I have been working with Peter and Jason over 4 years. They have helped me insure with a renter's…read morepolicy, and multi-vehicle policy. I highly suggest you guys stay away from Peter and Jason and anybody else that works at this location. They had removed a Towing service on my policy without letting me know. I ended up only finding out about this after I was involved in a motorcycle accident. Being a motorcycle rider, there is absolutely no reason why I would have removed that from my policy. So this was done by one of the agents I have also paid for coverage over four months for a vehicle that I no longer own. They are glad to keep taking my money but have absolutely no excuse or explanation as to why they never canceled the policy for that particular vehicle. They will do anything to get you onto bare hook, and once they have it's all fun and games for them

I am very happy to changed with agent Peter Katowicz. I have been in the same company since I…read morebought my car, 2 months ago I changed agents, I feel better and more comfortable. Excellent service. If you want someone who speaks Spanish he has Veronica Pereira. She is the best. Thanks Mr. Peter.

These guys are on their game! Superb Service. Call Dan for all your insurance needs. He reduced my…read morepremiums by half! Thanks Dan and staff for all your hard work

Quite literally....lifesavers! Bianca was personable and fully committed to help me find coverage…read more She was with me every step of the way and explained options in a way that were easy to understand. Outcome? The rates I recived were far below anyone else's and the service was exceptionally quick. This should be your next stop when shopping around for better rates! Hands Down!

Well the fuzzy feeling about this place went away, one minor fender bender and they jacked up my…read morerate $30 a month, that means with my deductible they made their money back in 3 months... whats insurance for again??? I guess it's not State farms fault, its the fact that insurance companies in general get away with this, where is there risk?! Ugh

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: IL-2167823

Brad took a look at my current auto and home insurance to make sure everything looked good. Also…read morehelped me setup a life insurance policy that I have been meaning to set for a while now. Brad was very informative and went over all my options without trying to get me to sign up for something I didnt want. He does excellent work!

If you are looking for an expert that really cares about his clients, Brad is the guy for you. He…read moreis very responsive with honest answers and has gotten me or my husband anything we need within a few hours. We recently purchased a car and with Brad's help on the insurance side of things it went perfectly smooth. Our home recently had a leak and we got water in the basement. Brad came to meet the Farmers adjuster at our home! He is very knowledgeable and I have learned a lot about the coverage available without feeling any pressure to buy anything. I will always trust Brad with my insurance needs! I can't recommend him enough.

I have been insured with AFC Insurance Agency for several years now & I have always had GREAT…read moreservice from them. They are all pleasant to talk with & ALWAYS service my account above my expectation. They ALWAYS explain my coverage's & I feel are truly working to get the best rate I can. They have assisted me with payments & claims. All of which have been done with superior service. Thanks to all of you for doing a great job for me!

was a customer for several years; lazy, non-responsive to inquiries, they are very apathetic about…read morereturning calls whether the owner to the latest hire. my so-called agent - unbelievably rude, insulting, verbally abusive and hangs up after slandering on the phone and talking over like a bad rapper. They do nothing to make sure your insurance is working right except to ignore you're existence; little interest in the customer, frankly they seem one thing - just another hand in your pocket as you try to maintain an insurance policy. Switched to State Farm and will never recommend AFC to my worst enemy.

I had been with my previous insurance agent for over 14 years so it took a lot for us to move our…read morebusiness. I cannot say enough about Ralph Chalker and how he runs his branch with American Family Insurance. I offer these personal observations: - drove to my house to take pictures and make sure I wasn't underinsured - made suggestions to make sure we had full replacement cost should we experience a loss. - worked with underwriters to get us the best rate possible with American Family. - All this was done without feeling any sales pressure to work with him or his company. Overall, I'm not particular about the insurance company I use and there are many good companies out there. What does matter more for us is the agent and how much they service/pay attention to detail. With all that said, I cannot recommend Ralph Chalker and his entire branch to anyone who may be searching for insurance. You will not be disappointed.

Ralph is great! Our rates are lower with him than they've ever been with other companies. We have…read morehome and auto with Ralph and he's always easy to reach when we have questions and he makes it easy to add or remove things from our policy. He's also super quick when we ask for documentation or "proof of insurance" type of situations when we're at the car rental desk in an airport somewhere. Thanks Ralph!

Worst company to deal with and coverage does not cover nearly the cost of replacement appliances…read more Contracted Technicians are subpar. First time I dealt with them was with my water heater having a small gas leak. They first service tech (no tools or truck) came in and after is inspection water heater began leaking water which it was not doing prior. His solution for fixing was tapping with a hammer. Eventually had to replace a part that he had to go out and buy. After being unable to address the and 125 fee nothing was resolved and a new contractor was sent out. New contract I was knowledgeable came in addressed it and had it approved for replacement of entire water heater. Although I had a policy I had to foot the bill for $750 in additional costs (modifications). I watched the guy do the work there were no modifications. Strike 1 Shortly after my washing machine began leaking first tech came out barely spoke any English so I had no idea what he was doing but determined he had to come back another day. He came back and replaced a part which did not solve the issue and also damaged the machine causing more parts to be needed. He left and I never heard from them again. New tech came out he diagnosed the problem HWA decided to replace washing machine. They offered $623 for a high end front load washing that originally cost 1100. After review from claim adjuster no change in offer. Couldn't find any front load dishwasher with same cubic feet within three hundred dollars. Then it takes 2-4 weeks to receive payment. Whole repair process took 2 months followed by weeks to receive payment They are a scam company only providing minimal reimbursement on appliances

I have had my policy for almost 4 years. I have had 2 claims. Both of my claims were handled…read moretimely and professionally. No one ever writes reviews when things go right. There are other home warranty companies and they have bad reviews as well. I guess it is a hit or miss with home warranties. However, so far so good for me. I will keep my policy in place.

Brent Elstom was my agent for many years. I believe he had my interest at heart throughout. He…read moreconsistently reminded me of upcoming renewal deadlines and immediately returned calls and emails. I would not hesitate to use his service.

From the owner: Unique insurance needs are our forte. Business, HNWI, Home/Auto/Life, HNWI, Employee Benefits,…read moreNonprofits, Medical & Health, Workers Compensation. Serving Chicagoland since 1921. Family-owned and operated.

Josh and Tommy are great! I was with another company for my insurance and was paying WAY to much…read morefor a policy for my daughter and I. I called Tommy and he was able to set me up with a car insurance policy and a life insurance policy and saved me over $300 a month. They are completely professional and alway available anytime I call. Thanks Tommy and Josh!

I have used 5 different insurance companies. From national brands like Geico, Farmers, and…read moreEsurance, I have also used some local insurances. So far, I really like State Farm Bartlett. They are friendly and responsive. The pricing is very fair and they have a lot of different products that I have found very helpful. Josh and his team are first class, down to earth and personable yet professional and able to get me what I need. Highly recommended agent if you're in or near Bartlett!