Convenient that you can check in and fill out paperwork online. However waiting 2 hours with an…read moreappointment is insane. Waited an hour for initial seen and then waited another hour to receive a simple test result.

"Friendly and fast service on a Sunday night. The office was clean, and the staff was knowledgeable…read moreand efficient. The NPC who helped me was excellent--clearly very experienced. She not only asked all the right questions but also explained everything in a way that was easy to understand. Great experience overall!"

I take my 96 yr. old mother to see Dr. Bush since we changed Dr. at this clinic I am very happy…read morewith the amount of time to make an appt and see the Dr. He also responds well when called. Rosa is also wonderful! thanks for the prompt and professional service.

I've been trying to get a reimbursement for 8 months. They use all kinds of excuses: They can't…read morefind it, I need to send in more paperwork, they will check on it and never get back to me, I need to call a different number or department. And when they can't answer the question, they put me back to start the call all over. I ask for a supervisor and they say they can handle the call. I spend another half hour with them trying to figure it out and telling me the same things: They can't find it, etc. I'm supposed to answer a survey -- but I've waited on the line and I never get the survey. (I think the surveys are dumb anyway - because if it is a bad experience the customer rep makes it so you can't get to the survey!!)

Goodyear location ALLOWS for online appointments but when you show up for your CONFIRMED…read moreAPPOINTMENT the location is closed until further notice...and the kicker...all the other NEXTCARE locations can not accommodate your confirmed appointment. Unbelievable!!

I came to Urgent Care because of a cough a few weeks ago and was told I had laryngitis and to drink…read morewater, come back if it gets worse. I came back because it got worse. I was questioned about why I was coming back to Urgent Care and not making an appointment with my doctor. This was after I waited in the waiting room for almost 40 minutes past my appointment time, then sat in the exam room waiting for another 20 minutes. I wasn't seen by a physician for over an hour. When I finally was seen, I couldn't get anything for my cough even though I explained that OTC meds aren't helping. This is a little ridiculous, especially when I made an appointment so I wouldn't have to sit around and wait.

Young female receptionist was rude; I asked if it was too late to be taken care of and she said "I…read morewouldn't be talking to you right now if it was too late". She then proceeded to blast TikToks heard audibly from the lobby. There was only 1 patient and they still took their sweet time only to refer us to Abrazo.

I guess you have to plan your emergency around their closing hours or they turn you away…read more Went here for a wound on my leg, I am diabetic so it is critical to be seen. They close at 5:00 and I got their at 4:20 and was told they had no time slots for me available, only 2 other people in the facility. The moral of the story for this place is to plan your emergency around their hours and they will be happy to see you so they can leave promptly at 5:00pm. Welcome to the new health care system.

The office staff is less than competent and apparently the office manager isn't really concerned…read moreabout that. I was seen by a PA who I felt did a good job, but there were problems with paperwork and follow-up with me and with SimonMed. The end result was I had broken bones in my hand for a week that didn't get proper treatment because the office staff didn't follow up. One interaction I had with a staffer was so sub-par that I asked for the name of a supervisor to contact. My thought was no just about my complaints, but rather that if someone with a serious condition got the same level of (sub par) treatment as I did, there might be serious consequences. They need to up their level of service. The email I sent the manager has gone unanswered. That speaks volumes.

I scheduled an appointment online for an ankle injury and when I got to the facility (Saturday,…read more12/20 at 1:10pm for a 1:24 appointment time - in case someone cares about how their staff treats people) the rude man at the front desk abruptly asked me if I was going to be needing X-rays. I said, 'likely so'. He quickly responded, 'we don't have a tech here on weekends, so...' I asked him why the website or scheduling system didn't mention that and he shrugged his shoulders and responded, 'I'll cancel your appointment.' I will NEVER come back to this location! SO RUDE!

My wife and I joined Daisy Family Health just over a year ago when we had just moved to Phoenix…read morefrom Las Vegas. We did not have health insurance and the membership plan that Daisy offered allowed us to receive amazing healthcare at an affordable price. Angie Davis is the best primary care provider that we ever had. She is very professional and caring. Angie and Husband Jonny are so friendly and down to earth and they genuinely care about their patients. We highly recommend this Primary Care Practice to anyone who is looking for an amazing place to call home!

I needed a doc today. It was my first time meeting with Angela and man am I glad I chose her as my…read moreNP. I felt better just speaking with her. She took the time to listen to my concerns without judgement or impatience. She was so kind with me. Even though I live far, I will definitely see her again for my medical needs. Thank you, again, for your time today. I so greatly appreciate you.

The signs state all over the place that they accept walk ins. The only problem with that is they…read morehave you sign in to the kiosk and then it forces you to schedule an appointment on the kiosk. I walked in at 0840, they open at 0830, not a single soul in sight except one patient in progress and the kiosk is telling me that I have to wait until 3pm?! Ive tried multiple times trying to check in and its basically telling me without telling me that they do not accept walk ins. The people here might be great, but their system is garbage

I scheduled online for an exam, confirmed and did all the paper work- got there and WAITED 30 mins…read moreto be seen. Come to find out no one was there to see any patients, what is the point of scheduling online and wasting everyone's time. Horrible experience, I'm never coming back.

My experience with this office has been nothing but unprofessional and disorganized. My boyfriend…read morecalled to schedule an initial appointment and was never told he needed to fast for the labs they planned to run. When we arrived, they charged us for an office visit just to take his vitals....nothing else could be done because he wasn't fasting. We had to reschedule and pay for a second visit, something that could have been completely avoided if the receptionist had given basic instructions during scheduling. When his bloodwork results came in, nobody contacted us. We had to call the office ourselves only to be told his vitamin D was low and that a prescription would be sent to his pharmacy. Weeks went by and the pharmacy had no record of anything being called in--in fact, he didn't even have an account there because the office never sent the prescription in the first place. When I reached out to the doctor, she told us to "just buy it over the counter because most insurances don't cover it." Insurance was never the issue!!! We simply wanted the prescription that THEY told us they were sending. When I asked what dosage is needed to take and what exactly to buy OTC, I received no response at all. This office lacks communication, organization, and basic patient care. Save yourself the frustration and go somewhere that actually values your time, money, and health.

This was my first time visiting this office for my annual checkup, and I have to say the doctor was…read moreabsolutely amazing--kind, thorough, and made me feel very comfortable. I'll definitely be coming back because of the doctor's care. That said, my experience with the medical assistant was very disappointing. They removed my EKG stickers abruptly without giving me any warning, which was quite painful. At one point, the exam room door was left open while I was undressed, which made me feel very exposed in front of other staff. During the blood draw, my arm was rested on the footrest of the exam bed, which did not feel sanitary at all. I think this office could benefit from better training for their medical assistants on professionalism, patient comfort, and privacy. I'll return because I really trust the doctor, but I'll definitely be requesting a different medical assistant next time.

The doctors are great as well as the care. The issue is the Front Office Lady. Please watch your…read morebills and ask to see it before paying. Turns out we've been paying for No Show Appts, even though we called days in advance to cancel. Also, she gives you paperwork to fill out "it's a survey on depression" and tells you that your insurance requires it, however, I called my insurance and they know nothing about it. Also, if you call in for an appt because your sick she tells you that you MUST stay in your car upon arrival, call and they will come get you. This lady will without a doubt create issues for Dr. Scherer going forward as your first point of contact is the front office, whether on the phone or in person. However, if you can get passed all this, than 100% you are in the best care possible. The medical team is awesome!

Dr. Scherer is a very good doctor. He is kind patient and very knowledgeable. He listens to my…read moreconcerns no matter how long it takes and never makes me feel rushed. He changed the diabetic med I was taking from a tier 3 to a generic. This new pill not only saves me a lot of money, my diabetic sugar levels have come down considerably. I found his staff to be extremely helpful and considerate. His receptionist handles check-in, appointments and referrals. She is very pleasant and efficient. I just don't understand the 1 and 2 star reviews.

Revive Spa JW Marriott Phoenix Desert Ridge…read more Exceptional and Personal treatment from All Levels of service at the Revive Spa and Salon kicking off a very Special Birthday for our Mom & Grandma! Special Thanks to Angela, Sal, Tanya, Larisa, and Flor!

Rebecca gave an amazing massage! I felt like her brain was processing every move she did with…read moreintention to help with certain muscles and lymph- it was so unique and I was very appreciative of her expertise! Overall the spa could use some Upgrades and little additions. It's an older spa and you can tell. But for example some cucumber washcloths on ice, the jacuzzi was TOO hot to even enjoy, the shower water took way too long to get warm and just overall it wasn't a 'wow' experience, but just really nice. Maria was an amazing attendant for the spa and she was always checking in and so helpful as well! She was a joy. The check in process was great and the communication was very clear. This place just needs some renovations or upgrades soon.