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    O'Brien Physical Therapy, PLLC

    4.4 (9 reviews)
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    Mayo Clinic Primary Care Phoenix

    Mayo Clinic Primary Care Phoenix

    2.5(14 reviews)
    1.6 mi

    I Had a three very interesting conversations with Mayo today…read more Called Dr. Michael Bryan's office to make an appointment about lower back and hip issues. Wanted to start the process for hip repair or replacement. Nurse Halley was very nice and considerate taking my info. She attempted to make an appointment and said there seems to be a problem and transferred me to Garrett an account specialist. He informed me I have been deleted as a patient because it has been over 3 years since I have seen Dr.Michael Bryan June 2020 actually 3 years and 6 months for COVID testing. I said to him I'm in my portal and I see over 250 lab results and over 300 physician summaries since Aug of 2005. I've been a patient over 17 years. He said he was sorry and there is nothing he can do. He then sent me to his supervisor Kassie. She said she was sorry that I was deleted from Mayo and they are not taking any new patients. I said I'm not a new patient. I said to her when I was working we were told years ago to establish a family Mayo physician with Dr. Michael Bryan so when you retire your grandfathered in for life. No body ever said to me to make sure you go in once a year to keep current. I have a portal and I read my messages. Why did I not get some reminder to come in as my 3 year inactivity would cause account deletion infact the most recent mail I have is from Carol Carrillo dated 09/28/2022 to make sure I have regular Medicare and a supplement and that Mayo does not take Advantage Medicare . I asked Kassie to speak to another supervisor and she was sorry and implied she was it. Times are changing, we are being canceled and slowly erased from existence. Retirement is not what I thought it would be.

    This office is helpful and the care is exceptional. I have been part of the Mayo Clinic for…read moreseveral years and becoming a patient under their care has been fantastic. My entire family goes through Mayo Clinic health care. The have saved my mothers life twice over the span of 25 years and my 24 yo daughters life when she was diagnosed with stage 4 cancer. Their scheduling can be their weak spot however I have noticed a lot of improvement. The doctors are literally the best care you can be lucky enough to receive - they spend the time with you and place patient care has a high priority. I was literally a shocked to see these negative reviews. I know I'd you are not a patient it can be challenging to get into the system however I am forever grateful for their amazing care thank you

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    Mayo Clinic Primary Care Phoenix
    Mayo Clinic Primary Care Phoenix
    Mayo Clinic Primary Care Phoenix

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    HonorHealth Scottsdale Thompson Peak Medical Center - Surgery waiting area is comfortable

    HonorHealth Scottsdale Thompson Peak Medical Center

    3.0(176 reviews)
    1.4 mi

    What an Outstanding Facility and the Staff was Superb!!! We…read morewent into the ER due to my being sick all night and came in to get some assistance with getting something to help me with the vomiting that was relentless! After describing my symptoms they did several tests and found that it was a heart issue as well!! I was so impressed that they went above and beyond with my care!! I was admitted and had an angiogram to check to be sure I wasn't having an issue with blockage- they did that a 5pm in the evening!! I felt confident that I was receiving the Best Care! The Staff from the ER to all the nurses and Doctors in Cardiology were Outstanding!! So caring, empathetic and supportive to giving me the Best Care!! I highly recommend them!!

    You go through a security check prior to entering. Very welcoming staff here. Clean and nice…read morehospital. I stopped here to grab a bite. My appointment was across the street. Best kept secret that hospitals have cafeteria with great deals. While limited, you can usually find readymade packaged food, salad bar and hot food. I decided on a veggie pizza slice. It had been sitting on a burner to keep it hot. It indeed was hot! Not bad but I have had better. Shared parking lot and WiFi.

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    HonorHealth Scottsdale Thompson Peak Medical Center - Great views are calming

    Great views are calming

    HonorHealth Scottsdale Thompson Peak Medical Center - It's nice to see donors acknowledged

    It's nice to see donors acknowledged

    HonorHealth Scottsdale Thompson Peak Medical Center - Healthy options in Garden Cafe like roasted avocado and teriyaki non-meat meatballs over brown rice:tasty!

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    Healthy options in Garden Cafe like roasted avocado and teriyaki non-meat meatballs over brown rice:tasty!

    O'Brien Physical Therapy, PLLC - physicaltherapy - Updated July 2026

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