Currently looking into boarding facilities and this came up and reminded me of when I left my dog here and got upset again. I know you're prob seeing bad reviews thinking "hopefully that wont happen" but it might. My dog was bit by another dog at this facility by a dog they knew was aggressive but since the owners claimed to give him CBD he was allowed in the facility?... They didn't offer to pay for vet bills, gave me a "discount" and checked in like 2xs via IG DM. Please look elsewhere read more

THEY DEFINITELY EARNED THIS 5 STAR REVIEW! And honestly if I could have given this place 100 stars I would. I have been in search for a new groomer for my two golden retrievers for a few months now after having bad experiences with two other local places in Astoria. I was put at ease after reading all their positive reviews so I gave them a shot. We were scheduled this past Friday for a 9AM and 10AM appt. We got there a little early but Beth didn't mind. She was so nice and attentive. She asked me all the right questions, wrote down all of my instructions and was just so easy to deal with. The whole time my dogs were in their care, I was informed about everything. I even got videos during their grooming session as my male golden retriever is 9 years old and so delicate. I am SO thankful that I found this place! I had even asked for their holiday grooming schedule was looking like before we left. This has become our new go to place for grooming and definitely day care; if needed. Thank you NYC PET SERVICES! See you in November! read more

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I've been going to NYCPS over than 6 years, and I will continue to go ONLY to them! Over the years I've dealt with many workers at New York City pet services but Beth is the reason I will continue to have trust in NYCPS. Since Beth's first day at New York City pet services she has been extremely helpful and kind towards not only my dog but me. She constantly checks in when she knows I've had a tough week. Beth has shown me that she cares and loves all the animals coming into daycare. Beth goes ABOVE and BEYOND for NYCPS I've come to share this review due to a recent review defaming her name and making her seem like the "bad guy" The lady states in her review she hasn't ever even spoken to her or dealt with Beth so to dedicate a whole review about her seems judgmental and it's sad that people are so quick to judge a person without even knowing them. She mentioned that Beth shouldn't of gotten involved, but as the manager of NYCPS she has all the right to reach out to an owner as I'd want the same done if I was having an issue. Id want the manager and owner of the store to reach out to me read more

NYC Pet Services - Pet Groomers Near Me - Astoria, New York

I have been going to NYC Pet Services for about a year now and my dog absolutely loves it. He literally pulls me to rush inside. The entire staff is so friendly and takes such great care of my pup. Beth especially is always nice and welcoming. They send pictures of my pup to me throughout the day and they're always so responsive whenever I need to reach out. The play area is much larger than most other day cares which is great since I have a husky that needs to run. By the time we get home my pup is always knocked out from playing all day! Oh and they have different activities for the doggies throughout the month! I love the staff and my dog loves the day care! read more

NYC Pet Services - All his friends at NYCPS - Pet Groomers Near Me - Astoria, New York

They are truly the best! I have visited other daycares in the area, that are much closer to me (I live by Astoria Boulevard) and this place has topped them all, in all aspects. The space, the care, attention to details, plus the connection you build with all the staff members is something I never felt at any other of the daycares. I cannot say enough good things about them. All the staff is so kind to my Rico and they truly care about the pups, it shows! Samantha, Juan, Jay and Beth are always sending me texts checking in on Rico when he hasn't paid them a visit; This is such a kind gesture that means the world to me. The videos and pictures I also receive when he's at daycare are GORGEOUS, thank you Beth ! But hey don't believe me? Go give them a try or pay them a visit, I promise you, you'll end up loving them like myself and Rico do! Thank you NYCPS you guys are a gem. read more

I bring my dog, Zoe, here 3-4 days a week! The staff is so warm and welcoming...they always greet me with a smile! From the second I arrive they greet my dog with compassion and love! They take good care of my dog and make sure she's well looked after! At the end they give her a really thorough wipe down to clean her up a bit and we're on our way...the treatment is so good in fact, she NEVER wants to leave! Anytime we walk anywhere in the vicinity of NYC PET SERVICES she pulls me in the direction of the day care...thanks guys for all the caretaking and keep up The good work! read more

NYC Pet Services - Zoezinha - Pet Groomers Near Me - Astoria, New York

We tried out a few daycares in the area & ended up really loving NYC Pet Services! Our dogter, Frankie, always enters the space excitedly and leaves with a smile. The staff is all super friendly and eager to give feedback. They also wipe down the dogs before they leave, leaving them smelling fresh and clean. NYC Pet Services also has an awesome monthly schedule of events on Instagram for your fur babies and they also send pics throughout the day! I also love that they offer half day services, which we use when Frankie has extra energy to burn. Could not recommend them enough read more

NYC Pet Services - Smiling away - Pet Groomers Near Me - Astoria, New York

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They have upgraded beyonceeee... lol They finally got the building next door to the original location. Now the small dogs have that entire area for themselves and in the new spot which is hugeeee, all the big dogs are there. Took my little devil there last week to socialise. So glad theres alot of space now. Great read more

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Starting daycare with a new puppy as a first time puppy decision maker is a difficult one. You're trusting a Team of individuals to care for your new family member the same way that you would. I received the recommendation for NYC Pet Services from my dog sitter that I had when my pup Dolce was waiting for vaccinations and could not enroll yet. I then contacted NYC Pet Services with my gazillion questions and Beth answered each one and was understanding as she is a pet owner herself. She set me up with a consultation for Dolce first (which most daycare places do not require) to make sure he would acclimate and suggested how to make daycare as affordable as possible for me with the daycare packages since I am unfortunately in the office 5 days a week. Juan gave Dolce his consultation session and although he passed with flyer colors, him and the Team helped Dolce get used to being around so many other doggos too. Beth has been great with giving me updates on how Dolce is behaving during the day as I am not always privy of his behaviors, we agree upon commands to use with him so everyone is on the same page, and since Dolce is still a pup and needs to be fed 3x a day, they help with that as well. This is even before all of the amazing photos Beth and the staff send. I could not be happier that Dolce found a place he feels comfortable to be while his dog mom works to pay for his care. I am grateful for a space so close to me that I can trust with my most important family member. Pro tip, puppies will inevitably get a little funky smelling/dirty from daycare, it comes with the territory. Carrying dog wipes and some doggy dry shampoo goes a long way! ALSO they have Jenn the groomer in the house, who also was able to do a face trim when it was 100% needed and Dolce's first full groomer appointment. Will need to review her next :) read more

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This place is amazing. I bring my dog Freddie here for boarding when going away on vacation or away fir the weekend. The staff here is so friendly & great with the dogs. Freddie lives going there to play with all the dogs. They text pics throughout the day of Freddie playing & having fun. I feel very safe leaving my sweet Freddie in their hands. They also have daycare. The place is very clean & Freddie has so much fun there. I highly recommend! read more

NYC Pet Services - Freddie Boy loves going to NYC Pet Services! - Pet Groomers Near Me - Astoria, New York

Juan, the cat sitter, is an a$$hole, Juan is a horrible cat sitter. statistically he shows up 60% of the scheduled appointments. He will either be 3-4 hours late or not show at all. I have a camera and out of that 60% attendance rate, half of the time he will be there staring at the ceiling instead of petting your cat. This guy will literally scoop up one poop out of the box and leave. He will not throw the cat poop in the trash. He will leave the poop bag open on top of your trash can. This guy is a losers loser because i'm asking how hard is it to show up for 30 minutes to pet a cat. I would highly suggest you don't use this service and if you're forced to use this service refuse service from Juan, "the a$$hole". He'll also enter your home with some type of attitude and be slamming cat bowls for some reason or another ( I have a camera and witnessed this). This dude is just an all around a$$hole who isn't very happy in life or with his job. I came back to my home and it smelled like straight cat sh!t....... thanks Juan. read more

I couldn't be any happier with their services. Samantha (the owner) was so responsive and made me feel so comfortable leaving my fur baby at their place. Throughout the weekend, I would get pictures of my golden doodle showing me his enjoyable time during his stay. Once I picked him up, he was so exhausted from all the playing around but yet looked so happy. I would highly recommend this place and I will undoubtedly continue taking my fur babies here. I am so happy I found a reliable, trustworthy place I know I can leave my dogs. read more

NYC Pet Services - Pet Groomers Near Me - Astoria, New York

The most amazing team and staff! Daycare & Boarding Review - We were looking for a doggy daycare to board our one year old pup and unlike most places, they didn't require a day of daycare which I appreciated. We went in for a trial where our girl got to meet the staff and other doggies. We did do a few days of daycare prior to boarding just to get her ready. The offer both half and full day service. We boarded our girl for the week, and the team was so helpful in getting everything prepped prior and sharing all the activities she'd be taking part in. They do have a camera available for an extra fee each month, but you honestly don't even need it. Beth, Laura and Juan were sending updates on the regular - morning, afternoon, and before bed. I felt extremely comfortable leaving her for the week and the team is so communicative helping with all my questions upfront and even while we were gone. I also loved that they texted, just makes life easier. NYC Pet Services space is also much bigger than a few other daycares we tried and I didn't feel like it was packed with dogs each day, it just felt & seemed like the right amount. The space is clean and the staff is truly amazing! Thank you for taking such good care of our girl! read more

My dog loves it! He can't wait to get there. So much space and friends to run with. And the staff always keeps me posted of how he's doing. We both love it! read more

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We absolutely love NYC Pet Services and so does our pup! He literally drags me inside as soon as we turn the corner! I used to get so anxious whenever we had to drop him off in daycare - until I stumbled upon NYCPS! All the staff have been so nice and sweet. I see the way they interact with my puppy and I can tell that he's in good hands. Juan plays with my puppy as if he's his own, Laura gives him the best baths and Beth goes above and beyond in answering all my questions and accommodating my requests. He always seems so happy in the photos they send me and he always smells great even after a full day of playing! Sometimes they even give him free baths when he decides to play dirty. We love this place so much that we felt comfortable boarding our puppy here for a few days when we went on a trip! I definitely recommend them for daycare and boarding services for your pups! read more

NYC Pet Services - Pet Groomers Near Me - Astoria, New York

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We needed boarding services for our puppy and after visiting a few places, we decided on NYC Pet Services and we are so glad we did! They sent us pictures and videos of our pup every day and kept us informed on how she was doing. They took such a good care of her and she was so happy during her stay here. We took her here for daycare a couple of times before boarding so she could familiarize herself with the environment and the staff, but they do not require that you purchase any daycare packages as a pre-requisite for boarding, which is great. We also had our pup groomed here recently and they did such a great job and the haircut was exactly what we asked for. We live about 30 minutes away from NYC Pet Services and have a lot of daycares nearby, but we choose to take our puppy here because that is how great they are. We highly recommend them!! read more

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We've continued to take our puppy to NYC Pet Services even though it's out of the way for us for several reasons: in addition to having earlier opening hours that we need, they also take the dogs out for walks during the day. We were having a hard time with other places where we tried interfering with potty training, and he would also come back filthy at the end of the day. At NYC Pet Services, they always give him a nice rinse when we pick him up if he's messy from a long day of play! He is always beyond pumped to be here, and we love that they also text pictures throughout the day. read more

I've been so many daycare (and night care) for my very important puppy Coco, and this place was where I am now settled. All the workers are very careful with each pet's instruction, also very sweet. Coco's favorite is Ms. Beth :-) She knows animals very well and always take the best care of them. My Coco loves her:-) read more

NYC Pet Services - My Coco with Beth. - Pet Groomers Near Me - Astoria, New York

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This place is incredible. My pups don't get all the activity they need during the week, but when I bring them here the always come back happy and played out. It's also boss that they send picture updates throughout the day or boarding stay. I can always see my pups are having a great time. Staff is super friendly and helpful as well and have gone above and beyond to help me and my dogs! read more

There aren't enough positive words in the English language. Let me tell you about this gem of a place. They are kind, caring, and loving. They will treat your pup like their own. They send pictures, they send updates. They will make sure you and your puppy feel secure. Honestly, they bend over backwards to keep your dog happy and healthy. They go above and beyond, and that kind of care is so rare. When my puppy got sick, they checked in on him daily to see how he was doing. If something isn't working, they will brainstorm with you to find a way. I truly cannot praise them enough. read more

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My little dude loves coming here! Staff is friendly, space is clean, they actually walk the dogs outdoors for bathroom breaks, and-best of all-they wash your doggo up before they return them. Little touches add up, and they add up well. Oh, and while we've only had grooming done once here, our little guy looking fantastic! If you're looking for a place for your pup for training, grooming, or Drop-off care, you won't find somewhere better. read more

This was the first daycare we looked at and we have no complaints. Yogi started at 3 months old and is now 5 months old. He goes 4 times a week for half days and he runs there every day once we are on the same block. He absolutely loves Beth, Laura, and Juan. They are his day care family. They are all very friendly and very tentative to Yogi. We watch on the camera and Olga is very fast with cleaning up after all the dogs. I love all the pics and videos they send us everyday he is there. Yogi always has a smile on his face! read more

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Sofia's home away from home! I genuinely (and enthusiastically) recommend NYC Pet Services to everyone I encounter on walks with my pug wug bug, Sofia! I have been bringing her to NYC Pet Services since January 2021, after someone did the same for me by recommending them on an early morning walk. The puppy was so sweet and calm so I asked "What is your secret?!" and she said, "Have you heard of NYC Pet Services?"........ the rest is history! But if you want to know some details: 1. They require proof of vaccinations, your pup cannot attend if they are not up to date. Keeping all the amazing pups and dogs safe! 2. Temperament screening -- all dogs are screened before being accepted into daycare. (Peace of mind!!) 3. Feedings, relief walks-- whatever you want for your pup! They staff really goes above and beyond to make sure you are happy with your pups routine (private feeding, etc). 4. Updates! You'll get pictures/videos from the staff of what your pup is up to. (Makes my day!) 5. LOVE, LOVE, LOVE. The staff truly loves and spoils each and every dog- they build special and unique relationships with each of the staff and you will get to see this first hand at drop offs and pick ups! 6. SPACE. If your dog loves to run and have ample room when playing-- NYC Pet Services does not false advertise-- your pups have so much room to run around. (A must for Sofia! She may be a pug, BUT she's got Boston mixed in) 7. Events/fun times/pop ups: around Holiday's or special events, NYC Pet Services makes the most of them all! From photoshoots, to keepsakes, to treats, to human and dog parties... there are so many opportunities to capture a moment with your pet here! read more

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NYC Pet Services is the best daycare and boarding a pet parent could ask for. We had to leave our six-month-old puppy for the first time, and he had such a blast at boarding - receiving updates and photos multiple times each day made me feel so much less anxious, and I was so happy to see he was having such a good time. He made so many friends, and is so happy - he loves daycare so much! Everyone who works here is so wonderful and truly cares about your pet - highly, highly recommend for anyone looking to leave their baby at the best daycare or boarding place. read more

*Update* Since my first review of NYC Pet Services, the service and continued inexpensive prices has kept me coming back to this welcoming and friendly, all-in-one pet stop. I don't go to any other place. NYC Pet Services offers the best boarding in Astoria, hands down. As of May, 2019, my 12lb dog's cost for an overnight is $45 and because the animals are not caged at night like other Manhattan locations, it makes me feel like someone is always watching out for their well-being. And come on, a dog slumber party?!? What could be better? My pet, Jackson, is a 50lb dog in a 12lb dog's body and because of that, gets along with all types and sizes at NYC Pet Services, not to mention the staff. They recognized that right away and while they did not automatically shove him in one of two areas for the dogs to be held (smaller dogs in the front, larger dogs in the back), they made sure that when he entered either one, he wasn't overwhelmed and attacked by the others. And two of the best perks is 1) the occasional picture of Jackson texted to me of him either playing or curiously eyeing the camera and 2) a fresh bath before I pick him up. They make sure to know when I am coming to get Jackson so when he is picked up, he has a clean scent to him. Think about it, you wouldn't want other dog smells in your apartment so a bath before they come home: priceless. It is said all the time, but bottom line, this is the best place to have your pet taken care of if you are traveling or simply need a break for a night or two. If you are looking to head to NYC Pet Services, you will not be disappointed. Tell them Austin sent you ;) read more

NYC Pet Services has been a life saver for me. My dog is currently a little over a year old and has been going there for a few months. The place is extremely friendly and my dog loves everyone that works there. There are times he wants to stay and not leave when i come to pick him up. The place is always very clean, all the other dogs are well behaved. I have never had any issues with the service they provide. So I have no complaints at all and I am appreciative of how they take care of my dog like it is their own. If I can give more then 5 stars I would. read more

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Amazing service!! I took my dogs here very last minute. I called in the morning to inquire about daycare service for my 1-year-old Siberian Husky, Thor, and my 5-month-old Cockapoo, Loki. The receptionist was super accommodating over the phone and allowed me to simply email over their information and she had us scheduled to come in by the afternoon. I was so delighted to see my dogs get excited upon walking in and how attentive the staff was. A girl named Beth helped me and within an hour I was receiving updates and the cutest pics of my fur babies. I was even more delighted when Beth told me that Loki had gotten dirty and she was nice enough to give him a bath, free of charge. They both had a blast and I will definitely be taking them back! read more

NYC Pet Services - Pet Groomers Near Me - Astoria, New York

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Love this place!! The play area is huge for a variety of dogs. My dog, Charlie, pulls my arm every time we walk by! Also Beth is the real MVP and she is hilarious!!! Love her!!! read more

My Yorkie was bit by another dog at this daycare. She has a bruised left eye, scratches on the left of her face, and three stitches on her head from the laceration. I understand accidents happen, and the dogs are unpredictable. But, the staff and owner of this business are unprofessional and incapable of handling situations like this. They did not follow any of my instructions or basic emergency protocols, so my dog waited outside in the sun and with no water until I arrived (only to find out that the vet was not available for hours- they did not care to call the daycare or check-in when they arrived.) The staff applied unknown glue/powder in the injured area, which caused an extra cut and stitch to remove the glue/powder. The staff and owner continuously blamed my dog for what happened: "she was barking at a medium-sized dog's face...she kept going back to him" and "she, as we all know, likes to bark in all the pup's faces". The owner continued to emphasize my dog's barking and made me feel like this is my dog's fault for what happened. I understand my dog barks, but no customer wants to hear that what happened is because "she started it". Moreover, when I reached out to the owner after a few days (because she did not care to follow up with me), she made me feel wrong for being upset. The owner used her past experience of when a similar situation happened with her dog, she understood, or how she takes her child to a park and accidents happen. The owner showed no responsibility or professionalism when the accident happened to now. They might appear to be "friendly" and "loving", but when accidents happen, the business is clearly incapable of handling such situations. read more

NYC Pet Services is fantastic! The workers loved my kittens the same as I do! We received pics every morning and every evening and never had to worry about our furr-babies! We received pics of the workers hugging and holding them which made us feel great since we couldn't take them along with us! Beth, in particular, is personable and responsible and really gave us that extra reassurance we needed! Awesome service! Definitely recommend! read more

NYC Pet Services - Ozzy and Coco - Pet Groomers Near Me - Astoria, New York

Awesome business and people. My dog Princess Georgia loves going here! Sam and her colleagues are friendly and proactive and obviously care about every client who walks in the door - two legged and four legged. They even take the time to text pics and let you know how your pet's day is going. :) Princess gets so excited on the way there and leaves super happy after having a fun day with her buddies. The packages for daycare and boarding are very reasonable. Win win all around. read more

NYCPS has a new groomer this year and he is GREAT. He is extremely knowledgable and listened to exactly what we were looking for in our pup's cut. We have an Aussie with a long double coat and we had a pretty traumatic grooming-gone-wrong experience last year (somewhere else - they buzzed all his fur off) and we were so scared to try again. But we will be coming back here for our grooms now! Great work. read more

NYC Pet Services - Pet Groomers Near Me - Astoria, New York

I love this daycare service! My pup leaves so happy every tome and he cant wait to get back! What i love so much about NYCPS is how much SPACE there is - i know my pup has so much room to run around which is hard to come by in NYC. The staff is always super attentive and makes it a point to know who Phoevo is and who we are which makes us feel super comfortable and know he is in good hands. They host a bunch events during the holidays and have so many arts and crafts days that make you swoon. Bring your pet here for fun times!! read more

I have been bringing my dog child to NYCPS since 2018. I am hard pressed to find anything negative to say. Maybe they spoil her a bit too much. My dog loves the staff and so do we; and it is apparent that she is well cared for when she is at daycare and when we board her for vacation. read more

NYC Pet Services - Pet Groomers Near Me - Astoria, New York

NYC pets is amazing!! There is nowhere else I would trust to send my little man. We send Niko to camp 3 to 4 times a week. After a fun filled day of playing with friends he's exhausted. The staff are so kind and put up with him begging for treats every two minutes. They send pictures throughout the day so we're always updated. They have a nice space for the dogs to play all day. If you're in the area I would highly recommend! read more

NYC Pet Services - Pet Groomers Near Me - Astoria, New York

Last week we called to see if they would have availability to board our rescue pit so we could go away for a few days. We requested a Monday -Thursday boarding in one of their more expensive private rooms they offer because he doesn't like other dogs in his personal space. We spoke to the owner Samantha and she said that they did have availability but would just have to meet our dog to see how reactive he is when walking by other dogs. We said sure and the earliest availability she had was for the following Thursday, which was a long wait considering we called on a Wednesday, but we agreed anyway. When it came time for our appointment, Samantha wasn't even there and her assistant had to call her to tell her that her appointment was there. While waiting, our dog was showing no signs of aggression because there were no dogs in the area. In fact he was crying because he hates car rides. When the phone was passed to us, all Sam could tell us was that she couldn't take our dog because he was too aggressive. Mind you, she is not in the building and she has NOT MET THE DOG. All she said was according to what her assistant said, he's too aggressive. This place is highly unprofessional if you, as the owner, forget or neglect the fact that you made an appointment to meet a possible client and then turn them away without actually meeting them, ultimately wasting their time. (Especially because we had to take hours off from work). Their website says they DO NOT breed discriminate which is ultimately a lie because I'm sure the ONLY reason they turned us away is because my dog is a pit. Even though once you actually MEET him, he is the happiest and sweetest people loving dog ever. I'm actually happy we don't get to experience this business because if the owner and staff neglect to do their job properly when meeting a dog, I can only assume how they treat the dogs that they do get. STAY AWAY from this false advertising business if you can because they lost my trust in 3 minutes. read more

NYC Pet Services - Our "aggressive" pit. - Pet Groomers Near Me - Astoria, New York

I cannot recommend NYC Pet Services enough!! My puppy absolutely adores coming for daycare (she starts to get excited when we are down the block because she knows she's in for a fun day of play!). The staff have been nothing short of amazing with my pup. They are so communicative! The staff send us photos and videos during the day when she's there - which I love seeing- and always call if anything happens. You can see the genuine excitement on their faces when my puppy comes in the door! It makes me so happy to know she is in good, responsible and capable hands. NYC Pet Services is a true gem in Astoria and I will be sending my puppy there for a very long time! read more

After coming to NYC pet services for a few months with my 10 month old pit, I can honestly give a 5 star rating. I love when I come in the ladies know his name and are excited to see him, as is Bruno when he comes in. I feel like he's in good hands and gets all of his crazy energy out playing with the other dogs all day. I think the cost is a great deal considering how long they are open. I've also boarded Bruno there for one night while on a business trip, and they were very accommodating with his non-kibble diet, which some places aren't. Overall I recommend this place to other fur-baby owners in the Astoria area. read more

NYC Pet Services - Bruno passed out after a happy day at daycare! - Pet Groomers Near Me - Astoria, New York

I live in Brooklyn and was searching for a place to host my pup's 1st birthday party. I found this place online and I have no regrets. The owner is very responsive, answered all my questions..and there were a lot. On the day of the party, her staff had the space all cleaned and ready for me to set up. They are friendly and really good with the pups!! I love the activities they do with the pups in their daycare. I wish I lived closer so my pup could attend regularly. Overall great experience! read more

Went today to get my cat cut and groomed. Wonderful and quick job. It's so hard finding a place that does exactly what you request and so proficiently. read more

NYC Pet Services - Pet Groomers Near Me - Astoria, New York

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