Took a small road trip to visit this place because my wife loves watching the YouTube videos and we are in the market for a new stroller. Location: busy road and a bit challenging to find, but there was ample parking. This store is located in a small strip mall with a few other design type businesses. Product/displays: lots! They have a ton of cribs and dressers with all the accessories. The biggest thing is all the higher end strollers they have available with the accessories. I liked the all terrain display you can test out their products. Customer service: these guys know their stuff! The two guys in the stroller area answered all of our questions with no pressure to buy. Overall we will purchase their site and tell our friends/family. read more

Our overall experience started off well in store. The woman who helped us was extremely thorough and insured that any and all questions we had or answered. We really appreciated her expertise and being able to test out/see products in person. We received our strollers in a timely fashion in accordance with the estimated time we were given. Now here's where things start to go downhill. We also ordered a crib and mattress in store on the same day. We were given up to six weeks for delivery. Since we still had four weeks before the baby was due, this was no issue. My baby is now almost 3 months old and we still have not received our mattress or crib. The only communication we get is when we ourselves reach out to the store and the answers they give us are unsatisfactory - Essentially, they can't tell us why the delay is More than what they estimated and they can't tell us when it will be delivered or where our products are. Extremely saddening as we had such a great start to our experience. Buyers beware!! Update - my husband called again today. And it gets worse... He called today and the customer service rep of this company literally YELLED AT HIM! They don't seem to care/have empathy for new parents AND PAYING CUSTOMERS. WOW!! Will never support this awful service again! read more

The selection and the store itself at this location is the only reason I can say it gets 2 stars. The selection of strollers was amazing! But everything was a bit pricey. But that's to be expected at a specialty store. The experience inside of the store was rough at best. The customer service was aggressive to say the least. I went in with my daughter and fiancée. We were first greeted rather unhappily by a man who was standing in the center of the store as we were browsing the cribs. We let him know we were just looking around. After browsing for a few minutes he approached us again and we had to let him know the same thing. I don't like how he was being pushy. Afterwards we looked at the strollers, the main reason we went to this particular location. We eventually got approached by a woman who started showing us the Nuna branded travel systems. Perfect. But this is where the trip took a bit of a turn. My fiancée and I are currently trying to have more children but she is not currently pregnant. But since we are actively trying we wanted to be prepared for prices and the eventuality of needing a new stroller since our daughter has outgrown a stroller almost a decade ago. The sales woman kept pushing and asking about the due date even after we said she is not currently pregnant. When she eventually figured it out the tone completely shifted and then she was no longer interested in helping. That was incredibly unprofessional behavior from her. I understand it might not be expected that my fiancee isn't currently carrying the baby at this exact moment. But that doesn't mean we can't try to prepare for that eventuality. Step it up. read more

I highly recommend Bambi Baby in Paramus. I went in knowing absolutely nothing about car seats, strollers, and all the other baby gear, and the sales associate, Fina, was an absolute lifesaver! She was so patient and took the time to explain everything to my husband, my dad, and me. We left with all our questions answered and feeling completely confident in starting our registry. Thank you for the incredible service! read more

Amazing place for your baby needs! My husband and I were on a massive search for a Doona, with only a few weeks until we meet our second baby. We wanted to be able to test it out before online purchasing. I called multiple stores and everything had been sold out. Bambi Baby had one doona left and put it on hold for us. We arrived to what we deemed "heaven", a huge showroom filled with cribs, recliners, high chairs, strollers you name it. It was immaculately clean and they immediately brought out the Doona. We got to look and test out their sample Doona on the floor and loved it. My husband even asked if we were making a smart choice and the helpful salesman assured this would be ideal and accessible for us all. The staff even installed the car seat for us right there which put a weight off of our shoulders. Highly recommend Bambi Baby Paramus! read more

Went here to look for a stroller. Woman seemed helpful until I pointed out how dangerous it was for them to have a huge SUV brought into the showroom for a car seat installation and there are no tire blocks or car guards/barriers to stop that vehicle to go straight thru the showroom, with multiple pregnant women and babies in its way. They should be ashamed of themselves to take lives so frivolously and think accidents don't happen. Will never go there again, dangerous. read more

I really liked this store. I think they have the potential to grow with so much more product. I would highly recommend to anyone looking to purchase a luxury stroller, or quality furniture. Baby stores are limited so this place is a GEM! read more

Went with my wife to see a stroller and was met with Alan. He presented us with the best customer service. Introduced us to what we were looking for and compare it to the other options. Provided us the pros and cons. We left happy with our decision and plan to visit Alan soon! read more

Bambi Baby - Paramus - Nuna Stroller - Baby Gear & Furniture Near Me - Paramus, New Jersey

Great selection of car seats/ strollers with great demonstrations and customer service! Was able to drive my car into the store to test the car seat in my actual vehicle which was so helpful. Decent selection of gliders and cribs. No clothes/ toys/ anything else baby related - just the big items. It's a great place to try everything out. read more

I found out about Bambi baby store through Instagram sponsored videos and learned a lot about baby products on the market. As a result I decided to patronize the Paramus facility for the crib I wanted as well as the glider that had a lot of recommendations. Since we are in a pandemic I did most of my research online and then arrived at the store to take a look in person. I planned on having the items delivered and assembled so I needed to make sure I liked the items before ordering since they have a 50% restocking fee if I didn't like them during the time of delivery. Anyway, at the store I can see how people can get lost in the store checking out all the products and spending thousands of dollars. The sales folks were welcoming, helpful, and had a lot of floor samples. Good thing I had already narrowed down what I wanted. We were able to order socially distant and set the delivery and assembly date. Once the items arrived, they complimented the baby's room perfectly and looked very comfortable. The only concern I had was that the delivery person said they needed to leave the trash but I would not accept it due to the fact that this was not included or communicated in the contract. But overall a great experience! read more

Very cute baby store in Paramus! My wife and I are expecting on January 3rd, so we had to do some shopping! We have passed by here many times, and this time we had a reason to go in. This is during the covid pandemic, and my review will reflect that. As soon as you walk in, there is hand sanitizer and a sign saying masks required. They have about 20 of them throughout the store. Since the place is so big, it is very easy to socially distance. Bed in the first 75% of the store, and carriages and car seats in the back 25%. They have items for every budget. All employees wear masks. My wife did her research and already knew what she wanted, she just had to go to the store and see it in person. Alan was very helpful, he welcomed us as soon as we came in, then he left us alone as we browsed. No pressure at all! We picked out a bed, a chair, a carriage, and a car seat. He showed us how it all worked. They really have a great selection! All in all, it is a beautiful store. Staff is very friendly and helpful. We will come back for our next kid! read more

Please do not give them your business. When I inquired why a "travel" stroller couldn't be my regular everyday stroller, I was told by the CEO that I was being "selfish" by putting my own needs before my baby's. It was so uncalled for and rude. I was asking due to the walk up apartment that I live in. I will not be going back. read more

Ample parking, and a nice selection of items. Customer service could stand to be improved. Not once did anyone ask if we needed help despite moving around the entire store. Once we found someone he didn't seem super knowledgeable and said he was going to speak with Alan to get some clarification, and never returned. I then saw him sitting at a desk with other customers. I think if you know exactly what you want and are ready to pull the trigger immediately, the store is a good place to be but if you're a parent looking for some guidance in making decisions I would look elsewhere. The selection is also not cheap so if looking for bargain prices this isn't the place for you. read more

Love this store. Excellent, friendly, and knowledgeable staff. Worked with Allen recently and had a great experience. No pressure sales.

This should be every parent-to-be's go-to place for all things baby related. My husband and I walked in there on a busy Saturday afternoon and were immediately greeted with friendly hello's. We chose to check out the stroller and car seats first. We saw the owner, Enelio who was warm, welcoming, and despite being so busy, took all the time to answer all of our questions and help up with the one on one demos and options. We then moved to furniture and dealt with Allen who was extremely knowledgeable and took his time helping up pick furniture. The staff at Bambi baby is not "sales oriented" and help you figure out what's best for your needs and your lifestyle needs. HIGHLY HIGHLY HIGHLY recommend! read more

I would give them more than 5 stars. The sales team is friendly, welcoming, and genuinely cares about you and your child. They restored my faith in humanity by their generosity and support. I wholeheartedly recommend that you stop and shop!!!! read more

Can't say enough nice things about this store and the owner! I bought my stroller system and car seat from them because I wanted to go to an expert instead of trusting online mommy blogs. I recently had my baby and I've been having questions with my car seat. The owner immediately gave me his cell phone number to accommodate a time I could come in and have him look at it. Their prices are on par with all retailers and websites and you get such an added bonus by having someone always at your fingertips to give advice and do your installs. They also have ALL the premium products to choose from and it's beautifully organized. 5 stars for Bambii Baby! read more

Friendly and efficient service! All reps seem to extremely knowledgeable of all their products and the needs of all kind of parents (working, stay at home moms, city vs suburban living, etc.) to get the best product fit for you and your growing family. Emilio and Allen were awesome. I purchased a car seat and narrowed down my stroller choice. Will definitely be returning to purchase the stroller soon. Not sure how long it'll last, but you even get 10% off if you follow them on IG read more

I had posted a review 4 months ago on google when I went to the store when I made my purchase and the only reason I did it because the salesman Alan told me to leave him a good review and he will give me a discount on my purchase. But it's something I regret I wait on 5 months in order to get my full set for my baby after 3 months which they said was the wait period and when I went to the store to find out what's going on they had made a mistake with my email and contact info when I got fixed then I started to contact me about everything then a few weeks later they tell me that everything will be delivered ok. But then the day before they tell me that 2 pieces are missing that I will get it in about a week or 2 no fast forward a month after that I get delivery for the remaining pieces they come deliver the remaining things and they say I don't have the white glove delivery which involves them bringing it inside my home and unpacking it (which I paid for it) they were just going to leave it on my porch outside after arguing they brought it up stairs to where they had before brought the pervious pieces with no issues but now I so happen to not have it. Horrible experience throughout these past 5 months I would stay completely away from Bambi baby no communication, common courtesy or anything and they simply don't care at all first and last time I would never buy from Bambi baby I wouldn't recommend this place to my worse enemy!!!!!!! read more

Horrible customer service. We decided to look for cribs and strollers with my husband and we walked around the store and no one approach to help. There were two people sitting looking at their computers. We were the only two people at that store aside from another lady that was being helped. My husband after a while got tired and we left. read more

Allen not only is professional, knowledgeable and kind but was a tremendous help in the final deciding factor of our stroller & car seat! He and Enilio really took the time to explain everything and break it down for us! Their attention to the final details really make the difference! A true gentleman! read more