Horrible, unprofessional, immature staff. Stylist fucked up my hair so badly and the receptionist…read morerefused to put me in touch with the owner. She claimed the owner was on vacation, yet she came in while I was talking to the receptionist, then waltzed right out. Did not refund me nor offer to correct the terrible orange streaks in my hair. Hope this place burns to the ground; they don't deserve to be in business while other salons struggle to do good for their clients

This is probably my nightmare and awful experience. I call them to see if they could do what I want…read moreit and they said yes come in to see your hair and the length. Once they measure my hair and test it and everything then I made an appointment and to make the appointment you need a credit card to leave half so you dont cancel it. To make this short they did my hair it was beatiful for 1 week and half then it turn like green then all just yellow like if it was just bleach. I just call them to tell them my story and instead of telling me come over and let me see what can I'd o for you. They told me that I probably need it a glaze and it costs me 40 dollars. AMD I said 40dollars after I pay 260 for garbage job you guys did. I tell you what I would never go here ever again

Everything goes well at TLO. I have nothing to add to my previous review. My husband and I get…read morehaircuts from Richard every six weeks and I have gotten haircuts and color from Richard for over 40 years (when I retired 7 years ago, I stopped coloring my hair and Richard was so skilled that few people noticed; just thought that it was normal aging!). TLO and Richard are wonderful!

I have been going to Salon TLO for over a year and have always used the same stylist without ever…read morehaving an issue. However, my appointment on May 7th completely changed that experience. I went in for what was supposed to be a simple blunt cut, keeping my long hair straight and even at the bottom, kind of like a trim. She first cut it wet, then cut more after drying it with a round brush and curling the ends slightly underneath. Everything looked fine when I left the salon. Imagine my surprise when I straightened my hair with a flat iron for the first time a week later. As you can see from the pictures, the ends were completely uneven and the haircut looked terrible. Because it was early in the morning and I was about to leave to drive to Boston for my niece's graduation, I had no choice but to cut the one long piece hanging in the front and another in the back just so it looked somewhat presentable. I was so upset and self-conscious about how uneven my hair looked that I even changed my outfit for the event, wearing a black dress instead of the peach-colored one I had originally bought for the occasion. I texted the stylist photos at 9:22 a.m. that morning, and to her credit, she did offer either a refund or to fix the haircut. Unfortunately, she said she could not fix it for two weeks because she also works at another salon in NYC. I told her I didn't want to walk around with my hair like that for 2 weeks, so she said she could do it in 8 days instead. I said fine. But after speaking with my husband and others, who felt it looked like she would need to cut off another three inches to properly fix it, I told the stylist that I would just wear my hair up for the summer until it grew out a bit, with the understanding that I would come back to have it corrected then. She agreed, told me she had informed her boss about what happened, and said she requested that I be refunded for the haircut. She also mentioned that Michelle from the front desk would need to call me first, which I said was fine. However, during my conversation with Michelle this morning, she had the nerve to suggest that I had altered the haircut myself because I trimmed the two hanging pieces. She then went on to say , that I should have allowed them to fix it the morning I was leaving for Boston. I explained that this was impossible, as the salon was closed and I was about to leave when I discovered the problem. She responded by saying they had people there at 8 a.m. and that I should have gone in that morning to have it corrected. I'd like to know how she expected me to actually do that. Especially since I texted the stylist as soon as it happened & she never even suggested they could fix it then because she knew I was about to leave. Yet Michelle still insisted I should have done that, after she accused me if altering the haircut! At that point, I told her to cancel my two future appointments and ended the conversation. I have never been treated so poorly or unprofessionally by a business in my life. The stylist is a doll, and I believe she simply had a bad day. At least she was remorseful, tried to make amends, and handled herself professionally. But if Michelle is the person they choose to resolve customer issues and represent their company, they truly need to reevaluate things. And no, she did not refund the cost of the haircut! I texted the stylist to update her on how poorly my experience with Michelle went & no response. I sent another text 24 hours later expressing my disappointment that she still hadn't replied & again, no response. I'm honestly baffled that she couldn't extend the basic professional courtesy of simply acknowledging those 2 texts. Not only am I shocked by how badly she cut my hair, but also by the complete lack of respect she showed towards me by not responding to those 2,texts. This is especially disappointing because I communicated with her kindly & respectfully throughout this entire debacle. Her choice not to respond, speaks volumes about her lack of professionalism. Unfortunately, this entire situation has shown me that the stylist was not the person I believed her to be. Overall, this was an extremely unprofessional experience with both the salon & its staff.

So happy I decided to try this place out! I went based on reviews here and made appointment with…read moreNydia. After years of going to curly hair salons and specialists and spending tons of money and yet still being disappointed, I found someone who understood what I wanted. I showed her a pic and what my concerns were. She got it just right! Finally looking forward to a salon appointment:-)

Found this salon after moving into the area and love it - low key, great products and stylist took…read moretime & listened to what I wanted . Will be back!

I got my hair (blowout and slight curl) and makeup done this morning with Paola at Salon La Bottega…read moreprior to sitting for a Bradford Portrait nearby. I had a wonderful experience from the time I walked in the door to the time I left. The front desk was friendly and welcoming, the lady who washed my hair was great, and I believe I may have met the owner later on who was personable and friendly while I waited for my husband to pick me up. Paola was very professional, enjoyable to talk to, and really took her time to make sure everything was done with fidelity. I wish I lived in the area, just to be able to return to this salon!

Well they upped the price from the last time I was here a few months ago. Even though they said…read moreJanuary (which was 9 months ago) was their last price hike. Also, not all of the employees were wearing masks and there were definitely some rude employees I unfortunately had to deal with during my visit. If you like when businesses enforce social distancing and mask wearing don't come here. The 2 stars is for my hair cut that I won't be going back for again, because the rest of the experience was awful. Go to one of the many other places in the area!

Horrible hair dye job Person switched doing my hair in the…read moremiddle Roots and gray still show

Let's see where do I begin? I wanted hair extensions. The color you see in my hair on top was the…read morecolor she did for me the first visit I told her I want it blonde supposedly she said she couldn't get it blonde enough so when it was time to get extensions the in the Picture it's really blonde. How is it my fault she said I insist to be blonde yes I did but the colors didn't match so I had to walk outside like that. You can see my real hair where it is and then you see the extensions so I had to spend more money to tone it, which that wasn't my problem. If I order extensions, the owner should've got the right color, but I look like an idiot walking like that with two colors. What really got me is that you can see in the hair my ponytail it looks really stupid. You can tell when my real hair is atI had to walk around like that. When I told her I wanted to put more extensions. She told me she thinks it's gonna show If she add more extensions because my hair i have thick hair and she's afraid it's going to show . So now I had to go to another hair salon spend more money$450 to fix my hair and there wasn't any issue any problems doing my hair it came out perfect . The whole point is from the beginning with my hair. She made me walk out like that. How can I walk outside like that with half of my hair short the bottom is long it was a really stupid job She knew I wasn't happy when i told her. My extensions was a lighter blonde which that's what I wanted but no, she put the color in without telling me to a dark blonde how it was gonna turn out. All she did was put 40 pieces of hair extensions in my hair, which was only the bottom that was it. Nothing on top. My hair was horrible. The first time I got it done you seen the picture. It's way too blonde in the bottom so she knew I wasn't happy so of course She had to tow it to match my hair on top. I didn't want the color from the beginning. I told her I wanted to be more blonde my whole head. Now she doesn't Want to get my refund back which I think I have a right to it! The last picture with the dark hair blonde basically that's how she made me look. That's sad.

I had a great experience at La Isabella Salon! From the moment I walked in, I felt welcomed and…read morecomfortable. The staff is professional, friendly, and really takes the time to listen to what you want. I especially appreciate their knowledge and attention to detail. They truly understand hair and know how to bring out the best in it. I left the salon feeling beautiful and very happy with my hair!

This is literally the best haircut I've ever had. I cannot believe what Melissa did with my hair…read moreand it's such a reasonable price.

Just recently started getting grays and really wanted to cover them. I was about to do it myself at…read morehome then decided to try this salon since I walk past it all the time. Was $70 for a color which is very reasonable. The staff was very friendly and inviting and I absolutely love my hair. It's still soft and very shiny and the color covered all my grays. I'll definitely go back here whenever I need color again. Open now with safety measures in place. Please support your local businesses!

Absolutely LOVE this hair salon! Everyone (especially the owner) is very warm & welcoming. Rosa did…read morean incredible job with my hair and cut/styled my hair exactly the way I wanted.

AH-MAZING experience. Best sal9n in the neighborhood. Great girls. Hair comes out perfectly every…read moretime. Love the music and atmosphere.

Stela is a fantastic colorist and hairstylist. She listens intently to what you want and offers…read moresuggestions to complement her clients' features. The salon is spotless and clean, and the staff are amazing.