Had a great experience with their service. Everything was handled professionally and very…read moreefficiently. I really appreciated how fast and knowledgeable the team was. Highly recommend.

Our AC stopped working during a heatwave, and this HVAC team came to the rescue. They showed up the…read moresame day, fixed the unit efficiently, and even gave us tips on how to keep it running longer. Great customer service, honest pricing, and the house has never been cooler. I'll definitely call them again.

Prime Air Group has been my go-to HVAC company for the past year and a half, and I couldn't be…read morehappier with their service. I've used them three separate times, twice to inspect my contractor's work after an apartment renovation, and most recently for a minor repair on my split system AC. Every single visit has been professional and thorough. What I appreciate most is how much time they take to explain the technical details of what they're looking at and what needs to be done. It's clear they actually want you to understand the work, not just take their word for it. Their most recent visit was during a heatwave, and they still managed to get to me promptly and fix the issue quickly. I'll absolutely continue using Prime Air Group going forward and would recommend them to anyone in NYC looking for reliable, honest HVAC work.

Extremely professional and trustworthy AC installation and maintenance service. Have used them…read moremultiple times to install new ductless mini splits and for some repairs. Would recommend

Asked for dryer repair - appointment scheduling was quick. Technician came and reviewed quickly,…read moregot a quote, then had the part delivered. Technician came again for the repair and things worked well after. Quote was reasonable and maybe slightly above my expectations but within my range.

Alex did a great job fixing our dishwasher. He quickly diagnosed the problem and had it fixed in no…read moretime.

Jon from Soho HVAC came highly recommended and he replaced 3 Ptac units in total. One of the units…read morewas not working properly and he tried to figure out the issue but it kept acting up. So he advocated for us with the supplier to swap the unit out for a replacement since there was something wrong with it. He took it upon himself to do the right thing and we really appreciate that a lot. Thank you, Jon.

After using two major HVAC repair/suppliers over a 7 year period which included many nonproductive…read moreservice calls, a new Ptac unit, a new sleeve, a new coil, a new thermostat , new sensor and various other attempted interventions for a leak in the system, none of which ever resolved the actual problem. Finally, by chance I got hold of SohoHVAC and John spent time discussing the issue in detail with me before he came to diagnose in person and when he did come he fixed the issue in no time at all, as what he originally diagnosed was the problems so he came prepared. He is a straight shooter, extremely knowledgeable, and fairly priced. I am so happy to have this issue resolved after all this time and thousands of dollars later, it's truly amazing. I obviously highly recommend this company and will use them again.

Professional, was able to schedule for next day booking when NYC had its first heat wave this…read morespring. They have the best interest of the customer in mind. I ordered plexiglass as part of the original booking. When they arrived to install the window unit, they realized it wasn't actually needed with my window set up and I was able to get a refund on the plexi. Great customer service. Reliable. Would definitely book them again.

I've had several AC units installed at my apartment over the years. While I have done DIY AC…read moreinstalls in past apartments, having someone come in and make sure everything is installed correctly, for piece of mind, is priceless. Keep Cool NYC's techs are always professional and fast. Prices are reasonable/affordable. They've been my choice for years and my recommendation to others. I left the same review on Google reviews if anyone sees it there, but some people prefer one platform or another so thought I'd give my two cents on both.

The team at Airnizer are excellent. I recently had a mini-split unit installed in one of my rooms,…read moreand a separate cleaning effort for multiple mini-split units. They are extremely responsive through text and phone calls, providing all details and cost breakdowns so there aren't any surprises. The pricing is on par with competitors in the area. As for the work itself, the team was prompt, showing up at the earlier end of the promised time window. They were efficient with both installation and cleaning efforts. The installation went seamlessly and flawlessly. Overall, I would absolutely hire Airnizer again as they provide an excellent level of communication, responsiveness, and overall service quality.

Excellent service and communication throughout. Max responded promptly to my Yelp request and…read morescheduled Oleksandr for a next-day visit. Oleksandr was extremely knowledgeable and fixed our heating issue quickly. I highly recommend this company. For context, we had hired another HVAC company two days earlier, and they were unable to diagnose or resolve the problem.

Very professional and a family-owned business where you get to talk to the owners and they do all…read morethe work as well. Justin and Harrison are great and Harrison was incredibly conscientious, arrived early for the job, made sure it got done right, and the cost was very reasonable for quality work. They got our mini split system back up and running and we couldn't be happier. Highly recommended and plan to hire them again in the future for more projects!

Completely unprofessional and unworkable. I asked for my HVAC to be tuned to lower the humidity,…read morebut they ended up doing the opposite and doing the opposite of what I asked. When I left a negative follow up review, with the expectation that the issue would be fixed, they lashed out and I said I'd be fine pulling the review if they came and fixed their mess up the day after they did it. They didn't. Your money is better with another company

I had a great experience with Igor. I moved to a new apartment and had no one to help me install…read morethe AC units. My apartment was unbearably hot, and after contacting many websites and companies I either didn't get a response or received unrealistic prices. He was honestly the best. He was fast to respond, straightforward, reliable, and most affordable! He installed my two window AC units the same day I contacted him and was done in about half an hour. He was professional and honest throughout the entire process and I'm happy I found him since I will absolutely be needing his service again!

Igor was incredibly responsive, friendly, and professional. I would highly recommend him to anyone…read morelooking for a deep clean for their A/C unit. He was very prepared and handled the installation effortlessly and efficiently. Great value for the service and he sticks to his original quote! My A/C no longer has a smell and it feels brand new, can't recommend him enough!