I try to give every place that I visit the benefit of the doubt when it comes to service, quality, or anything of that matter. Me and my husband end up trying this place due to some research we did via TikTok videos, but I definitely should've came to this website to check the reviews. We definitely wasted our money the quality of the grills that we received 1/10 my husband asked for solid gold as he puts it they gave him the fake diamond grill look when all he wanted it was a solid, gold look. When I wore my grill for maybe 20 minutes or so it became loose and I only personally did the two teeth also in the inside of the grill is flaking really bad and peeling off just very cheaply made I would not recommend to get a grill here. Yes it's on the cheaper side, but you're gonna lose out on your money 1000%. read more

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First they tell me 300 for top n bottom than they said 550 an that he said in his own words it'll be done by Monday n we'll get a call. no call ever happened so we called them an they over here telling me listen to them bro we're buying them listen to us we spent half a band dude get some better customer service an now he as well saying wait a week till he ships them an he waited on the phone to say that. I jst want my grillz but I'll keep this updated read more

I bought 2 tooth gold cap didn't even enjoy it for an hour. I bit down and it loosened up and fell out. I came to the shop the man said you shouldn't have bitten down on it (it's mouth jewelry?) and that he could fix it for $90 Mind you this isn't even real gold. Honestly if you can't afford it just don't get it because if you get it cheap from these guys they will treat you like you got it cheap. Go to Chinatown for the good shit. These guys are scam artists. Especially the dude in the picture. Buyer beware fr. Also every other customer that was in there was complaining about something. read more

Nucastle Jewelers - Scam artist - Jewelry Near Me - Brooklyn, New York

Will update as this progresses but I ordered grills from nu castle on April 20th and was promised a turn around time of "one week" it is now May 23rd - Over a month later and I have not received my grills or updates on my grills. I have called them every week with no updates and they've told me time and time again that they'll "call when my grills are done" I am now convinced based on other reviews that these people are scamming folks and have little to no hope in receiving my items. Not to mention I paid over $200 up front for these items. The communication is very inconsistent here and the customer service is very concerning. I would not recommend ordering anything from this establishment. read more

I had the same similar experience as one of the reviews. I i've purchased from them before and my tooth also became white gold after ordering gold gave it another try made me like three years later because there are a reasonable price. I went there in April. Got a two teeth with a bar got called two weeks later they printed my front on the wrong side and there were too loose. Went back two weeks later and it was still too tight. I left the country for work and I went back to get my grills and now they can't find them. I've been going back constantly for six months. Every time I come they keep telling me the owner is not there. The owner needs to be here to help me I've been calling emailing texting showing up and nothing has been resolved. I will never go back again. Now I'm out $240. read more

This place is actually the definition of ass. I came here to get a grill and they not only gave me the wrong color but also made my grill too small. Not once but twice. Clearly they dont have the skill set to do something that they claim to be able to do. I requested a refund because the product was shit and didnt even fit my mouth. They refused and kept saying that the manager needed to be there but whenever I would call the manager is " all of sudden " not there. I have to tried to call several times to resolve the issue but they now dont answer the phone. Please and I beg you not to even waste your time at such a disgusting and unprofessional business who know little to nothing about customer service. The absolute worst. read more

Sold fake grills. I asked for gold grills and was given silver with gold plating. After two days my teeth changed colors. Overall 0/10 experience. read more

After doing a ton of research for a friend who was looking to purchase grills, we came across Nucastle Jewelers, which had a lot of positive reviews online. Decided to check out the place, and they had awesome grills at reasonable price. I'm glad we came here because the staff was very accommodating and they had many varieties of grills and other jewelries. I even ended up purchasing items for myself. The store also has a nice perfume section, and they also sell cell phones at cheap prices. read more

5th Ave., Rodeo Drive, Saville Row, Champs-Élysées. Sit your asses down. Brooklyn has downtown Fulton mall, a mecca of high end shopping. If you've been wondering where the hell you can get a dope ass grill, monster chains and a bottle of half-priced Bieber Girlfriend scent, you can wonder no more. Nucastle has your back. And your front. Nothing says classy like gold-encrusted fangs. Well nothing except for thumb-thick gold and silver chains and bejeweled ornaments. This is bling central. And once you've got your diamond dentures and dazzling coils, they've got a whole wall of discount perfumes and colognes. That's right. 3 classy stores in one. In fact, I'm pretty sure I saw Tim Gunn sniffing a bottle of Eau de Kardashian. read more

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Recently moved into the Brooklyn area so I was looking for a go-to spot for all my jewelry needs - came across NuCastle and gave them a shot. Had some old timepieces I needed repairws on along with some jewelry polished/cleaned. Sean took care of all my needs - he even ended up selling me a trendy grill. I would recommend these guys over 100x read more

I give this Jewelery store a 1 out of 10. I went there to order my tooth because of all of the things I saw on yelp. Completely false. I would never ever go back there. They don't pride in what they do and the work is less than what you can get from a 2 year old. Thank God they only got $150 i wouldn't give them another penny. read more

I purchased a removable grill here 3 years ago. It barely lasted 3 weeks (with only 1 or 2 days of use per week) or so before it turned green. I hit them up on IG and they basically said it was my fault, although they didn't offer an explanation as to why it was my fault. A year later I found the raggedy chompers while moving, but obviously didn't have any use for them since they had turned green, so I tossed them out. I definitely would not do business with them again, which is a shame because I live in a high rise around the corner. I would dissuade any of my colleagues from ever using this place to purchase jewelry, get a custom grill made, or utilizing any of their other services. read more

Really fast and friendly. Helpful. I love my grill. It feels a little tight, but it's my first time wearing a grill, so I assume that's how it's supposed to be. Either way. I'm happy with ny purchase and will be going back. It's very affordable for anyone on a decent budget. read more

Nucastle Jewelers - Low-key. - Jewelry Near Me - Brooklyn, New York

Andy the owner is a kind, honest man who I would do business with anytime. they have been selling grills, they're number 1 product here, for many years. they also have a wide selection of watches, chains, rings and cell phones. I was fitted for a top ten bottom ten silver grill and it fits like a glove. great experience here and only good things to say about this place. if you go, deal with Andy and tell him Matt sent you! read more

Absolutely horrible place. Gave a beautiful goblet to be engraved for my father's birthday, came out looking like a five-year-old did the job. Do not go to this place! read more

Nucastle Jewelers - Jewelry Near Me - Brooklyn, New York

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I bought gold grillz they were supposed to be 14 karat turns out to be 10K so they lied and we paided extra money, not only that they were Bent , we took them to get fixed and he bent them more and we had to travel 40 minutes to the jewelry shop two times , I will never ever by there again or waste my time and money... thanks for nothing read more

I really enjoy coming here! Always great service and prices for my jewelry! I'd recommend anyone to come here bc if there affordable prices and range of products! read more

Great pricing and outstanding customer service. Came in for a Valentines day gift and sean and his crew took great care of all our needs - would definately recommend read more

I came in 2 days before Halloween and needed a custom joker grill made, they got it done just in time and made sure I had the dopest costume in the club highly recommend (check out pic under photos) read more

I would recommend Nu castle to anyone looking for quality service and affordable prices. They are very accommodating, and do a lot fantastic job with custom jewelry... The owner was patient and attentive to exactly what I wanted, and delivered a product that showed his attention to detail... if there was a 5+ I'd give them one read more

Let's just say I purchased 3 items from here and I'm very very happy with what I bought. The selection is great inside the store. The team is family oriented and very friendly. Im coming back again!! Shout outs to Sean !! read more

My boyfriend has bought several pieces of jewelry for himself, me and the kids including a stunning engagement ring, name ring, name plates and grillz etc. All beautifully stunning and of good quality. I have gotten so many compliments on all my pieces of jewelry. I am always greeted and taken good care of. The prices are phenomenal compared to NJ. We will continue to do business with Nucastle Jewelers now and certainly in the future. The day we bought the engagement ring we were given a champagne bottle that was so awesome of them. I would recommend them to everyone..Thanks so much! read more

Purchased a set of grills from Andy - perfect fit and very comfortable. Prices were fair and service was extremely quick - I've had them for about two months now and they still look as good as new! Thanks to the crew at NuCastle and Andy for taking care of my first set! Will be back for the tops read more

After looking around for a long time to get a set of grillz I came to NuCastle Jewelers upon recommendation from my cousin and I was not disappointed. Not only was Sean accommodating but he was also very knowledgeable. My grills were ready within a day and I was so happy with the way they came out. Since I got them I have been back twice to purchase a ring and a necklace. I have told countless people about NuCastle and GRILLZ BY SEAN. read more

Sean is amazing! His customer service is impeccable & he has a great sense of design. I loved his recommendations and he made me a beautiful grill to my liking with a hint of uniqueness to the style. He was patient and listened to what I was going for. Love this place! HIGHLY RECOMMENDED!! read more

Nucastle Jewelers - My designed grill by Sean - Jewelry Near Me - Brooklyn, New York

WISH I COULD GIVE ZERO STARS. DO NOT SHOP HERE. My name chain looked nothing like I was promised. Wasted money and time. They are clueless,unprofessional and blatant liars. They'll tell you anything u want to hear jus to get you to spend your money. Disgusted. A bunch of SCAMMERS. Selling TOY JEWELRY. read more

Just bought a few pairs of earrings and ordered a pair of grills from Sean for a great price! He was super helpful and really nice. Even offered me a cup of coffee. I just wish this place was closer to my house, I traveled for 2 hours to get here! Was well worth the trip. Can't wait to rock my grills! read more

Great service from the jeweler Sean he did my boyfriends grillz earlier this year and they are still in great condition. I also just bought a necklace and I am honestly in love. Would recommend NuCastle Jewlers to anyone read more

Went in there to sell some gold and a watch. They didn't even want the gold said they don't want to buy gold even though they have a man outside yelling about them buying gold, and my boyfriend had an old old pretty expensive watch, which the owners son was interested in for HIMSELF, but REFUSED to give us an offer on. Kept saying for us to give an offer bc be has no clue what it would go for. WHAT? You're the professionals here. So of course we aimed high first, and said $6,000, it was more a JOKE, but then we said we would even take a $100, bc it didn't have the leather straps attached,(which the son said he would've replaced anyway with ones he wanted on it so that didn't matter, basically only the face and bezel is what we were bargaining about), and then even when we said $100, he kept saying I don't know what I would offer. C'mon now, you SHOULD know a little bit or a round about price of what it should go for and if not go online really quick and do a quick search!! Which then WE did ourselves and it did say usually between $150-500 depending on style, how old watch is, condition, etc. And so we still said OUR offer of $100 stands since we have no use for it and will never use it. Then the son got all flustered and just said forget it. Forget it. Weirdos. But they do make the best grills in the BK area, and I even met someone on the subway on 14th St. in NYC and he had an awesome grill and we asked where he got it made, and he said NuCastle and I've seen a lot of their work on other grills, and they make some unique and cool stuff. That's actually how we ended up in there to begin with. Is to buy grills. Which we adore, but then we went back bc we saw they bought gold the first time we were in there, and we had a horrible experience with THAT, so I would suggest going 2-4 doors down to the PAWN SHOP, which also has an actual jewelry store booth rental in it as well,(actually my guess is they're partners and whatever jewelry gets left in the pawn shop they then put out for sale across the aisle in the jewelry booth), but they gave us quick and FAIR offers for everything and we were out of tnere sighing 15mins. read more