We had been approached by NYSS about 1.5-2 yrs ago to discuss solar installation at our home. [[HIGHLIGHT]]Initially, things went smoothly and then we had issues with our town government which held up our progression.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]After a somewhat chaotic experience, today we had the pleasure of meeting Sean Jackson from NYSS.[[ENDHIGHLIGHT]] Sean took the time to thoroughly explain the solar program from soup to nuts. He spent about 2 hrs with us, and we found him to be extremely helpful, professional & knowledgeable about all things solar. We were looking to lower our energy costs while pursuing a more environmentally friendly option. Sean helped us navigate the preparation and installation of solar panels. [[HIGHLIGHT]]Kathryn was another person at NYSS who we spoke to at the initial start of our solar conversation - she put us in touch with Sean and overall, we were very pleased with our experience.[[ENDHIGHLIGHT]] If anyone is considering going 'solar', I would definitely recommend speaking with Sean Jackson - you won't be disappointed. read more

When the salesman was selling me a system I had specifically told him that I wasn't staying here for 15 yes and I would have to transfer this system to the new homeowner and they swore to me that everything would transfer over to new owner when that time came. Now that time is coming and now I'm told I can't do that that I would have to force the new owner to get an even bigger mortgage to fund the panels on top of my house. Had I known the problems I never would've installed. They lied about the tax credit that I could never get in the time frame that they said I would. Nothing has been good about this experience. The salesman made promises and after I signed he was a ghost. read more

They were very kind and thorough through the whole prices. [[HIGHLIGHT]]Every question we had they were willing to answer.[[ENDHIGHLIGHT]] The best part is we have a difficult schedule, they were willing to work with it to make use happy and feel comfortable. Thank you guys so much for making our home up to the standard our techie family needed. read more

[[HIGHLIGHT]]Absolutely no customer service.[[ENDHIGHLIGHT]] After a 5 month delay because of an expired permit due to not having my system inspected I had a standby battery installed February 3 2025. My whole system was then down for 3 weeks because of a required fuse that was not available. To my horror after they got the system functioning it is sending 70% of the generated power back to the grid. [[HIGHLIGHT]]I have been calling, texting, and emailing with no response and no resolution.[[ENDHIGHLIGHT]] I spent in the high 5 figures to have this solar system installed, yet I am incurring electric bills over $500.00. A horrible experience and a total rip off.​ read more

6/30/2025 . [[HIGHLIGHT]]Spoke to Bryce on multiple occasions . We have been calling for almost 2 weeks daily and emailing for a service to remove the panels to get a new roof and reinstall. We get the runaround with no answer .[[ENDHIGHLIGHT]] I don't understand what the big deal is!! [[HIGHLIGHT]]The panels work fine but the customer service is garbage .[[ENDHIGHLIGHT]] Not acceptable and we're stuck trying to get a new roof and we can't ! Not to mention their inspector told us less than 2 years ago that we wouldn't need a new roof when we asked specifically. I'm willing to overlook the mistake but not providing us the service is just poor . Would never reccomend the company to anyone again . Filipe mendes jericho read more

.you salesperson was Ramon. [[HIGHLIGHT]]He was great answered every question.[[ENDHIGHLIGHT]] Was on-time with appointment. Installation was quick about 4 hours clean and very respectful. I would recommend using NY State Solar and ask for Ramon. read more

Amazing and quick work. They deliver with their promises and guarantees. Highly recommend!

Your worker Threatened to F*** me up, and F*** up my property because he parked his car on my grass, and I asked him to move it. workers come in cars and park all over the place. Police came to jobsite, report was filed when your worker came on my property and threatened me. I called the NYSS company, Jennifer and and Brian both who picked up the phone, would not get a manager on the phone. My only option was google and Yelp. Would never hire these people, you hire thugs. This could happen to you. Company did not even care to address this or respond. plenty of other class companies to use. All over asking him to move his car off the grass. Weeks later company still has not called to address read more

NY State Solar - Solar Installation Near Me - Hicksville, New York

See all

I've had a very difficult time collecting my $425 referral fee, since they have gone to the app system. The house that signed up based on my recommendation has had their panels installed and gotten then PTO. [[HIGHLIGHT]]Calls to the office hasn't helped, only lip service.[[ENDHIGHLIGHT]] Not worth your time to get them customers. read more

Stay away from this company. Had solar installed on 1/26/24 was activated at the end of February it work for one mo th badly it totally broke down in April 4 24 . I had known idea it wasn't working. [[HIGHLIGHT]]Nobody informed us of the problem[[ENDHIGHLIGHT]]. All summer i getting high electric bills try calling company then sales men never receive a call back . At the end of aug 24 they showed up you tell me system wasn't working for the last 5 months. But ever since they Installed the solar I have been getting the highest bills I ever got . My bills were between 550 700 a month .in the 30 years I lived in this house never got a bill more 450 and the summer with ac and pool filter . Last summer I didn't even open my pool. And I still got the highest bill ever . Can only imagine if I had the filter running. July my bill was 690 the the called for their payment another 200 that means my electric bill was $900 i am 67 retired living on social security . Got in touch with my local electrici company the said the panels were put out hardly and thing. [[HIGHLIGHT]]When I got in touch with someone from the company they said pseg were wrong[[ENDHIGHLIGHT]] . OK now its late October no ac nothing that would be cause me still got a 500 bill. September to June my bill gets lower ever month until summer .my November bill was in 23 was $275 in November 24 $ 515 and on top of that I am suppose to pay another $ 200 i need help to get that stuff off my house anyway know a good attorney who can help me out? The average home for solar is about 35.000 they are trying to charge me 66. 000 and I never got the stuff to get the discount off my taxes plus they get money from government. Most of the solar industry is a scam to rip of the people no matter what you say the always have some kind of answer that doesn't answer your question . I had to take a part time job just to pay for my electric . One more thing only Me and my wife live in the house stay away from NY solar read more

Moved into our home in October 2022. There were so many trees and bushes surrounded this house that you couldn't see it from the street. Fast Foward to Summer 2023 where we were given a knock at the door by Farrah from NYSS. My husband and I weren't really planning on doing this so soon but we went ahead and signed up. We got a new roof which was needed by a contractor associated with NYSS plus a great opportunity to finance the roof and then a couple of days after Solar was installed. Farrah made the process easy and now we're looking forward to the benefits solar has to offer. Janine read more

See all

I'm still satisfied with my solar package. I would highly recommend researching the finance companies that they partner with NYSERDA. Not happy with the financing aspect in the end, i'd do it again just finance it independently. read more

This experience has been so pleasant and easy thanks to Jessica Knesel and the team of installers and inspectors and everyone else connected to the installation of our new solar panels. From the minute we met with Jessica, who answered all our questions, which were many, to the day the installers came and did a wonderful, professional job, I found everyone to be up front and honest about everything. The deal was too good to be true, but it was and we're more than thrilled with every facet of this endeavor. I am recommending Jessica and this company to everyone I know. We were very lucky that they found us because my husband never wanted to do it and when he decided to, we were fortunate to have found NY State Solar. Do not hesitate. They are honesty and trustworthy and a great company! read more

I should have known better than to be swindled by a door-to-door salesman, but hopefully my stupid decision can help prevent you from making the same one. DO NOT USE NY STATE SOLAR We were promised a dream and have been dealing with a nightmare. Our system goes down- alllll the time. It just stops communicating. NY State Solar says it's our WiFi. I work from home. At one point my husband was working from home, as well. Trust me, it's not my WiFi. They are unreliable, dishonest, and are only after the sale. They wine and dine you and get you to believe they'll always be around. After you've signed the contract, don't expect any more calls. My husband had to write a nasty email and threaten to take it to their CEO and the BBB. They "fixed" the issue on more than one occasion and it just keeps happening. I wish I could go back in time and find a more reputable solar company to go with. We tell all our neighbors and friends to stay away! read more

my solar panels were installed last October, I am still paying the energy company, and the solar panels company. I just called the solar company about this issue and nothing has been done. I tried to reach Bem without any luck. I would like to save some money not pay two companies for my energy. HELP PLEASE!!!! read more

NYSS installed our solar panels in August 2023. Every one involved was very professional. Steve Patratis gave us all the info we needed to make a decision with no pressure at all. This company really stood out from the otheres we talked to. I don't understand the negative reviews at all. read more

I had a system installed 2 years ago. never got a closed co. spoke to someone unfortunately I misplaced her name she said sorry for the problem promised to fix said problem she called few times and said all was good. called town a few months later they said don't see any activity on your permit. if someone can reach out to me for help on this matter I would appreciate it. read more

I am very satisfied with my solar panels. A wonderful way to save money and the planet. if you are looking to stay in your home more than 5 years it's worth the money. Jamie the sales rep was very accommodating. David in upper management was very knowledgeable and genuine. I would have given 5 stars but at the time of installation the technicians were not concerned about dust and did not take the necessary precautions such as plastic barriers when cutting into my foundation. read more

The whole process was explained to me. When I had questions I asked and they were answered. The installation was great, the crew was great. The sales staff( Salesman) wasn't pushy and quite honestly gave me some answers that I didn't expect. Every time I called, he returned my call right away. I was impressed. Very well run organization. The process of saving starts today. More to follow. read more

NY State Solar - Solar Installation Near Me - Hicksville, New York

"Buyer beware" I cancelled my contract with NYSS because of all of their lies and to find out I now have a 30,000 dollar mechanic's lien on my home with no solar on my roof. They give you a 37 page contract to look at with nothing that is good for the consumer and all is good for the sales person and the company. Their finance company is Mosaic finance. Look on their web page for their reviews. Their reviews are bad, they have a total of 140 complaints. Also their salesperson who's name was Franklin who was not at all professional and would not recommend him or the company. read more

I was a huge fan start to finish concerning the NYS Solar program. Frankly, I was initially dismissive of all the solar guys that came to my door. That said, I was willing to talk to Chris Wen when he came by. Very genuine, and clearly a great guy; and definitely a huge solar nerd. He answered a ton of questions from me over the next couple of weeks to the point where I was completely confident that I'd be saving money and that the service would be accommodating and trustworthy. As it turned out, the installation was fast, the work was good and everything worked out exactly as he said it would. I'm now seven or so month in and I actively check out my energy inflows and outflows as its fun to see how much I'm saving from having the panels. Highly recommended. If you're looking for solar, definitely go to Chris. If not, why? read more

I just had my solar panels installed yesterday by NYSS and I can't even emphasis on how well the process went! I mean from day one my Project Manager 'Farah' guided me to each and every step reassuring and answering each in every question of mine.She went above and beyond my expectations for a saleswoman.Im so glad to have met her and agreed to understand solar as I had no clue to what it actually was and how it would operate. I love how Farah never got annoyed with my constant inquires day after day with weird questions that would just come up into my mind in regards to solar. I dont usually see women in this field working so hard and upon our first meeting I felt a sense of relief and knew that I had met a wonderful soul who was actually concerned about my electric bill and would do anything to make sure that I would get the best of best. On the day of installation a wonderful team led by a young man named 'Blake' arrived.I called Farah and told her that I want more panels then I actually signed an agreement for and the wonderful soul spoke back and forth to someone and made sure that I was fully satisfied before installation.I can't thank her enough for looking out for me and my concerns and addressing them properly. Finally Blake and his team did an amazing job in installing my solar panels that I even made the team some lunch out of joy! Thank you NYSS,Farah and Blake and his team for the hard work!!! read more

My wife and I began talking to New York State Solar in Jan 2020. During our preliminary talks with our salesperson, Jack Aranya, we told them we would be dormering and adding a second floor to our home within the next few years. We asked what the costs involved would be if we had the solar panels installed pre-dormer and then needed them removed and replaced for our dormer. We were told it would simply be the cost of labor, and a figure of around $5,000 was quoted. Upon our install in Feb 2020, we repeated the same question to the foreman at our install. Again, my wife and I were told around $5,000. In July 2022 we started to move forward with the dormer and we began calling to get a quote and to speak to a manager, supervisor or my salesperson. I have called no less than 10 times between then and the present asking to speak with a manager, supervisor or my salesperson. Each time someone took down my information or left a note and told me someone would call me back. I still have not received a call back to this day from one. In September 2022, I received a call from another solar contractor, Marcor, that NYSS passed my inquiry and quote request over to, without telling me. So a different company I've never had any contact with has called me back before NYSS has. Marcor came back with a quote for $17,000. More than triple what NYSS had quoted me or what I reasonably expected. Something seemed incredibly wrong, so I reached back out to NYSS. I called NYSS to get a quote and try to understand why the number I received was so wildly different from what I was told. I called asking for someone who could assist me, but no one was ever available and ended up leaving messages with the reception and asking for a call back from a manager, supervisor or my salesperson. Only after tweeting at New York State Solar on Twitter and emailing my salesperson did I finally have some interaction. Unbelievably, the Twitter account told me "it's unusual that a message wasn't passed along, so we'll look into what happened" and to call, which has previously gotten us nowhere. My salesperson got back to us via email, completely unaware of any of my issues so I guess communication isn't the strong suit over there. I explained the entire situation in my email to him. He told me he would look into it. 3 days later I still hadn't heard anything, so I emailed my salesperson back for an update, he responded that the Operations Manager, Lauren Mohan, said it's $14,000 which is triple the cost of what they told me and 60% of the original solar purchase and install. He also didn't even acknowledge the hard time I've been having getting in touch with them or that they misled me on the costs. I replied, reiterating how unacceptable that cost is and asking them to do the right thing and honor the price they misled me with or at least meet me somewhere in the middle. I receive a call from my salesperson telling me they will not budge on the price. They put him in the middle to do the dirty work and don't even have the decency to contact me directly. He threw the whole company under the bus, basically said they are ripping me off and it should be closer to $9,000. This is legitimately the worst company I have ever worked with. This is horrendous customer service and makes me feel as if your company made the sale and now doesn't care. It doesn't seem like you guys are holding up your end of the contract. I would have held off until after I renovated my home for these solar panels had I known it was essentially going to cost 60% of the initial installation. You guys put me in a situation where you benefitted by me having to pay for an entire additional project with you so you can make money off of me twice. You're going around door-to-door pushing new homeowners and young couples into buying Solar from you with the NYS tax incentive and misleading them about future costs involved. I have since called again and left a message with a Brian and a Jennifer and still have not received a call from a manager or supervisor. read more

I filled out the contact form on the website and 2 days later I get a call from one of their reps. It was a Sunday afternoon and I was busy with yard work so we scheduled time during the week for a call. The appointment time comes and goes with no call. If you can't keep a simple appointment for a phone call, then how can I trust the company for tens of thousands of dollars of work? read more

Installation team was professional and courteous of my home and property. The process went seamlessly and I recommend the NY State Solar team to my neighbors. Great investment; great staff. read more

Spent about 25 minutes speaking with salesperson "Eric from Merrick". He went on about the great company and their wonderful installation process and how the panels are USA made and there is no upfront cost and I would save tons of money. NOT once did he mention the NYSERDA loan that is needed to finance the equipment and installation! NOT once did he mention that if my house is sold, the loan is NOT transferable and that I would remain responsible for the balance of the loan! NOT ONCE WAS A LOAN MENTIONED AT ALL!!!!!!! What really grinds my corn is when a salesperson is so myopic about getting a commission, they will simply say ANYTHING no matter how far removed from the truth! This is exactly the reason why homeowners are reluctant to speak to any salesperson that comes knocking on their door. Eric - thanks for keep the stereotype alive. read more

Only great things to say about Matt. He is pleasant, knowledgeable, helpful, honest and responsive - what more can you ask.

Beware of NYS Solar. This company uses deceptive unscrupulous tactics. #1 red flag is the name- sounds like official NY State government Solar website. First NYS Solar salesman says that you will get "free electricity" with all the "tax breaks & incentives". Then you get a price for Solar Panels. ($35k -45k depending on roof size). Then after NYS Solar says you need a new roof installed (anything older than 7 years old requires New Roof). Their roof contractor will charge another $11k-15k just roofing. Mind you it doesn't include new soffits & gutters- that would cost an extra $3k-5k. Last May 2022 I began dealing with NYS Solar. Now in my case after NYS Solar added cost of new roof I was already worried. When I read the roof contractor work order total it was only partial -just roofing. I immediately researched and saw that most all roofing contractors install new soffits and gutters free as it is part of a professional roof replacement project. NYS Solar contractor refused to include the aforementioned soffits and gutters unless I paid a few thousand more. The situation kept getting worse, so I immediately canceled project because NYS Solar was charging me more for a correct complete professional roof replacement & refused to help absorb or defer the added costs. NYS Solar immediately calls & send me a bill for $10,000 for work done. I responded that nothing has been done at all- not 1 screw has been used. NYSS says they will enforce Lien on my house. So no matter what I do I must pay they say. So under extreme duress I'm forced to sign new contract with added roof costs-soffits, gutters and critter guards. Last week (3/6/23) after almost 1 year- NYS Solar calls me & says Work Permits finally approved. Since almost 1 year passed- all materials are considerably more expensive & of course interest rates have raised 2x-3x more than original rate. I was looking at a $35,000- 40,000 additional. This is outrageous- it was not my fault that Work Permit took almost 1 year & that everything- materials & funding skyrocketed . This is unlawful unreasonable unfair. NYS Solar wants to illegally enforce Lien when absolutely Nothing was done. Anybody can invent false statements invoices. NYS Solar offered "Free Solar- Free Electricity"- in reality was $75,000-85,000 loan bill. As a senior 56 year old trying to recover from debilitating shoulder & arm surgery just trying to survive I advise Everyone to beware if you ever decide to do business with NYS Solar. read more

Surprisingly great experience w NY State Solar and SUNation. Franklin, my sales rep is good guy and kept his word on every promise and perk. He went above and beyond to make sure we were, and are still, completely satisfied. As for the panels, they're flat black and blend in well w the new black roof. Install guys were friendly and explained everything. Definitely recommend read more

Got my solar panels and wish I would have made the decision right after I purchased my house. It is the smartest decision I have made as a homeowner and Joe definitely made the decision easier. He explained everything in great detail and was patient with all my questions even the ones I got from the internet. Owning your own panels and paying yourself back is the way to go. Thanks Joe for making me smart to turn those vendors away! I appreciate all the time and effort you put into helping me get solar panels. read more

Alex Lubin came by my house and offered me a quote. I mentioned I wasnt really interested. He insisted that it would be really cheap and I should show him an electrical bill and he will give me a quote. Little did I know, I was dealing with a liar and a company that wont stand behind their salespersons mess up! I followed up with a "partner" of the company Reid Garton, who promised to make things right. Initially I was hopeful, but months after not rectifying anything I gave up. He hoped I forgot about it and the issue just go away. Would not recommend a company that does not keep their agreements! Find another company that wont scam you! read more

Chris Wen did a great job. Everything was clearly explained. SUNation did a good job installing the solar panels. I would highly recommend this company, but make sure you ask for Chris. read more

NY State Solar - Solar Installation Near Me - Hicksville, New York

See all

Do not go with NYSS. I wish I'd read the reviews of this company before signing. Once the contract was signed and the money paid, I never heard from anyone there again. I call them literally every single week to have them finish since December and NOBODY EVER CALLS BACK. My sales rep, Frank Misti, gave me a number (cell) and when I called it, learned he never set up the mail box and you cannot leave a message. There are two issues with the panels, but the worst was that they promised me (part of the contract) that I would have all of my thermostats replaced with NEST thermostats. They have NEVER delivered them, never called about setting up a time. I call every week and the worst thing is that I didn't buy them when they were on sale at my local hardware store because I was supposed to be receiving them. Oh yes, It's also written in my contract. UPDATE: the regional manager of all of NY state called me personally. He was mortified and told me he would rectify the situation.. he then called again and bought me 3 of the most expensive model thermostat, and is having them hand delivered to me tomorrow. He was very nice and helpful, and he promised he would make sure this never happens to anyone else read more

Good experience with NY State Solar. Chris Wen guided us through the entire process and was very patient explaining the entire program and answering questions and concerns. I feel very comfortable moving forward with my solar panels install after several sessions with Chris. read more

Made an appointment with Jim of NY State Solar in East Meadow, left my cell phone, email etc. Was told if there was any issues I'd get a call, text, email etc. Wife and i waited for over an hour for no one to show. Called company and at first was told they just spoke to salesman and there were no issues or problems but had no idea why no one came by, then they needed to see who was suplosed to be here. Then told they dont treat customers like this even though they did. If this is how how they treat a potential customer when they're trying to get your business imagine how they'll treat you after they get your money. Stay away. Poor customer service. With all the other solar power companies out there find another one who wantz you and will treat you right read more

The presentation of the salesman was good but controversial because if this program is not a lease or a PPA program, then what is it? besides I do not see the savings with all the incentives from federal and NY state. If my roof produces 7300 KW a year [the first year, 1% degradation every year] and the total use I have x year is 15200KW [ i produce less that 50%] I end up paying more per month for the next 14 years because I am paying the rest of the 50% of the system solar. People make your numbers before accepting the contract , this is not for everyone. the math can be a very confusing but take you time to do it right. Also like all CorpAmerica is a "Hard sale", do it now 0 down ,blah blah .. and then you regret for years to come. read more

I had a great experience with new York state solar. Joseph Hawes did an absolute bang up job explaining the program to us and we were sold as soon as Joseph told us about all the money we would save. One of the things I like best is that after 15 years we own the panels, our pseg bill has gone down and we really couldn't ask for more. Joseph Hawes is a really personable guy and he's almost like family now, he made this a very easy decision for us. read more

This is a great company! I had recently used NY State Solar to get solar panels for my house. David Micheal, a humble salesman worked with me over few weeks to get it all done. The great thing about this company, there communication was awesome.I had issues with my roof, but they went out of there way to get the job. From Start to Finish, post installation, David made sure everything is going according to what was promised. They are a great team, very dedicated and passionate about their company. I wish more companies held themselves to such professional standards. read more

Long Beach! We went GREEN...Joe Hawes was great and the service was impeccable. Loving not having a big electric bill. If you are interested in solar go with them they were awesome from start to finish. read more