This company has the worst customer service of any business I have ever dealt with. Their website…read moreshows all sizes of a product are available, that you can add them to your cart, and then allows you to purchase them. Days later they say your sizes are out of stock. You call them and they have other sizes available, but their website still says ALL sizes are available! They suggest you go on line and make a new order. You are still confused as to what sizes are available. They still want to charge you more shipping to order the new sizes and will not apply promos you used in the original order. Then they want you to find new promos yourself online and call them again to apply the promos and match them to sizes available, even though it says all sizes are available. You can waste hours with these people. Again, worst customer service I've ever dealt with.

Today me and my beloved wanted to get some clothes for our little man,so we went to cookies,because…read moremy wife had a credit of an item that was returned and wanted to use it before we lost it, but when we got there, I did not think, that asking a question would be a mind bender, all we wanted was some white socks and it was like asking a jackass to sit on your foot, they where very unhelpful and when you wanted to get an item from the wall, you had to go through the jungle of fixtures and the racks were so close together that the most skinny person could not go through. Avoid this cookies with all cost they are bad for your health. Now the only thing I can say they have good they can move the line to get you out of there .

So on Wednesday September 26th, I had an entirely rude…read moreencounter with the store manager there. I attempted to purchase two of the same toy item, but noticed that the prices were different. One price was 27.99 and the other one was 29.99. All I asked was if the price of THE TWO SAME TOY just be 27.99 and she said no with an attitude saying it's going to be the price shown on toys even though the toys were exactly the same. I decided not to purchase due to her ongoing lack of customer service (not the first time I notice she was rude to her customers). The store manager immediately grabbed the toys from the counter not caring that she never compromise with customers. I will NEVER purchase from there and I will tell my friends and sister that lived in the area not to purchase from Kidstown again because the manager never hear her customers out. I'm glad I didn't purchase the toys anyways because on Target it was 18.99 for the same toy from Kidstown. I will report this matter to corporate as well.

Absolutely, the worse customer service ever. Store manager Fatima showed bad behavior by being…read morerude, impatient and very pushy. A simple in exchange of clothing became in uncomfortable, embarrassing moment at the register in view of customers and employees. Not being able to respond to my question on the breakdown of my transaction ignited Mrs Fatima as a result my night mare! The worst experience. I tried to report to higher up and all i got was the run around.

I truly don't understand the negative reviews for this location. The staff is always nice and…read morehelpful. It's a huge location. Everything is always organized by sections. What more can you ask for? Sketchy? That's for the non New Yorkers who are scaredy-cats!

It is open weekdays until 6pm. not 7pm. There is parking I think in a back lot that looks very…read moresketchy. you can see this building from the tremont metro north platform. Big 3 floor red brick building before the big green and white self storage place.

Another 50minutes of waiting and still did not have the product ready…read more Terrible service.

Worst PHARMACY IN THE BRONX! They completely neglect the drive through and get everything wrong…read moreALWAYS!

Hansel from Sleepy's at parkchester gave me great service. During the course of the years I've come…read moreto sleepy's for 3 separate beds. Most recently like all the other experiences, I was helped and treated like a valued customer. I didn't feel cheated. I was treated. Thank you sleepy's.

My husband and I recently purchased a mattress from this location. The sales associate Gus gave us…read morewell-balanced customer service. He wasn't like associates from other establishments who would hang around uncomfortably until you purchase something. Instead Gus greeted us warmly and told us to look around a get a feel of what we liked. When we had questions he was by our side and his explanations of the benefits of different mattresses helped us pick the right one for our needs. Gus was honest about products and was able to help us find an affordable great quality mattress. He also honored online promotions that weren't advertised in-store which saved us a good deal of money. GREAT SALESMAN, GREAT SELECTION OF MATTRESSES! If you're in the area and need a new mattress, we recommend stopping by this location and looking for Gus.

The service here sucks. The girls are busy socializing instead of servicing customers. Using foul…read morelanguage and discussing personal business while customers wait to be served. I only come to pick up and still it's an unpleasant experience. I think I'll pay for shipping from now on.

The movers were prompt, efficient and understanding. I really appreciated the effort and the…read moreattention to detail. Their experience showed and I will definitely be using their services again.

Rati and Giorgi at Dumbo Moving & Storage are the real deal. Detail-obsessed, easy to reach, zero…read morehassle start to finish. Every piece got wrapped like it mattered and they broke down my bed frame and rebuilt it in the new place without me lifting a finger. Everything arrived in perfect shape. These guys are the best across the board, and genuinely fun to talk to on top of it. If you're moving in NYC, book them.

I paid $4,500 for five nights and six days of in-home sleep coaching for my nine-month-old…read moredaughter. What was promised and what was delivered were two very different things. Before hiring, I was explicitly told this method would involve significantly less distress than conventional approaches, that bedtime would take 20 to 45 minutes, and that I could finally exhale. Instead, my daughter cried so intensely each night that she woke the following morning with red, puffy eyes. Each night ended with me nursing or my husband rocking her to sleep -- exactly what we were doing before we paid $4,500 for help. I raised my concerns after Night 1 and again after Night 2. Meg defended her approach and validated our feelings, but nothing changed. The method continued despite it clearly not working for our daughter. If you are considering this service because of the "no crying" and "co-regulating" promise, please read carefully: what that promise means in practice is that the adult in the room is responsive. It does not mean your baby will not cry -- and cry intensely. When I raised my concerns, the framing shifted. I was told that crying is biologically normal, that it is a baby's only way of communicating, that my daughter has a "big voice," and that we needed to let her cry to "close the loop." There were always new theories to explain what was happening. If I had understood that significant, prolonged crying was part of the process, I would never have hired this service. That is the exact opposite of what was sold to me. Additionally, Meg learned mid-stay that she was facing a personal hardship at home. I offered to let her leave to tend to it, but she said it was handled and wanted to stay. She spent most of Day 3 in her room on the phone and was largely unavailable to us and our daughter -- despite having committed to taking the lead on observing our daughter's cues, guiding her daily rhythm, and coaching us throughout each day of the visit. We ended the engagement after three nights. We requested a partial refund by email. More than two weeks later, I have not received a response. However, Meg did message me on WhatsApp with a presentation titled "Why Meg's Method is a Deeply Responsive Approach" with the note "Inspired by our time together." I would not recommend hiring Meg.

I can't recommend Miss Megan enough. To say she changed our lives would not be an exaggeration…read more My wife originally reached out to Miss Megan when our daughter was about six months old. We had just transitioned her from a bassinet to a crib, and it completely disrupted everyone's sleep -- ours and our daughter's. We were exhausted, sleep-deprived, and desperate for help, but we were also very clear that we did not want to put our daughter through a cry-it-out approach. Miss Megan stepped in and, almost like magic, within just two nights our daughter was sleeping through the entire night. I remember thinking she was a miracle worker -- she truly changed our lives overnight. It was a complete game changer for our family. Beyond the results, Miss Megan was incredibly patient and calm. She took the time to walk us through her method step by step, making the process feel manageable and supportive rather than stressful. Later on, she also helped us with our younger son remotely, and once again she went the extra mile for as long as it took to ensure we felt confident and supported. I wholeheartedly recommend Miss Megan to any parent who is struggling with sleep and wants a compassionate, effective approach. She is worth every bit of it.