There was an OE parts search nationally for an OE small engine carburetor. Pipersville Garden…read moreshowed the part available and was ordered. The order was received and was instantly indentified as a Chinese aftermarket part and the inbound freight costs were 2 times more than it should be. After several contacts with the Pipersville parts person, this business stood by its representation of a correct part as posted. There was no comment from the company the same identical part could be purchased thought Amazon for $20 delivered yet Pipersville Lawn and Garden is charging $169.62. The parts person said he would charge anyone the same price. There was an attempt to contact the co-owner/manager of this business to discuss the issue. With no responses in a reasonable amount of time, there is the conclusion that this is the foundation of this business. This is a situation of deceit and lack of conscience that a business will seek any opportunity to take advantage of their customers.

Love to support local businesses and this place has been great. We bought our tractor and mowers…read morehere and everything has been great. Excellent, knowledgeable and reliable service.

Claimed to have repaired a leaking motor in my mower. Leak was worse when I got it back, so not…read moresure if they even did the work. The motor has not even been wiped off and did not look like it had even been taken apart. I suspect they just filled the fluid and moved on. I called about it, and they admitted they did not check if the repair had been successful because they were too busy. They had my mower for three weeks and I am back to square one, minus some money. This company does a large volume of work and they are shorthanded; go elsewhere if you don't want to waste your time and money.

I've rented a variety of equipment from Rental World. The staff is helpful and good at recommending…read morethe appropriate equipment for your project. One weekend, I rented a plate compactor. I tested it before leaving the store and it worked fine. Of course, when I went to use it at home, it didn't start. I called Rental World and less than 15 minutes later a truck pulled up with another plate compactor -- I couldn't believe how quickly they responded. I've compared prices and selection with Home Depot's rentals and typically end up renting from Rental World. I wish they were open on Sunday. If you want rent something for a weekend-long project, you'll need to rent it for the entire weekend and then return it Monday morning.

From the initial ' idea' to the end results, the gang at Estate Chimneys were nonstop helpful…read more.. with ideas for us, making sure we were happy with the design. The new gas fireplace was placed seamlessly with electricians, and masonry all working together and with us... and our nutty work schedule. We used them years ago when they placed a gas insert in our wood fireplace.. which was another outstanding job. Can't recommend them enough! Thank you

Customer service. I scheduled a propane tank to be refilled. It's been over 3 weeks and it's still…read morenot done. I've called 4 times and the best I get is promises. No one ever takes the initiative and calls with an update. I have to pursue them. They used to be a good company to deal with. Time to move on.

My washer wasn't working. He had it diagnosed within 30 seconds and fixed in 1/2 hour. Also a nice…read more gentleman to talk to. I will call again.

Fridge stopping keeping cool and we decided to contact Richard Ott for the repair. Showed up next…read moreday and assessed the problem quickly. Had the parts our fridge needed in his truck and got our fridge back to running properly within 2 hrs. Will definitely recommend Ott's to friends and family in the area !

This not a reputable business and I would never trust them in my home again…read more Reed's Appliance came out to diagnose our oven, which was old but still partially functional and we were therefore on the fence of repairing or replacing. The bake element wasn't working, but the broiler was so while I could use the oven, the temperature was about 60-80 degrees off from what the thermostat read. During the visit, the technician burned himself by touching the broiler, proving it was hot and working at the time. Honestly in hindsight, this should have been the first red flag because never have I ever seen a technician mindless touch an element that is known to be hot. While sucking on his burned finger, he then pulled the oven out and worked on the panel in the back, commenting on a loose connection that he said he could repair. Immediately afterward, he pushed the unit back into place, turned on the oven and it was now completely dead. No bake or broil and a continuous error code. When my husband reasonably asked what the company would do since the oven was now worse than before the technician touched it, the tech became defensive, insisted he didn't cause the issue, despite my husband (an engineer) explaining how he fried the circuit. The tech was visibly overwhelmed and when my husband asked again what the company can do since they made the oven worse, he said "there's no charge for today," and stormed out, leaving the check I had already written on the counter. The owner called me and launched straight into yelling, cutting me off, accusing me of refusing to pay (false), calling me a liar, accusing me of deliberately trying to screw over a small business, and finally telling me I'm a "horrible person." She had no interest in hearing what actually happened or settling this reasonably. She even twisted a harmless joke I'd made about wanting a new oven into proof of bad intent... the logic of which is evidently lost on me. After reading other reviews, this appears to not be a fluke with this woman and if business is hurting then I'd insist her to look no further than the mirror. She came across as completely unhinged and wildly unprofessional. After I hung up on her, because no person deserves to be verbally abused, there was a knock on my door and the tech came back, asking for payment! I reminded him that he said there would be no charge for today when he stormed out to apparently call his boss. He then said "I only said that because it was clear you weren't going to pay us." Again... the check was literally on the counter. I attempted to calmly explain how it was unfair to be expected to pay full price for a diagnostic that made my oven no longer usable and in fairness to him he said that was reasonable. I said I'd expected the owner to call me to discuss how we could make this right. Based on the tech's statement of "you wanted a new oven any way," he seemed under the impression that it was ok to break the oven entirely, as though a new one would just materialize. To be clear, I want a working oven. If the cost to repair was going to exceed 500 dollars, I would buy a new one. After his tinkering, not only can I not use the broiler but now the fan runs continuously and I had to unplug it altogether, rendering it useless (including the cooktop) until my new oven arrives. I told the tech we could resolve this amicably if the owner apologized. He said he'd call her in his truck and come back if she agreed so we could settle. He drove off then so God only knows what this unstable woman had to say, if he even called her at all. Bottom line. The diagnostic made the problem worse. The technician waived the fee and walked out. The owner responded with verbal abuse instead of accountability. Appliances fail. Mistakes happen. Screaming at customers, calling them liars, and insulting them when your company causes damage is unacceptable. Use this company if you're comfortable with that risk. Otherwise, consider yourself warned.

BAD EXPERIENCE!!! They will quote you $95 but charge you more with no good explanation…read more We requested a service call on May 31 2023. They told me on the phone it would be $95, which goes towards parts and labor if you choose to use them for the work. Guy showed up, looked at our fridge for 30-40 minutes. He fixed a small leak and charged us $125. I called to complain and the guy said he did $125 worth of work. No explanation, no hourly rate calculated, no parts used. If their service costs $125, they should say so!!!! Dishonest. Find someone else.

Amazing same day service! Very knowledgeable and friendly! I spent over $1000.00 between two other…read morecompanies to still had a clogged dryer vent. Sal Jr. came out and within 30 minutes diagnosed and fixed the issue and only charged 75.00 service fee. 100% recommend for dryer vent cleaning!

Sal has cleaned out my dryer vent twice now. Both times he and his son have been super personable,…read moreprofessional, and helpful. This last occasion they cleared the vent of the blockage and ended up saving me from buying a new dryer. A different company service technician had told me various pieces were broken in the dryer but in actuality the only problem was the vent being blocked on the outside. Sal made sure the dryer was producing full heat before he left and therefore has saved me from spending money unnecessarily on a new dryer.

Knowledgable helpful. Willing to fix my old vacuum without trying to sell another. Creative.read more

Very nice owner of sew & vac. I am very plrased with the service anf very friendly. I will return…read moreto buy products from Newtown sew & vac.

Took my Shark vacuum into Dave's because I had something stuck in the floor brush tool that I…read morecouldn't dislodge. The owner very quickly fixed my issue and at a great price! Every time I shop at this store everyone is so friendly, knowledgeable and efficient - I would never go anywhere else!

There are three businesses that bring me back to Allentown: my hair salon, farmers market and…read moreDave's Vacuum. My 20 year old Kenmore is still going strong, but needs the occasional servicing and belt replacement. Dave's is the only place I trust. His prices are more than reasonable. He's quick with repairs. And when I tried to trade in my old vacuum for a new one, his response was "I'm more than happy to sell you a new vacuum. But in my opinion, the one you have has a lot of life left in it and is better than half the new ones on the market." Honesty and integrity like that is hard to find these days and is representative of the Old Allentown where I grew up--and the reason Daves has been in business for over 50 years.