Quality of massage therapists have diminished. It used to be one of the best around. The turnover…read moreis terrible. One month you may get an excellent massage and then the next month that therapist is no longer there and the new person will not listen to your information about your massage preferences and muscle issues and will just rack on you. I know therapists need a break room however being so close to rooms without good filters is bad. It constantly smells like old food. Sometimes the therapist will come out to greet you and she's still chewing her food. They know the schedule however they don't seem to be able to tell when a client was there last and who the therapist was or anything about the client. Looking for a new place.

Not sure why there are bad reviews on here when these ladies really do magical wonders on your…read morebody. I went for my first time about a month ago abd have gone once a week ever since. The environment is very clean , calming and relaxing. The amount of detail that goes into your massage is phenomenal. I really enjoy the ambience and both Mimi and Julie are great masseuses. Love this place

If you're looking for a strong authentic Asian massage, this is the place for you! The rooms were…read morevery clean and it had a nice atmosphere! Everyone is very kind even if there is a little bit of a language barrier. I've tried several styles of massages and I've always come out super relaxed!

The Reviews on Yelp are deceiving for this Place! We just left from an Hour couples body massage…read moreand it was super disappointing! We were both so shocked at how awful the lack of massage technique was! for a place whose only service is massaging! Smh ! Highly discourage anyone from booking a massage here! What a waste of money and time! We let the front desk Guy know how disappointed we were and he was very nonchalant! no apology no compensation! Sorry customer service! But never will they ever get our money! We learned our lesson!

We wanted foot massages. Soak feet and then they work on your body with your clothes on. We were…read moretalked into combo? Very expensive at $85 but it's close to beach and we were on vaca so.... It was not at all what we wanted. It was a very unexperienced massager, clothes off and foot massage was soso.We had to pay ahead of service, and then a lady yelled when I didn't want to tip. What I received wasn't worth $20 let alone $85 and that is what they got out of me.

Amazing massages. Very experienced. Nice and friendly…read morecustomer service. Open late and available all days.

I went in for a 60 minute massage. It had been a while since my last massage and I needed it bad…read more Lara was doing so well, I extended it another 30 minutes. Deep tissue massage and I mean really deep. Lara was professional, pleasant and incredibly effective.

Always excellent! Conveniently located near the port. Always a professional and thorough massage…read more Table shower available if I just got off an international flight or whatever. This place is wonderful. Always delivers amazing healing. Thank you!

Rough, heavy "Swedish massage" resulting in broken capillaries and inflammed, sore skin. Sketchy…read moretipping and payment, with extra fees for using a credit card. Hopefully our experience gives others an idea of what to expect. I wish I had read the other Yelp Reviews before we went to Zen Spa. Other people have experienced the same roughness in their massages, and the same coerciveness with tipping and payment. Swedish Massage I booked a massage for my 20+ old son. He is an athlete and has had many massages at other spas, including deep issue/sports massage. When we arrived, the "therapist" suggested a 90-minute session for $110. For today, my son did not want a deep tissue massage so I asked her to confirm that this session would be Swedish and he could tell her to make the pressure as light as he wanted. She confirmed yes. Payment and 30% (or higher) "Suggested Tipping" When it was time to pay, she asked me to hand her my credit card, and then as she initiated the payment, she asked how much I wanted to tip. Since it was a $110 session and I customarily tip 20%, I said "$22". However, she did not just add $22. She pointed to a printed sign that listed "Suggested Tips for a $110 session" and the smallest suggested tip was $30. This is a 27% tip, far above customary. In all other businesses I've dealt with, I am the one to tap my credit card, and I can privately enter whatever amount of tip that I choose. But at Zen Spa, the therapist held my credit card hostage while asking me to tell her how much I wanted to tip, as if it was a set amount obligation and not the client's choice to show appreciation for good service. I was taken aback by how presumptuous she was, but decided that I would just tip the 27% and be done with it. The payment should have been $110 for the service plus $30 for the tip, for a total of $140. However, the receipt total said $142. I pointed to the sign that said the 90-minute Swedish massage was $110, so the total should have been $140. She kept insisting that her total was correct, and only after I kept asking did she point to a different sign that said that there was a $2.00 fee for using a credit card. My guess is that they were passing on the credit card companies' fees to the client, but they didn't want to change the published price list, so they created a smaller sign that said that there would be a $2.00 extra fee. Really deceptive. Rough Massage and Broken Capillaries After we left, I asked my son how it went. He said it was a terrible experience. We understand that there may be bruising or redness, but he has never had that with deep tissue massages at other places. But at Zen Spa, with a supposedly "Swedish massage," the woman was so rough with her hands and a tool -- perhaps a massage roller -- that he had to tell her to lighten up. The result of all the roughness is a back full of broken capillaries and inflamed skin (see photos attached). This is not normal. Less important, and rather funny, was that the spa room smelled like garlic. This place was definitely not peaceful and zen. One positive thing I can say about the spa is that they take precautionary safety measures because of the neighborhood. Another therapist/owner said that they lock the doors to the building when they are in sessions because "there are lot of bad boys" in the area.

I loved the Massage session with Anny. Super professional and secure of her work, she even gave me…read moresome advices after the session

The good: the massage overall was good, not great but worth the $70 spent…read more The bad: my therapist was the only one there and answered the phone twice and the front door once in the middle of my massage. Doesn't scream relaxing to me. Unsure if I'll be back or not with the many other options available but if it weren't for the many interruptions, I would 100%

One of the best massages I have ever had. Peaceful vibe until more people start coming in but still…read morewas great. My masseuse, CoCo, had the best hands ever.

Go there to get a massage. Rushed into a room and after 15 minutes someone comes in. Massage was…read moremediocre. The real issue was the masseuse, taking a photo while on top of me and then freaking out because it made a sound when doing it and then frantically tried to show me that it was just taking a screenshot of a different phone then ran out two separate times, taking calls and trying to explain about the photo then to have another different masseuse come in asking me if she wants to do my head. Very awkward and uncomfortable. The worst part about it. All my lower back has been in pain since the massage and it's been two weeks. Definitely not going back.

One of the best massages I ever got came out feeling totally relaxed. 100% above board, totally…read morelegit no monkey business at all, which I can definitely appreciate. 100% professional I would recommend to anybody.

Worst massage place in south Florida . Extremely Rude employee, have no clue where's the spine,…read moreleft me with pain in the neck I never felt before , if there was 0 star I would put 0, negotiating the tip... stay away