Called for service as Inlost hot water. I have a Crown Boiler that gives a code which said I needed…read morea new Flue sensor. Tech comes, hangs out a while, says I need a new flue sensor AND a barnd new external condensate pump (with tubing) Repairs 1600 dollars. After I picked my jaw up from the floor, I asked the owner if my estimate could delineate parts vs labor. He then proceeds to double talk me about "there is alot more involved than parts and labor" umm wat? He continues on that he has to buy gas, pay for insurance, 401k, workmans comp, a warehouse. Basically giving me the "no man in the house hustle". I call a competitor, independent diagnosis of flue sensor, gets part (that was like 100 bucks) and I have hot water again. Concerned about the condensate pump Smith said I needed, I asked the honest repair man and he laughed because IT WASN'T EVEN A PART OF MY SYSTEM anymore and had been bypassed. So instead of 1600 dollars, I paid 500 dollars. I know that at the end of the day Smith would have restored my hot water, but he was absolutely taking advantage of me. As a single parent, every dollar counts and 1100 dollars is a big deal for us. He was absolutely ready to take food off my table. So in closing, the five star rating is probably because most people dont know their ass from their elbow and blindly trust that a company isnt out to soak you. This is your fair warning. If you do call them, save yourself money and get a second opinion like I did. ​

Stay away from them! Incompetent workers. Matt (owner) showed up 1 time…read moreand 1 more, when we had problems. Never answers phone. Never on time. We had a free 1 time app. for maintenance at beginning of this season after new expensive system was installed. Never showed up. Today, after numerous calls, Jennifer (his sister), promised Matt will stop by to see our concerns. Never happened! Not even a call. While installing the system different workers came each time. Some didn't speak any English. Bad, bad, bad!

I am so grateful to Flori and his workers for the excellent job they did…read more I was very concerned about the job of relining the chimney and connecting the furnace and hot water heater to it. All the work was completed and cleaned up in one day and at a reasonable cost. I highly recommend this company Thank you so much!

Flori and his team were fantastic. I highly recommend them. He is very honest which I cannot say…read moreabout the other Chimney companies that I called to give me an estimate for same type of job. I am in the process of sellling my house and needed a chimney certification. Flori was on time and professional and charged me a fair price to get my fireplace chimney to pass inspection. He is awesome and scheduling was suoer fast. I have already recommended him to my friends and family.

Lou came to service my fireplace insert and spent time educating me about how the unit actually…read moreworked, from ignition to how I might deal with maintaing its good working order. I recommend McNamara and Lou in particular.

We have been using McNamara for years. They redid my fireplace over 15 years ago. I use them for…read moreheating and air conditioning as well. We have tried others... but never great the great service of McNamara's! Prompt service, reasonable, knowledgeable.... Outstanding. We recently had our furnace service by Brandon. He was exceptionally knowledgable. Supplied us options, and details. It is a pleasure to have someone like Brandon in your home. Would highly recommend McNamara's

Wonderful service! Doug came out on Thursday to evaluate my chimney & the work was completed the…read morefollowing Tuesday. The quote was very fair, the team who did the install were very neat, and everything went smoothly. I was very glad that they service Bayonne. My 110 year old house appreciated the upgrade.

Nick and his team (Mike, Freddy, and Breily) were fantastic to work with! We hired American Chimney…read moreService when we moved into our home in Bloomfield NJ and we were happy we did! Nick was thorough in his explanation of our issues to myself and my wife. He was also very thorough about explaining the repair and cleaning process step by step. On the day of work, his team got in there and worked quickly and effectively on our chimney which had years of neglect from the previous owners. When they were finished it was like new and they explained to us how to maintain our chimney to prevent it from falling into that condition again. We'll be calling Nick and his team again for our annual chimney sweep for sure!

Highly recommend Joe Cool's; we got a whole new HVAC system and the team was professional,…read moreconsiderate and got the job done in a reasonable amount of time. Things didn't go as expected during the installation due to existing wiring in the house but the solution was well thought through to minimize the damage to the house. Nick was also very patient and took the time to answer all my questions about the system for the quote and during the installation until everything was addressed. His customer service is commendable and when purchasing an HVAC system that is typically quite costly, it is that reassurance that you need to know you made the right choice.

I was a bit overdue for a checkup, so I first asked around and looked at some online ratings…read more Jonnie from Joe Cools showed up as scheduled, gave my system a thorough review, and no problems detected or "upsells". Would definitely recommend, and use again in the future.

A reliable service. All the steps were explained and was Michael very careful to the details. He…read moretook time to show me the ducts before and after cleaning. I recommend the company.

Called before arrival to my home during the Time slot they said they would arrive. Explained the…read moreentire process of what he would do. Took pictures of what the dryer vent looked like prior to cleaning and after. Very thorough and didn't exceptional job. I saw improvement in my dryer efficiency right away.

John has provided nothing but the highest quality service. He's repaired our heating system and…read morefixed a variety of plumbing issues for us. He's fast to respond and always does a thorough job for a fair price. Highly recommend!

Quality work and honest pricing from a reliable professional. What else can you ask for? John is…read moremy go to in NY.

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA