Unfortunately, I have to leave a 1-star review based on my recent experience…read more I booked "The Works" Custom Facial, which is advertised as a 1 hour and 30 minute service for $140 and includes a double cleanse, exfoliation/dermaplaning if needed, extractions, masks, face massage, cold therapy, serums, moisturizers, and SPF. My appointment started at 3:00 PM, but the facial was finished around 3:50 PM. I asked my esthetician, Serena, why the service ended so early because I was expecting the full 90-minute experience. I was told that the service is based on what your skin needs rather than the scheduled time, and that I did not require many extractions. While I understand that every facial should be customized to the client's skin and that I did receive the LED light treatment, I was disappointed that the service ended after about 50 minutes when I had booked and paid for a facial advertised as 1 hour and 30 minutes. I did not receive a mask, and the facial massage felt extremely minimal. In my experience at other spas, when extractions or corrective treatments are not needed, the esthetician typically uses that time for a longer facial massage, additional mask time, scalp massage, hand and arm massage, neck and shoulder massage, or other relaxing treatments so that the appointment still feels complete and the client leaves feeling cared for and pampered. Instead, I left feeling as though I received less because I take good care of my skin. What was most frustrating was paying the full $140 price, plus a 15% tip, while receiving a significantly shortened service. Had I known that the appointment could be reduced by nearly 40 minutes depending on my skin condition, I would have appreciated that being clearly communicated before booking. Advice: If you have acne, congestion, or significant extraction needs, this service may be a good value for you. However, if you maintain your skin regularly and are looking for a relaxing 90-minute facial, self-care experience, or glow-up refresh, I would strongly recommend asking exactly what is included and how long your treatment is likely to last before booking or just go somewhere else. I left feeling disappointed, misled by the advertised appointment length, and feeling that I did not receive the full experience that was represented for the price.

Big fan of all the eyebrow services done here! I have defaulted to doing eyebrow waxes and really…read morelove the attention to detail done during the mapping process. They ensure you feel good every step of the way. I've also tested tinting and lamination and was a fan!!

I highly recommend Margaret for ear piercing at any age. I first heard about her through another…read moreparent, and after such a wonderful experience with both of my daughters, I wouldn't go anywhere else. Margaret is incredibly meticulous. She takes the time to carefully measure and mark the placement of each piercing, ensuring perfect symmetry and positioning. She is also exceptionally focused on cleanliness and hygiene, and she explains each step of the process, making everyone feel comfortable and at ease. The piercing itself was quick and virtually painless. I even had my own ears re-pierced by Margaret because my original piercing holes were too low, and the results were exactly what I was hoping for. Over the years, I've referred countless family members and friends to her, and every single one has had a fantastic experience. If you're looking for someone who is skilled, precise, gentle, and truly cares about her clients, I can't recommend Margaret highly enough.

My little one was finally old enough for ear piercing, so I turned to Yelp and quickly found…read morebabypiercing. Booking was simple -- Margaret's website clearly explains everything, from first‑time piercings to jewelry options like screw backs or push backs. I booked easily, got same‑day confirmation, and just needed to provide proof of DTaP vaccination. *Bring a KN95 mask to your appointment. At the appointment, Margaret welcomed us into her spotless, sanitized office. She took time to explain placement, marking based on ear anatomy, and offered a nice selection of earrings. She guided my husband and me on how to hold and calm our baby so she could pierce accurately. The whole process was quick and took about 15 minutes. Our baby cried briefly, but her ears weren't red or irritated like they might be with a piercing gun. Margaret also gave clear aftercare instructions which includes when to stop using the witch hazel spray and how often to rotate the earrings so they don't heal onto the skin. Highly recommend Margaret for all baby piercing needs!

Very satisfied with the service. Will definitely recommend to everyone. Kristina is great at what…read moreshe does!!!

Love the eyebrows and warm color matching my hair. Kristina is a professional . She's friendly…read moreand listens to your concerns

I got my hidden helix and my third lobe pierced today by Sasha and she was absolutely amazing!!!…read more First she helped me choose the jewelries, which took the longest time within the appointment slot because the shop has SO MANY more than their online shop website. I was led to a private room where I felt very safe, and Sasha prepared thoroughly, mapping out the place to pierce and made sure I was happy with them. The actual piercings were over so fast and Sasha understood perfectly well what kind of pain I was feeling for each piercings, and for some reason that made it less painful. I wouldn't go anywhere else for all my future piercings!!! Highly recommended!!!

This is a late review for both the awesome piercers and tattoo artist at 13 Bats. My husband and I…read morereally enjoy going to 13 Bats. We both got piercings done here by Sasha, and it was a very pleasant, nearly painless experience. The jewelry selection is amazing. If you like macabre but beautiful, this place is it. We already have some more piercings we're planning on getting here, just waiting for our current ones to heal up. I've also got some really sweet custom tattoos from Amanda. Their work ethic is great. I've always felt like I was in good hands. The vibe is chill and welcoming, but professional. Enjoy the experience!

Cara is great at what she does!…read more I had my 2nd and 3rd lobes pierced about 5 weeks ago and came back to downsize on the piercings along with getting a new chain and jewelry for my conch. The whole process from getting my lobes pierced, downsizing and changing the new jewelry was painless and smooth. She has a great selection of jewelry to choose from. Will definitely return for more piercings/ jewelry.

She doesn't seem to respond to her messages if it is just to shop for jewelry. Bummer…read more She isn't that friendly either. Double bummer since she's local and like to support local businesses!

My brows and eyelashes have never looked better! I am very particular about my eyebrows especially…read moreand Mita is the only person I trust with them. She knew I was extra stressed -- she made sure I was super comfortable and even gave me a little head message too, just felt so pampered and beautiful after leaving if you're looking for someone who can expertly do your eyebrows to look natural and perfect at the same time, she's your girl!

GO SEE MITA Look how she did my brows‼ She gives you a…read morefull and comprehensive Consultation. Mita blends and customizes your brow color. Together we chose the correct shape for my face. Can't wait to see her Again Oh She she does a kick ass Spray Tan too as well as amazing Facials and Skin Care She'll keep you BEAUTIFUL ‼

Wonderful job. Had Kathy do a lot of tattooing for me. Had eyeliner and after BC surgery she did…read moreareola tattooing.

Cathy came highly recommended from a good friend of mine. I had been thinking about getting…read morepermanent under eyeliner for years and finally took the plunge. Not only did I get under eyeliner but I also had Cathy do my eyebrows and I feel amazing! It's great to wake up in the morning looking so much better without any makeup. but also having my eyebrows for years! I would highly recommend Cathy, she is precise, diligent and takes her time to make sure she gives you exactly what you're looking for.

I have been going to Lisa for all my Waxing needs (for over 6 years!) and each and every time has…read morealways been amazing and fast and no issues after at all! She is easy to talk to and she makes sure everything is good and it's always such a smooth session with her. I've been to other waxers and trust me, she is so consistent in terms of getting everything you want to get rid of gone, and so smooth after the session. I don't have to worry when I go to her for any waxing needs. What's awesome about her waxing sessions is she uses both hard and soft wax and that is awesome because different areas require different waxes right? I go monthly if I'm not out of town! The vibes are good and peaceful. The waiting area is nice and there's a restroom! Parking is street parking and it's not metered (ive never paid) Just text her!

(10 if I could!)…read more I've been seeing Lisa for 10 years, and she's truly in a league of her own. She does both hard and soft wax, which is rare, and somehow makes something that's normally uncomfortable feel completely easy and manageable. Her space is always immaculately clean and sterile, which makes the experience feel safe and professional. Every visit is gentle, efficient, and welcoming--she makes you feel completely at ease. If you want a wax done right, Lisa is hands-down the best--you'll never go anywhere else!