on the porch and the driver retrieved them there. No doorbell ringing, or awkward handoffs. For those who may be wondering, they do offer same day service, but I didn't need mine that quickly. When I got my clothes back today, I was THRILLED with the results! They returned in a HUGE sturdy, re-usable bag with a large shoulder strap to make it easy to carry. This was the large size bag ($35) and you can fit a LOT into it, which makes it well worth the price. The clothes were neatly folded with no wrinkles. They wrapped each bundle in plastic to keep the clothes from unfolding or getting mixed up during transit. They even separated my clothes from my son's and put the towels/wash cloths in their own bundle, which will make putting them away that much easier. I felt that this step in particular went above and beyond, like they were thinking about the customer every step of the way. The clothes smelled amazing; just like they do when I pull them from the dryer here, only I didn't have to do any of the work I normally do. If you're looking to save time, or in my case pain, from having to do laundry at home, I highly recommend S-n-H! Their flat fee of $25 for small bags or $35 for large ones is more than competitive. Some specialty household items, like bedding, are charged separately, but those prices are also fair. And they don't measure by weight so you're not left guessing how much each load will cost. They use all the name-brand laundry products you'll find in the stores, and I really feel like they go the extra mile for their customers. If I could give them more than five stars, I would.

I've been in Charlotte for a year and a half. I don't have a washer so when I am behind on life I…read moreget my laundry picked up. S-n-H is my third company. This is the most reasonable for the price and size of the bag. This is also the first one that offers same day pick and drop off. Now, the part that ABSOLUTELY blew me away is that this is the first time my clothes came back smelling like laundry and not like they were cleaned to be sterile, AND they were organized within the laundry bag! I am in love! They even sent a nice welcome gift!

Facility is always sparkling clean, located in a busy, safe shopping center. Owners Lynda and…read moreMarcel are friendly and helpful Highly recommend!

From the owner: NOW OPEN: Star Laundromart…read more Welcome to your BRAND NEW neighborhood laundromat! Family Owned & Operated: As a family-run business, we’re committed to providing top-notch service with a friendly, welcoming atmosphere. While you’re here, you may see one of us keeping YOUR new laundry room clean and organized! State-of-the-Art Machines:
Our brand-new washers and dryers will save you time, money, and energy! Efficient, reliable, and easy to use—laundry day just got a whole lot better! Convenient & Affordable:
We provide a clean, relaxing environment with competitive pricing to ensure you get the best value. On your next visit, don’t forget to download our app to unlock exclusive discounts and enjoy our rewards program! 3045 Union Road Gastonia, NC 28056
 Open Daily 6am-11pm 
Come visit us today and experience laundry done right—by a family that cares!

The best laundromat I have ever been to! Always very clean, always staff there to help you if…read moreneeded. Plenty of parking spaces. Two money changers. Laundry soap etc available. Plenty of big big machines to wash big comforters. Temperature always comfortable. Food Lion located next door

The lady there had an attitude and didnt even make it a friendly environment ! Price was decent…read morethoe! 4/10