11/10 service and pricing! was able to get me in the day I needed him and fixed my issue. Very…read moreexperienced and can help with simple to complex issues due to residential contracting experience. highly recommend.

Jay does a great job he replaced 2 fence posts, hung an outdoor roller shade on our patio, and…read morereplaced some of our patio lights. He will also provide a no cost estimate and was able to get the work scheduled within the next week. I plan on using him in the future for any odd jobs.

Universal Electric was called to my home for what appeared to be a breaker issue. By the time their…read moretwo technicians arrived, the issue had already resolved itself. I asked them to investigate further in case the problem returned, but they declined, saying "there's nothing we can do." They never entered the home, never inspected anything, and only briefly stepped out of their van into my driveway to talk to me before leaving. At no point during the scheduling call was I told there would be a service fee. When the techs arrived, they made no mention of a charge, nor did they provide any kind of invoice or paperwork before leaving. I later received three bills by mail, each demanding $130, with no explanation of what the charge was for -- just a warning that failure to pay would result in the account being sent to collections. I did not believe the charge was warranted and disputed it in writing via certified mail with return receipt, which Universal Electric received and signed for. They never responded. No follow-up, no phone call, no documentation -- just silence. Eventually, they turned the matter over to a collection agency. It's frustrating to be billed for a visit where no service was performed, no agreement was made, and no information was shared upfront about potential charges. Based on this experience, I would not recommend Universal Electric.

Rick from universal asked me to provide dates and times that he could do an in person consultation…read more I provided 5 days and times that worked for my family. Rick picked one from that list asked for my phone number and address. After that communication, 3days passed and he no called no showed for our appointment. This lack of communication is all I am able to review. As a client, communication is one of the most important aspects I look for in a contractor because my time is valuable.

They did a great job ins my EV outlet. They arrived on time did quality work and cleaned up when…read morethey finished.

For as long as I live in Omaha, I will use Artisan Electric. I was blown away by Mark's…read moreprofessionalism, knowledge, and eagerness to help. I called Artisan to fix some issues I was having with my kitchen lights, which Mark fixed promptly, and while he was here, I thought of several other things I wanted fixed throughout the house. Mark went through the house room by room, gave me his recommendations and estimates (far more affordable than expected), and made plans to get the work done. I couldn't be happier with the service that was provided. If you need any electrical work done, I highly recommend you go with Artisan. They are the gold standard.