We started bringing our vehicles here a few years ago when my son needed a quick safety inspection…read moreto get his car relicensed while he was home on winter break. Benchmark was able to get him in and get the inspection completed within a few hours so we could get the plates renewed before he needed to go back to school. I have always found them to be fairly priced and to do the work they say they'll do. We almost exclusively use them now for our vehicles. We can leave our car/truck the night before and they will have it fixed sometime the next day.

I hit a large tree limb that was lying on the roadway and could not avoid it. Unfortunately, it…read morehit and loosed the engine shield on my Honda. It sounded like a was dragging a large piece of metal down the road. I went straight to my local Benchmark and they fixed it while I waited and didn't charge me a cent! My neighbor suggested going to this place a couple of years ago and I am thankful I listened to her!

Rylee Berry is the best person ever. She is knowledgeable friendly and approachable. She made my…read morecar buying experience exceptional and I didnt have to haggle, wait all day and figure things out. It was easy and Samir got me the best rate. I got an upgrade and had a wonderful experience doing it. Thank you Rylee, you are the best!

Took our car in for our free oil change. Service tech did not bolt the splash guard completely when…read morethey were done. It came loose while driving and got torn up on the pavement. Called the dealership as they are the only ones that have serviced the car. They said they would not replace it but they would be happy to do it for $500 plus labor. Called a local mechanic and the ordered the same part for $200 and installed it for free. Wouldnt recommend taking your car there for service.

Go here! Go here! Go here! Listen, is the attitude of everyone super cheery and fake here?! NO but…read morethat's bc they're busy doing a great job at what they do. I'm not saying they're Not nice, but I will say they're here to do a good, honest, affordable job. There will be no "we treat everyone with kindness" bs here. There WILL be "this is up with your car. We'll have it done as soon as we can" and then you will have a working car again for LESS than the other place. Be prepared to wait a while for an appointment, but know that it is WORTH IT!!!! Bc you can FINALLY trust a mechanic!!! Go here. Don't go anywhere else. Wish I found this place ten years ago.

50 years on the job. Some employees there nearly the whole time. Trusted , professional service…read more Quality business servicing the running of your Honda or Toyota.

They helped me out in such a pinch!! My tire ripped and right before they closed they helped me…read moreswitch it out. So grateful for nice people!! Thank you!

Crooks. They sold me a bill of goods. After I caught them they admitted that they lied and…read morerefunded my money. They prey on peoples lack of knowledge. AVOID

We have had great experience with Carl's. If you call ahead, they can do your state safety and…read moreemissions tests. Their location is super convenient for us to drop off and pick up later. If they haven't been able to do the work we needed, they have given us another great local recommendation.

Excellent experience at Carl's. My battery was shot, so I bopped over to Carl's. They were super…read morebusy - booked for days. Mark said he'd take a look at it anyway. He did more than that. He diagnosed the issue, ordered and installed a new battery within an hour. He went over and above, something I'll remember as I use them for any future issues.

Droped my X5 to have it checked for a clear antifreeze leak , car stayed for 2 days to cal me…read moresaying they pressure test and could not find the leak ( bunch liars ) took it to dealership immediately was leaking from water pump got it fixed . they are liars/crooks watch out .

THANK YOU THANK YOU THANK YOU Was back in town for a few…read moredays for business and my BMW posted the message that the drivetrain wasn't outputting out the optimal power and to have service immediately. Of course its a Wednesday I'm heading out Saturday. I called my normal service station, and they don't service BMW's. They suggested Bavarian. Called and of course being popular they are busy. I was able to drop it off and they looked at it the next day. Can't believe they actually were able to diagnose the issue and fix it Friday in time for me to leave. I can't tell you how much I appreciated the work. Normally I'm fine wating and tell service to allow emergency repairs first.

I had such a great experience with the service team at Ackerman Toyota. From the moment I arrived,…read moreeveryone was welcoming, professioanl and genuinely focused on making the process easy and stress free. I will absolutely return for future services and highly recommend them to anyone looking for top-notch care for their vehicle. Thank you Jay, Scottie and your team!!

Loved our low key and very nice sales guy Brad. Hated the after sale staff who were arrogant and…read morecompletely disrespectful. Brian (GM really? Yikes) acted like he was doing us a favor by selling us the car, Steve offered us a packet of buffalo sauce (!!!) for our long wait to meet with Mike the finance guy to complete the transaction. "Customer service" non existent as it's now been a week waiting to talk to someone about the negative experience. Luckily, lots of other Toyota dealerships around for future purchases.

I will say this till I am blue in the face, you will not find a better shop! They are some of the…read morebest business owners and people I have had the pleasure of knowing, they are always willing to help you and make sure you are taking care of. I over filled my Audi's Q5 oil this past weekend, and the car started shaking and I was terrified I ruined my car. I called the owner Eric on the weekend and he said he would see if he could fit me in on Monday even though their schedule was packed! Guess what he got me in. This is the type of service and business we are missing these days. I appreciate you all! Thanks so much for your help.

Very poor customer service. Went in for a simple emissions inspection. They claimed that it failed,…read morebut still charged me for it. Sent me to a dealership "to fix the problem with my car's computer system". After going to a dealer's shop and paying $125 for their diagnostic and a second emission test, which passed, the dealer suggested that I go back to SL Hills for a refund, because their state-emission tester was faulty. (It happens to the dealer on occasion, so they get a replacement.) Eric, the owner at SL Hills, said that it was the state's machine, and it wasn't his problem if their machine was faulty. Would not give me a refund for the inspection, much less any compensation for the other $100+ that I spent without cause. I won't ever be going back. Any customer looking for helpful customer relations/service and accountability for their work should also look elsewhere, IMHO.