I've never met a more wonderful staff than the one in Music and Arts in Plano. Heather, Carla and…read moreJeremy went above and beyond the call of duty when they helped me out with a very tricky clearance item on an email I received from M&A. They did everything they can for me to get the deal and now I'm eagerly waiting for my new Fender 12 string acoustic electric guitar! Thanks to Heather, Jeremy and Carla for all their help and patience with me! Y'all are truly a terrific team!!! Corporate, please give them a raise!!!

Amazing customer service! Jeremy gave us the royal treatment. He was very knowledgeable about…read moreelectric guitars and helped us pick out the best one for us. He also replaced the strings, showed us how sounds of the guitars and amps we were considering compared and gave us a box to wrap the gift.

I visited Texas Music Lab looking for a guitar that wasn't in stock at another larger local shop…read more Sadly they didn't have it either, but the tech (luthier?) I spoke with was able to refer me to another area store that did have it. I thought it was really cool he did that. Good vibes in this place. I inquired about lessons and the pricing seemed reasonable. I might give it a try. Also, there was a store dog.

Best musical staff in Texas! We love this place. Everyone is…read moreso fun and helpful! The jam sessions are a blast!

I have been renting my son's band instrument for 27 months on the rent-to-own. I called them to…read morepurchase the instrument, and they have been bought out, and my rent-to-own plan is no longer valid. I have paid $1500 for the instrument over this course of time... Now I have to buy the instrument from scratch. I feel taken advantage of.

So, I decided to learn how to play the cello and rather than purchase an instrument out right I…read moredecided to rent-to-own. Based on the price and student quality of the instrument, Williamson offers the best price. Currently, I am renting an adult sized, student-grade cello. This comes with case, bow and complete maintenance. If at any time I wish to upgrade to a professional-grade cello I can do so without penalty. The staff is very helpful and I found them to be great aid in guiding me towards a beginner instrument. I look forward to seeing how my relationship with them will grow over the course of learning my instrument. NOTE: They are located in a outdoor shopping center off of Plano Parkway on the westbound side of 75. Their sign is large, but if you're headed west on Plano Parkway, turn left into the shopping center and they are on the upfront corner.

Came here with my nephew, Joshua, for a guitar replacement as he has outgrown the one he currently…read moreowns. I must say how impressed I was with Zach who gave my nephew and me an educational lesson on everything you want to know about guitars. It was lovely, and he was very helpful as my nephew soaked in as much as he could. The nice thing is they do not try to upsell their equipment. I was actually the one who attempted to get my nephew, Josh, to purchase a higher-end guitar. But Joshua had an idea of what he wanted and how or when he'll be picking up his new guitar while away for college. Thank you, Zach... you were instrumental in the decision-making process for Joshua. We will definitely return for an upgrade one day and/or for future lessons. Also, thank you Eli... you were informative as well. Great folks at Frisco Music Center

Dropped in for a quick visit to see if they had any hidden gems. Music store was nice and…read moreselection was great. The folks at Frisco Music center were very welcoming and knowledgeable. I had a great conversation about gear and things. It looks like someone was dropping off equipment for a service so service looks to be an option. All in all, great music store that carries most things. Highly recommend

I was pleasantly surprised by the high degree of excellence shown by this violin shop…read moreI came to their shop to purchase a set of violin strings for my 150 year-old instrument as they were looking over my violin in great detail they discovered there was a small crack in the center of the top piece which had gone unnoticed by many others including myself we discussed the process of how a repair might work and there was no getting around that the top would have to be removed I picked up the violin a week later and it sounds better than ever thank you thank you thank you to these guys

Yelp 100 2026 #9…read more Cadenza offers violins for renting and repair. I called to inquire about a rental and the staff were kind and answered any questions I had. I later completed the online rental form and was called shortly after to pick it up because it was ready. I have enjoyed my rental thus far.

Want to thank Logan for a great experience last weekend when I picked up a new guitar. This man is…read morea great asset to the brand and most certainly deserves a raise. Thank you, Logan!

Dropped off intact brand new instrument for tuning, got it back with the tuning hole damaged, paint…read morechipped. Resolved a few days later after much back and forth.

Prior to Christmas, there was a special for a gift card that was four lessons for $100. I called to…read moreinquire about when teachers for guitar and piano were and if they were there the same day so I could schedule lessons for my son and I the same day. They say, oh yes, that's not a problem. I also asked if we couldn't get to the Frisco location, could we move the lessons to Lewisville. They said yes. You cannot break the gift card lessons for different teachers though. I decided to buy the cards since my son was interested. I called to order the gift cards and they said I had to come in. I ignored this red flag and went to the store even though I live an hour away. After I knew our schedules after Christmas, I called to set up our lessons together. I thought this would be easy but it was anything but. I asked if we could book out certain dates and they were adamant that you had to have the same time each week. I said that was impossible for us for many reasons. I asked to book out the four lessons, which supposedly they did, however, then they said, we give a free lesson and then after that you will have those time slots available. Long story short, I went to my "free" lesson on a different day than my son because there were no times together. Then I went to schedule my lessons and the times were not available. Before I move on, I also have to note that when booking these lessons, they require a credit card. I asked why they needed a credit card since I have a gift card and we weren't planning on continuing lessons. They said it was the only way they could schedule the lessons. I left the store and got a text from my credit card company saying that they charged me $95. I immediately called and they said, oh we are so sorry, you should expect a refund next week. I went in for a lesson for my son and asked for them to refund me and they said it should be in the account soon. After 4, 5, 6, and 7 days I checked my credit card and there was no refund. Then I called again and they said that I had to come in to get this refund. I began classes and the teacher asked where my book was. I was never told that I had to buy a book. This is a minor detail but after all of the above, I was already frustrated. Then we had to deal with my son's lessons. I called and asked when the teacher was available. I said great, let's sign my son up. My son had the gift card and credit card at home so I asked him to call to get it set up. My son calls and the associate said that he couldn't set him up over the phone and he needed to come in. I was beyond livid at this point. I call them back and unfortunately had to be a major Karen. He asked why my son was asking to do two sessions at one time. I said that it really wasn't his business but I said that we live far so if we could do two sessions at a time, it would help. I then said that my son would call back and that I would like him to be able to schedule his appointments. I had tried for weeks to get us appointments together but their guitar teacher was only available on Saturdays, which my son was not available for now. I asked them to move me to Lewisville where they had more times and after a day, I got the OK that we could go to Lewisville. I am not sure if this has only happened to me but I can't tell you how much time and effort I spent to get these lessons and deal with this office. I work and have a million things I handle daily and this was anything but easy. Something fun turned into a pain in my *ss with all of the dumb rules. I know the associates are just doing as they are trained so it's not their fault. But I am not sure why they put so many barriers on this hobby. I have used them in the past to rent an instrument and they were fine. But this was a horrible experience and I would never, ever recommend them to anyone. I ended up cancelling my last two lessons and ate the cost because I just don't ever want to walk into that store again.

Absolutely deplorable service. I went in here early August 15 and paid $56 for my daughter to have…read more2 classes. I specifically mentioned it was for 2. Fast forward to today, 9/15 (havent not attended any classes after the 2) i get charged $125 and they said i sign up for monthly subscription. I did not do that. I was told it was up to me to call and cancel. I got charged today. Why would you charge me today, same day i called you to tell ypu mu daughter never attended any of your services. The person i spoke to was nonchallant and completely didnt care. I expect a refund. I did not use your service. I recommend people be careful before signing up. This is appalling and a bait and switch. This is not how business should be conducted.

I used their service to tune my Vose & Sons baby grand piano. They were super reasonably priced and…read moreso friendly. I'm very pleased with the service they provided for me.

I wanted a piano for my Wife for Christmas..I looked at the reviews here and I was not…read moredisappointed. Mr.Hale treated us like family and gave me and my older son a tour of this awesome piano store. Very impressed, I felt I was in a tour in Padova and the art pieces were these beautiful pianos. BEAUTIFUL PLACE, GOOD PEOPLE ABSOLUTE SERVICE!!! **who knew my youngest one can play piano