I did like this hotel. The rooms are very clean. It was a very affordable price. Not far from NYC,…read moreTerrytown, Sleepy Hollow Housekeeping was on top of everything and very polite and helpful. The desk was friendly and polite. Nice Jacuzzi and good size pool. Workout room was typical hotel small facility. I would definitely go back here. They do have packages for breakfast and without breakfast. The food was very good. Free coffee in the morning not to mention complementary cookies on request.

The rooms are comfy but are definitely outdated and need some good TLC. There was a lot of wear and…read moretear on both mattress headboards, the doors, and the chairs in the room. The beds were comfortable and the hallway was quiet which was nice! We ate at the restaurant on the second floor which also is a little tired looking. The waitress was very nice, though.

In the last two months management has worked hard to address some of the things I see previously…read morementioned. Hilton Garden Inn has never treated me bad. My room was clean and I felt safe where I was. The staff really when out of their way to make my stay a great one!

My family stayed here for my father's funeral. Six rooms. We couldn't get out of there fast enough…read more My cousin said she slept in her clothes due to disgusting conditions. Homeless people wandering in the lobby, what looked like prostitution was going on. Left and went to The Element hotel a half mile away and it was wonderful and only $20 more. Avoid Hilton Garden Inn at all costs!!

Great pizza! They have crispy thin crust pizza. Service is good and friendly. Sometimes there's a…read morewait when it's busy.

Nanuet Hotel has major pub vibes. Our bartender Chris is always amazing. I say come for the food…read more(best pizza) but stay for the service

I successfully stayed at the Hampton Inn Nanuet in Nanuet, NY [260 W NY-59] from Friday, 03/13/26…read morethrough Sunday, 03/15/26. One of the biggest highlights of this stay was the convenience of the hotel's location. It's located near a great variety of restaurants, stores, and gas stations, making it easy to get around and access anything within a short distance. The room itself was spacious and very clean. The bed was extremely comfortable and the amenities provided were excellent. All of these reasons added to the overall comfort of the stay. The front desk staff members were welcoming and friendly. I also appreciated the availability of snacks for purchase in the lobby. A bonus was the complimentary continental breakfast served daily from 6:00-10:00 AM, which was convenient and a great way to start the day. Overall, I had a very pleasant experience at Hampton Inn Nanuet. I would definitely recommend booking a stay here for a comfortable, convenient, and reasonably priced hotel experience.

I have stayed in some questionable hotels over the years, but this Hampton Inn has officially set…read morethe bar so low that it's now a tripping hazard. We arrived and were given our first room. The moment we opened the door, we were greeted by a powerful blend of mold, mildew, and what I can only assume was the lingering spirit of a wet basement. Usually, I'm the one with the sensitive nose, but when my husband and two teenagers all immediately started backing out of the room, I knew we had a problem. The front desk moved us to a second room. Progress! This one smelled less like a swamp and more like a gym bag that had been forgotten in a hot car for three weeks. At this point, we decided to stay because we didn't want to become "that family." Besides, surely this was as bad as it could get. Narrator: It was not. I went out and purchased a giant can of Febreze Air Sanitizer. By the end of our stay, that can had fought harder for our comfort than the hotel staff. The hotel only cleans rooms every other day, which is fine. What wasn't fine was when housekeeping finally came and apparently decided to participate in a speed-running competition. One bed was made. One was not. Our used bath towels were removed. New bath towels were apparently considered a luxury upgrade. Naturally, I tried calling the front desk. The room phone was broken. My husband and son had to physically walk down to the front desk to ask for towels, where they were informed that the phone couldn't be fixed. So from that point on, if we needed anything, we had to make a pilgrimage to the lobby like it was 1873. Then came breakfast. Now, nobody expects a continental breakfast to be a five-star dining experience. But this was impressive in all the wrong ways. The light roast coffee was empty. I informed an employee. She eventually refilled it. During that time, the dark roast ran out. I looked at my husband and said, "Watch. She's not even going to check." She did not. I informed her that the dark roast was now empty. "Oh, thank you," she replied. You're welcome, ma'am. I'd hate for the coffee situation to continue spiraling out of control. And finally, the sausage patties. Friends, these sausage patties were gray. Gray. Not brown. Not golden. Not "well done." Gray. They looked less like breakfast and more like something archaeologists would uncover during a dig. By the end of the trip, I wasn't sure if I was staying at a Hampton Inn or participating in a survival challenge. Needless to say, I will not be staying here again. The only thing complimentary about this hotel was the opportunity to appreciate every other hotel I've ever stayed in.

What a pleasant surprise! A Marriott property that I didn't have to clean myself or feel like I…read moreneeded multiple showers just walking in the door! The room was spacious, clean and the thermostat actually worked. There was a sink in the room with filtered water and several other eco-friendly features. The free breakfast is EXCELLENT: a yogurt bar, decent coffee and lots of other great choices. Definitely staying here again.

There was one man running the desk The Who night, he seemed so tired and over worked. We needed to…read moreuse the pull out bed from the couch so we asked for sheets and he told us to come down and get them. When we arrived back to the room with the bedding to make the bed, the sheets had brown stains on them, so gross. When I went to shower, there was gum stuck to the back of the conditioner bottle. Unhygienic, understaffed, and just not a nice stay. I feel very bad for the man at the desk

Loved staying here. Quiet, clean, and friendly. Room was a nice size and we loved the kitchen for…read moremaking food. Would--and will--stay here again. The gym is tiny but there are weights. I mean, who gives a client a handwritten thanks anymore? This place, that's who. Five stars all around.

Stayed here while in New York for the week. It's a decent hotel, we had a suite. The suite was a…read moredecent size it has a kitchen area with a stove top, microwave, TV area pullout couch and a bedroom. If you plan on brining your laptop make sure to bring a Cat 5 Cable so you can plug it in to access the internet. They don't have WiFi and I think they have cables available at the front desk but I always carry my own. If you are bored with the limited channels they have on their TV system the room is equipped with a DVD player and the front desk has a selection of DVDs to check out. My biggest complaint about this location is the Air Conditioning. It's hard to get the room to a comfortable temperature. Either it's to cold or to hot, there is no happy medium. They AC could also use a good cleaning. If they improved the AC I would defiantly give this a better rating. Other wise it's a decent place to stay.

Stayed in this hotel for 3 nights. This place is GROSSSSS. The toilet seat was nasty and stripping…read moreand they do not clean the room every night- it's every other night. Hotel room was just dirty- you can tell they only spread the beds.. The lobby is separated from the sleeping quarters and you have to walk out in the open to get to it which can be unsafe. The door to the rooms hasn't been fixed- you can tell someone tried to pry it open so it stays open. MOTEL vibes literally- worst place I've ever stayed in. Some ratchet man was playing music in the lobby and the worker said nothing - they also do the grass early in the morning and wake you up. OVERPRICED for such a dump. They're charging 150-160 a night for an outdated looking place. The phones in the room do not work and neither does the pool. Waste of money ! Do not stay in this shoddy place ! Spend the extra and book a nicer hotel !!

The chemical smell was overpowering in the lobby and in our room. The room was clean, but we had to…read moreopen the windows to sleep because of the smell. The door had obviously been kicked in at some point and was put back together with duct tape. Nothing worked. We asked for another room but incredibly they were booked (or so they said).

1 Star Absolutely…read moreappalling customer service. I accidentally canceled my reservation and reached out literally seconds afterward to explain what happened and ask them to reverse the cancellation. I wasn't even asking to walk away from the reservation -- I wanted to rebook and have the money I'd already paid applied toward the new reservation. They refused. I explained the situation repeatedly, including that I have an expensive surgery coming up for my cat and could not afford to simply lose the money over an accidental cancellation that I tried to correct immediately. There was essentially zero time between the mistake and my attempt to fix it, yet they showed absolutely no willingness to make a reasonable exception or even let me apply the money toward another stay. Policies are policies, but businesses have discretion, and customer service is about recognizing when circumstances warrant a little common sense and humanity. Keeping someone's money when they contacted you within seconds and were actively trying to remain a paying customer feels less like enforcing a policy and more like taking advantage of one. Afterward, I noticed multiple reviews mentioning bugs and cleanliness issues, so perhaps losing the reservation was ultimately a blessing. I certainly won't be rebooking now. There are plenty of hotels that understand the value of customer service and basic compassion. Spend your money at one of them.

I stayed here before in a different room and had a great stay but this time, not so great…read more I may not come back again when visiting family in the area. The one main positive--that saved the stay is that the room is Very Clean--Very. What did you not like David? 1. The shower head was not installed properly. The water shot out from the shower head attachment neck and hit the ceiling, another stream went over the curtain top and soaked the floor and my bag and towels on the rack. I had to deal with this for 2 showers. I tried to hand fix it but it was tight--just not installed correctly--they put a new head on it seemed and never tested it and housekeeping does not test it and if previous guests complained--they didn't follow-up. I have actually never seen this in many hotel stays over the years. Maintenance here is not on the ball to say the least. See photo of shower head. 2. The screen on the window was not put on right and coming off--see photo. 3. No soap bars--just pumps.--see photo. 4. They must have a contract with the government to house homeless because a number of people were just wandering the property alone, some talking to themselves, smoking outside in the parking lot, watching you. Not your typical busy hotel crowd that has an agenda. 5. The pillows and bed were not that comfortable and I could not get good sleep the second night. 6. See the picture--but I have never seen a heater/AC with red and blue lights that flashed at you all night in the dark. I had to use 2 kitchen towels to cover them up otherwise they light up the room flashing. Never encountered lights like this in a heater/AC. I do like this area--next to Costco and Target close and IHOP and highways and my sister's office is close and parking is free and easy. Towels are mostly fine here--some not. Bottled water is $2.00 a bottle. In sum, it's the type of place that is fine for 1 or 2 nights--not more. Next time in the area, I may try a different hotel.

I would give zero stars if I could. Absolutely the worst hotel I have ever stayed out. Dirty and…read moreworst smelling hell hole on earth.

This place is absolutely disgusting. There was stains on our sheets and bugs in our room. A thick…read morelayer of dust was on the headboard. The fridge smelled so bad and had gunk all over it. Not even worth the price, nasty.

Louri has been the best bartender ever!. She was so hospitable and a great time. Great and timely…read moreservice!

Good if you're looking to find a bar with music and drinks. There's also a pool table here. Service…read morewas good on the Saturday night we stopped here. Not many seats or tables thought for larger parties. More of a bar type where you stand around.