I recently bought an old house and during reno, discovered I had Chimney Swifts. I called Complete…read moreAnimal Control because my Ace Exterminating guy recommended them. They came out and explained how they could solve the problem. It was a process and it would take 2-3 visits. During one of the service calls, because of a mistake or oversight, a significant mess was made in the basement in which I had just built white shelving, laundry area structures and a concrete folding table. They were working on the roof, so they probably weren't aware of the mess in the basement. I called the office to alert them to the mess. They sent someone out to assess the situation and he determined, yes, they were at fault and this was on them. After he consulted with the manager, I was told that they would take care of the clean up, but they didn't want to attempt it themselves for fear of making it worse. (soot). So the manager calls around to find a restoration specialist to do the cleanup. They contracted Service Masters who did an excellent job of putting things back in order. But that came out of the pocket of Complete Animal Control, so I'm positive they lost money on the job at my house. Colin - the manager - called me several times throughout the process to let me know the actions they were taking to fix their mistake. He went above and beyond to make sure I was happy and satisfied. The actual work getting rid of the Chimney Swifts was great, just this one hiccup that could have been a customer service nightmare for me. But I cannot say how much they went above and beyond to make sure I was happy with the outcome. Look, stuff happens. People make mistakes. But, this company owned up to it and made sure they fixed it. I haven't experienced customer service this excellent in years. It was very refreshing. I will definitely call them again if I need their services. I HIGHLY recommend Complete Animal Control. They do great work, and they will make sure you are happy. Please give them a call when you need help with critters!

Complete animal removal is nothing less than a scam that drags in foolish people (like I was) for…read moreemployment and takes advantage of their poor customers. You want to know an average day at this company? You MUST be at your first job by 800. Now they will tell you that your first job will not be outsode of thirty minutes from you and nor will your last job. That is an outright lie. They will send you 2 hrs away anytime they please. Expecting you to get up at 500 to get there by 800. And guess what buddy. You don't get paid for that drive time! Also, you want to know where the bait is supplied for the critters you are supposed to trap? The company provides it? Hahahahaha no you simple smooth brain. YOU GET TO BUT THE BAIT FOR THEM!!!! That's right. You. The employee. Buys the bait for your employer. There were tons of days that i had to literally give up my lunch to buy bait for these scammers. And I hope that you love heights, working on roofs in the rain, and zero saftey equipment. They never supplied us with saftey harnesses and when I bought one for myself they told me I couldn't use it because if I fell "the line could catch a shingle and damage the roof when it caught me." They actually got kicked out of the state of Florida for unsafe business practices. FLORIDA. Now, let's move into how they treat their customers. They love not actually catching and animals. You see they get paid a lot more if they don't. Soooooo, you got a racoon peeing in your attic. How about we sell you some bs and halfa** a trapping attempt to really bleed you dry. I once actually got chewed out because I CAUGHT an animal!!!!!!!! Poor lady had her crawl spaced destroyed because they wanted to keep billing her for trapping sessions until I got there. The turnover rate is insane. 99% turnover. And believe me only the good ones leave. Your Sr people will throw you under the bus every chance they get to save their own hide when they screwed up. Twice I almost fell off a roof due to no harness. Only caught myself by driving my knife into the roof before I went over the edge. Once I did. Landed on the second roof and grabbed onto the ridge before I fell the last 20' onto concrete. Then I Gave my two weeks notice and they fired me. No severance no nothing. Overhaul please please please don't not work for them. They are like a bad relationship and will manipulate you and make you think you were wrong. They are an evil company and will use you for their own greed. I should have sued them. I regret not suing them evey time I see one if those awful trucks

Matthew did a great job. Very nice guy and knew what he was doing. I originally told him that I had…read morea deceased squirrel in the yard (wasn't sure b/c I didn't want to get near it) and turned out to be a young skunk. I'm glad that the service was completed quickly and efficiently. He costs much less than most companies doing this type of work and honestly, most weren't willing to come out in a decent time frame. This guy was close by and was here within 45 minutes. My brother has used him as well and had nothing but good things to say.

Please no hate because I literally freaking out. So... I'm…read morea big chicken when it comes to birds but I also don't EVER want to see one get hurt. Tonight I went in my garage and a bird was in there. My garage door WONT open but I have a back door. When I called and talked to Matthew, he said try turning off light in garage and leaving light on outside back door and wait a few minutes. He said then he should get out and if not call back. Let me tell you , I called almost 20 places and no one answered the phone. Thank you so much Matthew!

Very knowledgeable about the this species. Identified my hornets immediately and removed them…read morequickly. Charge was only 200$. Would absolutely hire again for any future needs

I called to inquire about pest control services. It was apparent that an AI bot "answered" my…read morecall. After a few questions, the AI bot did not understand what I wanted so I asked to speak to a live person. As soon as I did that, I was hung up on. I would have waited on hold or left a message if those options had been available. Regardless of how "busy" this company is, their use of an AI bot lost my business. Erik N. Louisville, KY

While this business was not cheap, I was very confident that it would be done properly. I have been…read morebasically putting a Band-Aid on repairs here with squirrels and raccoons getting in every year through a different location. The attic was a complete disaster with animal poop all over and insulation ripped up and torn all over. Additionally in the basement rats had gotten in. They knew the place to come during the winter to stay warm. I'm confident with the year guarantee that this will not happen again.

Excellent service provided by Wesley and his crew. They provided a fix to my problem with ease…read more Highly recommend them.

Extremely professional, experienced, honest and helpful. They called us back in 3 mins on a…read moreSaturday night at 10pm when we called pretty desperate after we heard animals stuck in our crawl space / attic. They were able to come that same night, even though we live pretty far away. They have all the equipment to humanely trap wildlife and tall ladders to reach everything. After they caught the squirrels in the traps they set, they put a temporary patch on the side of our house to prevent more squirrels from getting in until we could get a roofer to permanently close the hole. That was a huge help! This is the 3rd wildlife control person I have had to hire in the last 5 years and I will only call them in the future because they really know what they are doing and are easy to work with.

From the owner: Family owend and operated we specialize in removing any nuisance wildlife from mice to Coyotes,…read moreand we can also remove bats from your home or place of business. we will treat you like family and respect your home and property. Open 24 hours 7 days a week. licensed and insured . Quick response time

I recently used their services to inspect the attic of a home I was planning to purchase. I was so…read moreglad that I did, because the sellers were saying one thing, but the original home inspection turned up some iffy results, so I called this company to inspect and offer a plan to fix whatever was found. Long story short, I ended up not buying the house and its attic full of raccoon excrement, but I was really pleased with the thorough and professional manner with which the matter was treated by this company. The remediation plan they came up with to remove the raccoons and repair/replace damaged areas was excellent. I would definitely recommend working with this company if you are ever in the unfortunate situation of having uninvited critters in your home.

From the owner: A All Animal Control is locally owned Nuisance Wildlife Control Company. We started in 1995 as…read moresingle operated and over the last 20 years we have expanded to service locations throughout Kentucky.

Predator Specialties!…read more Had a new Mama skunk come visit and she brought Seven babies with her! Argh ! But Michael knew just what to do and they now reside somewhere that is NOT near my back patio. Here in photo, I call it Babies on Parade! Predator Specialties are a first-rate Class operation. Honest, Dependable and fantastic sense of humor. A pleasure to work with. I highly recommend him to everyone . Keep his name close for all your unwanted wildlife. Michael with Predator Specialties! Great Help!

From the owner: Specializing in wildlife removal and exclusion. Comprehensive predator management programs…read moreavailable. 24hr emergency services available.

Quick turnaround, professional and informative staff, and the best price of any company I talked to…read moreby a pretty healthy amount. Will be my first choice when I need any sort of pest control treatment in the future.