Propane is delivered based on a computer program and is not flexible. When I asked for delivery to…read morebe made when requested I was told that was not available. recently when I called on Monday to request a delivery, I was told to expect delivery before Saturday. I actually received the delivery on Wednesday around 5:30am, waking my family and pets. To me delivery in the hours of darkness and before the family is awake is not acceptable and not safe. Limited visibility conditions during darkness can be avoided especially during non emergency and should be avoided. I tried to contact the manager and left a message to return my call but never heard back. I guess they weren't too concerned about customer feedback. I do not recommend this company for residential service.

Finally decided to get a propane heater for my pool this year. Researched nearby providers and…read morefound Patriot. Unfamiliar with the whole set-up I would need I found their contact and staff extremely helpful from the get-go. Site review, placement of tank and needed line all fell into place nicely. I wasn't ready for the safety check right away as the pool/filter was not yet opened and operating. They made the extra effort and came out the day after I opened for the safety check. Early next morning propane delivery and I have a heated pool. Grandkids are happy. Highly recommended office staff, technicians and great service. Thank you Patriot Propane for a smooth undertaking.

when we first bought our home suburban propane was great. for the past 16 years it has been…read moreterrible. will not allow will call service. charge more than anyone else. absolutely no sense of customer service. I finally after pleading with my wife got her to agree to look for another company. I sure hope others get tired of their sh** as well because there is no way this company should still be in operation. fill your tank and then cap it. billed for new gas and then charged me for capping it off. I'm not paying it

Suburban propane hands down got me as a customer! Erica is a PLEASURE to work with! Very very…read morewilling to help in my time of need! When the affordable propane company I was dealing with stiffed me Erica and the Suburban Propane crew saved me and my family! Thank you! This place is a HIGHLY RECOMMEND COMPANY!

terrible customer service, we are a planned delivery customer and they will not cap your rate. They…read morealso do not stick to a set schedule. My propane has ran out of gas on 3 occasion.

Full disclosure when I started with Mason's Propane I was a new home owner and had been late on…read morepaying. I then became a will-call meaning you have to call in at 30% and make a payment prior to delivery. It has been over 2 years now of being a will call customer and on the last 2 occasions they have been late on their deliveries to me. Meaning they went over the quoted time for a delivery. Even though I have seen them in my area they just didn't feel the need to fit me in. I am now out of propane and they don't care. The customer service I have received from not only this incident but the incident prior (in the summer) has shown me that although we are not to be late in payment, they can be late on deliveries. I am very disappointed in this company.

These guys saved me when my wood splitter broke down and when I needed an emergency propane fill. I…read morewill be taking all my small engine work to these folks. Jim has a great crew working for him. From the office, to the drivers this is a great local business with reasonable prices. Dave O.

From the owner: O'Brien's Fuel & Service LLC, along with its staff, has over 50 years' experience in the petroleum…read moreindustry and is now servicing South Central PA and Northern Maryland.

I don't usually write reviews, but after seeing some of the negative ones here, I felt compelled to…read moreshare my experience. I've been doing business with Gene's Propane for years, and I've consistently found them to be honest, straightforward, and incredibly helpful. They always offer the best prices, and their service is prompt; even in situations where I've been in a bind, they've gone out of their way to help me. I've owned my own tank and shopped around for propane for more than 20 years, and no one has matched Gene's in terms of both price and service. That's why I was genuinely surprised to read some of the negative reviews. In my experience, they've been nothing but reliable and professional. If you're looking for fair pricing and dependable service, I strongly recommend Gene's Propane.

I own my own tank . so i purchase what I need when I need it . They have always been prompt ,…read morecourteous and fair . I have used them for several years and never have I been let down even in the coldest part of winter . I pay them promptly and they deliver promptly . You get what you pay for and they deliver. Can't say enough good things about them from the office staff to the driver that delivers my propane . I have worked in the energy field nearly 50 years and they are one of the best companies I have dealt with.

I have dealt with other heating oil deliverers before and Town & Country is by far the best. Their…read morestaff is always friendly and helpful; they arrive when they say they will; their prices always reflect the current economic climate in the best way possible; they are a very trustworthy and classy business. Highly recommended!

I found this company thru Google when I was calling around to check prices in July 2019 to fill my…read moretank for the upcoming winter season. Town & Country had the lowest current price by quite a bit! In addition, the man who answered the phone was very friendly and knowledgeable. He knew immediately pricing, appointment times, delivery policy etc. I found this to not be true of some other companies. For example, upon calling some of the others the person answering the telephone did not have current prices or know their companies policy on minimum delivery amount etc. They had to have someone call me back. Weird and very annoying. Who has time for that. So I appreciated Town & Country's quick and friendly response. I just received my delivery yesterday. The delivery person was quick and left my bill and a small gift of a nice mug and magnet and company info at the door. Very nice touch! Will use this company again in the future I am sure.

Tank at 3%, paid $300 for urgent 24-hour refill. Service not delivered for 5 days with NO REFUND…read more Called customer service every day and given same script every time: "your delivery is confirmed for tomorrow." Day 5, contacted state Attorney General's office and informed Amerigas. Some fuel delivered following day - and tank only partially filled (to 80%). Actively warning other consumers against utilizing Amerigas and considering further measures.

Absolutely horrible company. We have been waiting to have propane delivered for two weeks! We still…read morehave not had the propane delivered after two weeks and now the tank is almost empty, below 5%. Every time we call we are promised that it will be delivered the next day before 8pm. We have made sure someone is home as now a safety test is also required. This is beyond unacceptable and quite frankly dangerous. We are freezing and still no propane. Also the customer service is horrible. Stay away from this company! I gave them one star because I can't post this otherwise. They do not deserve any stars, zero!