I cannot thank the staff at O'Connor Mortuary enough for the kindness and support they extended to my family and I before, during, and after my mother's funeral. Terese H. and Jessie went above and beyond to help make sure my mother's funeral went smoothly. We had over 380 guests at my mother's funeral, and meticulous coordinating was key and they were informative and caring throughout the process. I highly recommend this organization for your funeral needs. Thank you! read more

The services at O'Connor mortuary yesterday were absolutely heartfelt In addition to all of the kind expressions that were shared with our loved one. They also shared some very kind words. They did a beautiful job afterwards in the salon. We highly recommend their services as warm, genuine, loving people. read more

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I attended a memorial service for my great uncle at O'Connor's over the weekend and it was a lovely, intimate experience. The staff was present, but enough in the background that they weren't obtrusive. (I will say, however, that during one of the eulogies we could hear someone opening & closing what sounded like a loud door just behind us that was a tad distracting. I wish that wasn't happening). We were in one of the larger rooms, but it was still small enough to be intimate. I really appreciated it. It brought everyone there together as one to honor my great uncle. I say that only because if you expect a very large group, O'Connor might not be able to accommodate you so you might want to ask them about how many people they can hold in their rooms. In all, we had a good experience in our short time at O'Connor's. They did a wonderful job of helping us honor our family member. read more

Think twice before planning a funeral here. The facility was dangerously overcrowded (standing room only), and the staff refused to open the viewing room door, citing "privacy." They are clearly prioritizing a strange policy over guest health. On top of that, parking is practically non-existent. read more

O'Connor Mortuary - The viewing room is kept closed while there's almost a hundred of people inside in a confined space. - Funeral Services & Cemeteries Near Me - Laguna Hills, California

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I can't say enough good things about O'Connor mortuary and Amber. For starters they really care. Furthermore there dilligence is unparalled. Amber was an immense help coordinating with the Coroner's office so my wife's ashes could return home with her mother and sister. Furthermore, the entire staff was knowledgeable, loving, diligent and helpful. O'Connor and Amber were certainly there for myself and my family in our time of need, and I can't thank them enough. read more

Terese showed me all the packages they had and then when I agreed to one she started saying all these extra fees that weren't included in the packages , so I asked her well then whats the price packages for if nothing is included then she started saying well these fees dont go to us so I said im going elsewhere then she said it would cost me 550 dollars to get my loved ones body out so I contacted my lawyer and he said thats illegal you cant hold a body hostage. She also said take your business somewhere else while i was leaving. So I went to another place. They wanted to charge me 7k plus without those extra not needed fees and I got everything for 3,800 . She was like a used car salesperson heartless and controlling. read more

O'Connor is the best! I am so incredibly thankful that my family worked with them after my grandfather's passing. His wish was to be buried back in the Philippines, and O'Connor explained the process in detail & were extremely helpful in coordinating the complicated process and ensured my family was updated at every step. We worked closely with Terese, and she was so helpful during this really difficult time and helped my family navigate the confusing process. Everything went without a hitch & ran smoothly, and my grandfather made it safely to the Philippines. Thank you so much Terese & O'Connor. You helped make a sad & stressful time so much more bearable. read more

Professional staff. Explained details well. Services were for advanced planning of funeral needs.

This company is amazing - during such a difficult time they are incredibly supportive. Everyone is professional but so compassionate at the time. Our arranger, Terese has made such a positive difference for our family during this grieving period. read more

We recently had a viewing and vigil service for our father followed by a funeral mass at St Kilians Catholic Church. Overall the services and facilities of O'Connor were top notch. 1) Questions and concerns were addressed immediately even when our arrangement counselor was not available 2) To the greatest extent possible they accommodated all of our requests 3) The funeral director provided clear instructions during the ceremony 4) The facility in Laguna Hills was gorgeous, functional, and immaculate I would especially like to acknowledge how phenomenal the staff has been: - Teresa Estrada (arranger) - Natalie (funeral director) - Patti (funeral director) - Jo (funeral director) Please forgive my spelling if it is wrong It was a great experience to work with these individuals. read more

I highly recommend O'Connor Mortuary. They were amazing from beginning to end. Each and every staff member went above & beyond to help us honor our loved one. They are extremely professional & the mortuary is gorgeous. We can't thank them enough for helping us through one of the most difficult times that our family has ever experienced. read more

Wish I could give 10 stars. This business has been extraordinary, so much so, I am considering doing pre-planning for myself, when that day comes and my family will not have to be burdened. I called them because of their yelp reviews and they did not fall short. Kind, compassionate and extremely caring. Teresa is top notch. Prices are fair and reasonable. Not the cheapest, but you get exactly what you pay for, quality. This is what I was looking for, when it came to my father's final events and his request for cremation. Burying a parent, is brutal. I am still in shock, 2 weeks later. Yet this group floated with my families mixed requests, with ease and compassion. Highly recommended. read more

We worked with Teresa Estrada Orozco, she was so kind and easy to work with thru the difficult process of my moms passing. From start to finish they handled everything with such kindness and respect. They are all wonderful and I would highly recommend their services. read more

O'Connor Mortuary is a great choice when shopping for the right mortuary to use when a loved one passes. My friend lost his wife, and chose this place to do his service. Amber Lara was our coordinator. She worked well with my friend's family and her team to help him plan a Celebration of Life event that would really honor his wife. At every moment the team was respectful and helpful. I'm especially thankful for Andrea and Erica who helped me set up the day of the service which was March 7th. I could not be happier for all of their help. Also, my friend broke his arm a week before the service. On the way to the service, I told my husband that O'Connor Mortuary went above and beyond their call of duty and accommodating him and personally assisting him in getting some furniture to the service, so his wishes would be honored. Whoever chooses this Mortuary for their needs, will not be disappointed. read more

Our family had a funeral service for my mother who passed away in March 2025. We really appreciated all the services we received with gentle, sincere, and warm care from all their staffs, specially Mandy, Tony and their team from the beginning to the end. Their pre, during and post services are super and excellent. Highly recommend to other people. read more

The stuff there is so nice very educated very compassionate. I felt very comforting after being there.

O'Connor Mortuary was absolutely wonderful from start to finish. The entire staff, especially Amber and Natalie were so professional, sensitive and accommodating. They really know exactly what families need during such a difficult time of grief. The entire service for my Dad was exactly how we wanted it and everyone at O'Connor gave us a great experience. Even returning back to the building was comforting knowing we picked the perfect place to gather family to honor my Dad and the perfect caring people to care for him. The setting is absolutely clean, peaceful and comfortable. I would look no further to manage funeral services. read more

Jennie and her fellow staff members were very heart centered and amazingly compassionate in helping our family with a huge emotional loss. She understood all the emotional feelings that accompany loss. Her gentle and caring communications helped me with some delicate choices in a very distressing time. I felt most of the burden was lifted off of me in planning the funeral services. I recommend O'Connor Mortuary highly Laurie read more

My husband passed due to cancer unexpectedly in mid January. For anyone who's been this situation, you know it's hard to know what the next step would be. O'Connor Mortuary was one of the list of mortuaries referred by one of the trauma volunteers. After I made the call to them and they pretty much took care of everything. They were so understanding, compassionate and very accommodating. I felt that I was entrusting my husband to a hand of a family member. Their amazing care team took great care of my husband during his brief stay as my husband was eventually transported to Bay Area for his final resting place. O'Connor staff were very helpful and made sure every detail was taken care of and followed things through. They were so accommodating to our request. One of the most surprising gestures was they made a request to have a tree seedling planted in one of the nation forests as a living tribute to a loved one via Living Memorial program. It was such a lovely and thoughtful gesture by the O'Connor. I was very grateful and appreciative of it. I want to thank O'Connor for making the transition as smoothly and painlessly as possible for me and my family during this difficult time. read more

I cannot say enough about how well the staff at O'Connor treat you and care for you. I had my dad moved here from Rose Hills Mortuary after they started his care but were awful to work with... delays... issues w sending my dad for burial in Canada, they were just awful. O'Connor staff were WONDERFUL! Caring, compassionate, helpful, professional, reliable, reachable and easy to work with. I'm so grateful. Take your loved one here! read more

I cannot say enough nice things about this mortuary. They helped us cremate my father, sister and mother. They are so caring. They do not push upsells. read more

We could not have had a more peaceful and seamless process for planning our son's service. Jennifer and Joe write the book on perfection of the funeral process. The compassion, love and expertise was above and beyond. If we could, we would rate Joe, Jennifer and the entire O'Connor Mortuary Family 10 stars. We will be forever grateful for the kindness that was shown to us. God Bless. read more

Someone close to our family recently passed away. While at hospital, I requested a different mortuary to pick up the deceased individual. I faxed the paperwork over to that mortuary and they stated that they would pick up the body. That mortuary did not follow through. Feeling despondent, I stopped by O'Connor Mortuary to see if they could help us out. I met with Amy and explained the situation. She could tell that I had reached my breaking point. The other mortuary allowed the deceased individual to be placed in the morgue, which is what we didn't want to happen. After speaking to Amy, she sent her driver over to the hospital to pick up the individual and she also called to tell the hospital staff to refuse to release the body to the other mortuary. The body was back at O'Connor's Mortuary in less than an hour! Amy and I discussed pricing and I explained that the final resting place was on the east coast. She said that we'd coordinate with a funeral home back east as well as the cemetery. She provided me with an estimate for the cost of preparing the body and shipping the individual back east. So the next day, I had an appointment with Jeff. When we met with him, he began by giving us a tour of the facility and some background about the company. He then asked us to tell us about the individual. He wanted to know what our fondest memories were and what hobbies they had. I was appreciative of this because he wasn't getting down to the financials right away. He humanized the situation and put our minds at ease. Once we began discussing the financials, every detail was laid out for us. Jeff gave me an estimate for cargo shipping and proceeded to help us schedule a viewing for friends in the area. He conversed with the funeral home and cemetery back east so that I could continue planning for a funeral. I was also able to view the body prior to the wake to see if the individual was presentable. Once we had the viewing, Jeff messaged me the next day to let me know that cargo had received the body. I was told what time the flight would land and given the itinerary. Flight numbers and times were provided so that I could track the progress. The funeral home on the east coast also contacted me and let me know the schedule as well. They proceeded to notify me when the body was in their care. O'Connor Mortuary helped ease a situation that seemed out of control. I am thankful for the amount of compassion and empathy that their staff exhibited toward us. They told me that they would take good care of the individual and I felt that provided protection for them in a way that we couldn't do on our own. I wouldn't want to make it a habit to come her anymore but if a series of unfortunate events occurs again, I would definitely call upon O'Connor Mortuary to guide us through this difficult situation. Their fees are set so you know that they're not taking advantage of people at the lowest points in their lives. read more

From the moment we arrived at O'Connor Mortuary, until the moment we drove away a few days later to celebrate our father's life, the entire staff was the best ally any family could ask for. Compassionate. Erica Bertoldo, Funeral Director, was genuine, sincere, and compassionate about our loss. We shared about who our father was, what he meant to our family, what his life journey was, and how O'Connor would best honor his legacy. The services she coordinated were to so instrumental to his life celebration. Patience. Rosemary Shadwick was patient with the process of bringing together all of the sequence of events for the day of our father's life celebration and the details involved. She made sure we were happy with the final drafts of the prayer card and program, helped establish a donation link in lieu of flowers, as well as assisting coordinate with St. Thomas More Catholic Church. Attentive. The church services were beautiful and attended by many who were a part of our father's life. Mitch and Sara arrived exactly as planned and assisted with setting up program tables, flower arrangements, even assisting elderly guests find seating. O'Connor Mortuary has been part of the life celebration of several of our family members and we are forever grateful for the services they have provided to assist us during these difficult, yet memorable moments. read more

Nothing good happens that leads you to a mortuary, but O'Connor helped me through a difficult time with care, respect, and made everything very easy for us First used them when my dad passed away in 2018, then again two years later for Mom. Both times I worked with Jennifer Munro, a wonderful person who walked me through this strange new world and helped me understand things while I was wracked with grief. The services were wonderful, and we used O'Connor for all aspects, including the video slideshow and a preacher Note that O'Connor was broadcasting services over the internet years before Covid, so they were years ahead of the times Jennifer and all her associates treated Mom and Dad and their visitors with the utmost respect. I couldn't have asked for better people Thanks, folks. You were exactly what I needed, exactly when I needed it :) read more

We have used O'Connor Mortuary on two occasions. The first was when our father passed away unexpectedly four years ago. My brother and I did not know how to proceed. Fortunately for us, Terese Henriks walked us through the process, explaining what decisions we needed to make and gently guiding us through this difficult time. The mortuary was both professional and compassionate. A few months ago, our mother passed and we decided to have a celebration of her life. Teresa's team helped us with a deacon who tailored the ceremony for our specific situation. The videographer did an outstanding job with a photo montage of our mother's life. There were team members who helped us set up the room. We were able to pull together a celebration that was reflective of our mom, not an event that could have been for any person. It was gratifying to have such an elegant and distinctive remembrance. read more

Last week I attended a friend's Dad's memorial...this was a beautiful service & so personal {even thou the officiant had never met the deceased}. Keith, the officiant, used humor (in a very tasteful way} to remember our loved one just as he would have wanted to be remembered. Keith also included family and friends and asked them to participate in the service {by raising hands to see who worked with him, who was a neighbor, who attended school with him and also by asking us to share memories and/or a simple word to remember our loved one by}. During the service, a passage was read about grief {written by Gwen Flowers} reminding us Grief is not linear...it is not something you get through or something you complete. Be gentle on yourself and tell your loved ones daily how much they mean to you. Thank you Keith for such a touching celebration of life for an amazing man. read more

Terese Henriks is truly an angel. She guided our family through an extremely difficult time with patience, kindness and compassion. We are so grateful for everything she did for us and we will never forget her. We also want to thank the rest of O'Connor's staff who helped us. Jeremy, Erika, Anna, Stephanie, Leslie, Anne, Veronica, Natalie, Amy, Mitch & Savannah were all extremely friendly and compassionate to our needs. O'Connor's treated us like family and guided us carefully every step of the way. I cannot thank them enough. Thank you Mother Terese and everyone at O'Connors. You are the best. read more

I am writing a second review to respond to the phone call I received from O'Connor Mortuary. Thank you so very much for responding to me & my family. Joe Fitzgerald, CEO called to assure me that our grievances were acknowledged & passed down to the employees & a few new procedures will be implemented to avoid what happened to us. I cannot tell you how much that phone call meant to our family. Thank you O'Connor Mortuary for making it right. read more

Absolutely horrible service. i was hoping for professionalism during our time of grief, but that wouldn't be the case! Our brother passed away in Montana & was shipped down to Orange County & was received by O'Connor Mortuary. I received 4 docusigns to embalm my brother... he was embalmed in Montana before her arrived! There was no inventory list made by O'Connor & therefore caused great anxiety that they lost his cowboy boots! I paid an exorbitant amount to them & did not get a receipt (you get one at McDonalds!). Very unprofessional...I went in personally to request a receipt & question why they didn't post his obituary. Seriously not worth the money. Use another mortuary! read more

My father passed suddenly (although not unexpectedly) just over two weeks ago. Before his death, no plans had been made for celebrating his life. The hospital where he passed recommended two mortuary services. O'Connor was one, and after a bit of research, our family chose O'Connor Mortuary. We could not be happier with our choice. From my mother's first phone call to their recent follow up, O'Connor's services have been top notch. Erica Bertoldo, our funeral director, was compassionate and patient with us throughout the process. The same can be said about all of the staff with whom we interacted. Erica made sure we knew all of the options available for every aspect of the service and followed through on every detail. The vendors she recommended were also first-rate. Beyond the beautiful and serene setting of the mortuary itself, we used the following vendors: Chaplain: Mack Powell Slide show: Scott Bush at Life to Motion Flowers: Michelle at Lily Fiore Floral Artistry Burial: Captain Jim May - Sailboat Burial at Sea Erica also helped with finding a location for us to have a post-service reception. Everything she did for us was handled with excepetional grace and kindness, and with strict COVID-19 guidelines. This is a one time opportunity to celebrate your loved one's life in a way that is meaningful for them and for you. O'Connor Mortuary will make sure that this happens. read more

My loved one passed away unexpectedly and I was referred to O'Connor Mortuary by a family member who had used them in the past. From the moment I walked in I knew that it was the right place to have my loved one be cared for. Our coordinator, Teresa was compassionate, attentive, and detailed. I received constant updates from Teresa in regards to every single step of the process and she was very accessible whenever I had any questions. I would also love to include the wonderful make up artist and the driver who accompanied my loved one to and from the viewing reception. They assured absolutely nobody was taking pictures without my consent during the viewing. They were very meticulous and responsible for placing the flower arrangements along with transporting them back to the mortuary. Teresa and the entire staff made me feel at ease knowing they were taking excellent care of someone so important whom I love so much. I cannot recommend this business enough. Thank you for making this processes slightly easier for me. read more

I had my mom's memorial service at O'Connor Mortuary. The staff was very attentive throughout the service and they arranged the room beautifully. It was a very memorable and beautiful service. read more

My sister, Navy veteran, had died after prolonged sickness. O'CONNOR staff was super helpful, arranged everything and made this difficult time a bit easier. Thank you. read more

Thank you so much O'connor for being able to accommodate me and my family in such a short time period. We needed a place to put my grandma to rest in a timely manner for religious purposes and they were able to take us in the same week when every other place said it would take up to 2 weeks. Their compassion towards my family and my grandma is unmatched and made the whole experience better. I am glad I was able to find you guys and give my grandma the service she deserves. read more

What incredible luck we had in getting linked up with O'Connor Mortuary and the funeral director who assisted us, Carrie Bayer. She made a stressful, difficult process of having to unexpectedly bury my mother-in-law go as smoothly as possible. My mother-in-law died suddenly in Irvine on a Saturday night and we live in San Francisco. She left no instructions or wishes regarding this circumstance. Her body had to be moved that day (we found out at 8pm). There was no way we could get there that day and we didn't know anyone anyway, so luckily, the Irvine coroner's office referred us to O'Connor Mortuary and they came and took care of everything until we could get there the next day. We had never been in this position of having to deal with a mortuary and get someone buried and all, so we were really cautious, not to mention distraught, when we went to the mortuary. Apparently, if you don't have a prior preference, the funeral director that you work with is assigned based on who is working at the time you come in. We were lucky enough to have have Carrie assigned to help us. Carrie was absolutely wonderful from the moment we met. Although we were very leary of the whole mortuary/burial business, she put us at ease immediately and did not try to hard sell us or show anything other than completely professional, but warm, caring service. She let us take our time when we needed to and presented appropriate alternatives based on our preferences. Carrie is one of those rare people who love what they do and are naturally gifted at it. She has the ability to know what to say, how to say it, and when to say it, to help guide people through the difficult, stressful decisions surrounding a death in the family. She is usually in charge of the "back office" staff who actually do the work, so she does not work with that many families and you may have to ask for her. She is worth it. You could not be in better hands and you will have the added assurance that she and her staff are personally looking after your loved one. read more

Very professional, paulette was O'Connor's rep and she is such a sweet and careing person who came early with tissues and water and seemed like a very genuine individual. read more

We have been at O'connor a few times. The most recent was for our Mom. From the start of the preparation they have all been accommodating. Erica was there to help us navigate everything, explained in detail what is needed. When she is off she made sure that we knew and when the date was getting close, all our requests were handled. At the viewing, we did not expect that many people but Mitch and the team helped us every which way and did what was asked and more. Could not be more thankful. THe funeral went without a hitch. Helped with showing us and everyone how and what to do. THank you team. A lot of our family came over to tell us how beautifully the ceremony was handled and we could not have done it without you. Thank you read more

5 STARS - absolutely! At a time when family is suffering the passing of a loved one, my mother in this case, the value of having such professional, compassionate, and competent people to guide you through this process is: PRICELESS. Corrine and all the staff we met saw us through the entire journey in a way that truly made us feel like our loved one was spiritually as well as physically in their loving care for this part of the ritual of saying goodbye to a mom who resides now in your heart. My husband and I really appreciated, more than we could have ever thought, having this guidance because it really can be more complicated than originally thought. Thankfully O'Connor Mortuary has the benefit of years of experience so that they are able to answer not only the basic questions, but also additional questions I posed, such as .... how to handle the service when it is 500 miles away from home. Thank you for making this very important part of the transition so very comfortable for us. It leaves us with heartwarming feelings as we remember my Mother. read more

My Mom passed away unexpectedly last month and O'Connor's went above and beyond our expectation! They took the time and cared for my mom , a heartfelt thanks and appreciation for the wonderful job that you did for my moms funeral... There was no detail that was not addressed or taken care of which took the pressure off of us and made everything go so smoothly for us. You have been a great comfort to our family during this time of great sadness. Again, from the bottom of my heart- Thank you! read more