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    Catbird - Brooklyn

    3.4 (403 reviews)
    Open 11:00 am - 7:00 pm

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    New replacement ring

    This used to be my favorite jewelry shop. Until I sent in a ring for repair and received a different ring with a significantly smaller pearl than what I originally purchased. No prior notice was given and they made pay a repair fee despite having made my origin purchase less than a year ago.

    Gift wrapping with love
    Alysha J.

    Shawnee gave incredible service along with another lady that was giving hostess with the mostess. She celebrates her half birthday too! They take customer service to level with their personal touches. Shawnee searched high and low for a light charm and helped me pick out a compliment lint necklace. They had a decent selection but hopefully receive more restock. I wanted to get matching charms the day of. The value is great for what I paid for. I have so many pieces from this woman owned brand made in Brooklyn. I usually shop online but went into store for a treat. Will return during my birthday month.

    I've shopped online but I've been really wanting to come to the store! Kat was the best and made my visit super fun! It was so nice to be able to try things on! Thank you!!

    Kathryn S.

    BUYER BEWARE: Don't order anything online from Catbird unless you're willing to roll the dice on actually getting the size you ordered. Bad quality control and horrible customer service. I ordered a ring in a size 8 based on both the size guide online and based on other catbird rings I bought several years ago. The ring I received was clearly not a size 8 (see photos of a size 8 catbird ring I bought long ago and the new catbird ring, which is much bigger). I reached out to customer service asking for a simple exchange for the correct size, and they refused. My only option was to return the one I got and buy a new one. That's fine, but a reputable company would at least offer to cover the shipping for the new ring in the correct size. Catbird refused to even comp me the $6 shipping for me to order a new ring, on the grounds that 'actual ring size can vary from the measurements on the size guide'. WTF? How can a reputable business get away with claiming that a product will be a certain size, and then selling the wrong size and refusing to make it right? I was thinking about buying my engagement ring here, but based on this terrible customer service, I'm better off looking elsewhere. If Catbird is too cheap to even cover a measly $6 to ship me a replacement, how could I trust them to correct it if they messed up a much more expensive engagement ring?

    Rusty C.

    The band Catbird sent me looks nothing like the photos on the website. Most of the time I would let something like this go and just enjoy it for what it is, but this is my *wedding ring* that I will be wearing forever and I am extremely disappointed it isn't what Catbird led me to believe based on the photos. I've gone back-and-forth with their customer service about this with EXTREMELY detailed evidence, but they continue to gaslight me and stated they are not going to accept a return. There is a huge difference between the beautiful craftsmanship displayed on the listing and the obvious laziness and complete lack of quality in the ring I received. I ordered a ring with stars and received a ring with Xs. I did NOT order a treasure map for my wedding ring and I will not accept their agents attempting to downplay the issue that I have very clearly explained with visual and detailed proof. I understand them saying each ring is "one of a kind", but nowhere on the listing does it say the ring I receive will look nothing like the listing at all. There is not a single ring on either listing that looks like the one I received. I wanted a variation on a specific scheme, not a whole different visual design. Entire advertised design elements being missing is tantamount to fraud. It's a whole different concept. And furthermore, what is the point of the zodiac illustrations on the listing if the rings are going to just be decorated randomly? Based on my two combined signs, Scorpio and Aries, there is only the possibility of having ONE X and multiple asterisks. You certainly shouldn't have MORE Xs than the design calls for. I can't believe Catbird would just sell some "random" ring in place of the one pictured. For those prices, you really need to take individual pictures of each ring if they are going to be THAT different. I understand them being somewhat different, but the shaping is entirely different, it's not domed at all, they just used thick rectangle wire for my actual one. I know this is long winded, but I am hoping you can avoid the same fate! Save your money or use it somewhere where they care about their customer. Please see my emails with customer service and attached photos with annotations.

    Phil H.

    One of those local little jewelry shops to discover unique pieces and gifts for loved ones, or just to splurge on yourself or your gal. We've stopped in here a few times and there is always something different to purchase. Local artisans pieces, to cards, rings, necklaces, and assorted sparkly trinkets. Prices range from cheaply affordable to pretty expensive. As it's a tiny place they are only allowing in a few people at a time during to covid restrictions. Which is nice as in the past the place got very crowded on a weekend we were here. The shop itself has a cool chic vibe in an unpretentious way. Great service too.

    Outside label for Marigold charms (which is what I ordered)

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    A wonderful delightful store to get delicate jewelry that flatter and fits perfectly with an elegant chic business professional style!

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    Simone helped with a slightly complicated forever bracelet situation and was so helpful + lovely - thank you Simone!!!!

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    Page 1 of 11

    Catbird - Brooklyn Reviews in Other Languages

    Ask the Community - Catbird - Brooklyn

    Do you guys do permanent bracelet?

    Hi Ayesha, thank you for your questions. Yes, we offer a really beautiful selection of Forever Bracelets, which you can get at either our Soho or Williamsburg store locations. Go to our website, Catbirdnyc.com and go to our Get Zapped page to make… Read more

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    Review Highlights - Catbird - Brooklyn

    My girlfriend and I had an awesome experience checking out rings at Catbird's Wedding Annex a few months back.

    Mentioned in 11 reviews

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    Pearl River Mart - Inside view towards back

    Pearl River Mart

    4.2(416 reviews)
    2.1 miSoHo
    $$

    I used to visit the Pearl River Marts previous locations but my first time in Soho…read more It's not as crowded or big as i remembered it, but definitely more organized. Nice place just to browse Chinese decors, knick knacks, clothes, snacks and condiments. I bought some nice pens and a beautiful silk scarf. Prices are reasonable. I happen to chance on their little art exhibit at the back. The Red Envelop show for Lunar New Year. Very interesting. Over all, i like this place, feels like it instantly transports me to China with out leaving NYc.

    Finally made it back since the reopening and likely my last time stepping foot in SoHo. It's become…read moreoverwhelmingly crowded and far too touristy for my taste. I still remember Pearl River in the early 2000s. Two full floors and the go to spot for anything and everything Chinese: snacks, dry goods, stationery, art supplies, home goods. Walking in felt like stepping into a small piece of China right in NYC. It felt layered, authentic, and full of discovery. Fast forward a few years and Pearl River moved to Broadway in SoHo. It was still two floors, more spacious, and if I remember correctly, it had an entrance on Broadway and another toward the back (I can't recall the exact cross street). Even through its moves, it retained that sense of depth and cultural immersion. I recently stopped by the current SoHo location. It's now just one floor. The layout is open and well organized, but noticeably smaller in scope. They carry a mix of items: a small selection of blind boxes, modernized gift items, Chinese art and figurines, cupware and fine plateware, a modest kitchenware section toward the back, a small apparel and footwear area, and a reduced stationery section. A small book section with more small figurines. They also carry a small but thoughtful selection of loose leaf teas, snacks, and pantry staples. It's still cute. The prices are reasonable. There are definitely thoughtful and modern touches. But if I'm being honest, it feels different. More condensed. More curated. Slightly Americanized. And maybe that's just nostalgia talking. I experienced what Pearl River once was, and that version was special. It's not bad. It's just not the Pearl River I remember.

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    Pearl River Mart - Inside

    Inside

    Pearl River Mart
    Pearl River Mart

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    Catbird - Brooklyn - jewelry - Updated May 2026

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