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    O'Connor Mortuary Arrangement Center

    5.0 (2 reviews)
    Open Open 24 hours
    Updated 1 week ago

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    The BEST florist! I have been a client for 10 years and Always been awed by the designs and…read morearrangements & the quality of flowers & top notch personable service Annie provides! We had a party at our home last Sunday and our friends are still talking about the flowers! They were exquisite and beyond gorgeous! Thank you Annie and the team at La Tulipe... You are hands down the Best there could ever be!

    1 STAR -- I WOULD NOT RECOMMEND LA TULIPE FLOWERS…read more I spent $199.99 with La Tulipe Flowers to send flowers to my sister in California. Unfortunately, the flowers were delivered to me at my billing address instead of to my sister. I had created an account to place the order, and my La Tulipe account shows my sister's California address as the delivery address. However, the final order somehow showed my own address as the delivery address, and the flowers were delivered to my home. I immediately tried to get the problem corrected. I called La Tulipe's customer-service number, but it went directly to voicemail. I left a message explaining what happened. Their voicemail instructed customers to email them, so I did that as well -- only to have the email returned as undeliverable because of an SPF validation failure. I then contacted the company through its website and documented everything, including screenshots showing my sister's California delivery address in my account and the failed attempts to reach customer service. After all of this, La Tulipe ultimately offered me a refund of only the $19.99 service fee on my $199.99 order. That does not resolve the problem. I didn't purchase $19.99 worth of delivery service -- I spent $199.99 to have a special flower arrangement delivered to my sister in California, and my sister never received the gift I purchased for her. What makes this especially disappointing is that La Tulipe advertises a 100% Customer Satisfaction Guarantee. I contacted them promptly and gave them an opportunity to correct the situation. I would have been satisfied if they had simply redelivered the arrangement to my sister at the address shown in my account. Instead, I was left with flowers that I had purchased for someone else and an offer to refund only $19.99. I have screenshots and documentation of the order, the delivery address displayed in my account, my attempts to contact the company, the bounced customer-service email, and their proposed resolution. I'm sharing my experience because I rely heavily on reviews when deciding where to spend my money. When you are ordering flowers for someone in another state, you are trusting the company not only with your money but with an important moment. In my experience, when something went wrong, La Tulipe did not make it right. I would not order from La Tulipe Flowers again.

    England Family Mortuary - Entrance

    England Family Mortuary

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    We used England Family Mortuary for our Mom's final arrangements (Mom was alive at this time but…read morebarely). Honestly one of the most challenging things I have ever done in my life. It took me about 5 minutes sitting in my car to get myself together to walk into the door. Once I made it past the front door the staff was amazing. A gentleman that I didn't catch his name expressed his genuine condolences and sat me into a conference room. I didn't have to wait long and Zac came in to walk me through everything. When mom did pass. The arrangements were executed without any hiccups. I am very thankful for their service in our time of need and would recommend them to anyone else that has a loved one that needs arrangements done.

    Had my father in law's service here today. Joe and Joey were there to help us and were super…read moreconscientious and respectful. I really appreciated that. Joey greeted us and made sure we had what we needed. They had everything ready on time, were very accommodating and the place was immaculate. The sanctuary itself was beautifully decorated, I felt so comfortable, like I was at home. The bathrooms are super clean and smelled really fresh as well. We wanted to serve coffee and some snacks, they had 3 tables ready to go in the back of the room which I decorated and arranged food on. I brought 2 carafes to make coffee in as well as table decorations and some finger foods. It worked out perfectly. Overall, we were all so grateful for everything England Family Mortuary had to offer and the services they provided. They are 3 generations of caring individuals who put a great deal of pride into their work and mortuary. I would use them again in a second. Thank you from the bottom of our hearts, you offered peace and protection during a very hard time. We felt you were on our side. We're so grateful.

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    Sonia was the funeral director who helped my family through one of the most difficult times in our…read morelives following the passing of my mother. From the very beginning, Sonia was compassionate, professional, and incredibly easy to work with. There was an error on my mother's death certificate from the hospital, and Sonia went above and beyond to help us get it corrected and ensure everything was handled properly. She gave my family and me the time and space we needed to grieve while she took care of all the details surrounding the services. Throughout the entire process, Sonia communicated clearly, kept us informed, and made sure everything was handled with care and professionalism. Her compassion and dedication truly made a difficult experience a little easier for our family. I would highly recommend Sonia to anyone in need of funeral services. We are extremely grateful for everything she did for our family during such a difficult time.

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    Norco Family Funeral Home - Our funeral arrangement room and Selection Room

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    Yes, people make mistakes. But when a mistake has a cost, the person responsible should absorb it,…read morenot pass it back to the family who's already burying someone. I paid Norco Family Funeral Home to order 4 death certificates, expecting them ready by the funeral date. When I needed one sooner, I bought a copy directly from Riverside County for $26 and found errors on it, which made it unusable. I caught this before the funeral home placed their own order, which saved them $104 in re-order fees. I did their quality control for free, in the middle of planning my father's funeral. No apology or thanks from them, but whatever. I move on. The funeral came and went. No certificates. "Check back next week." When I called the following week, I was offered two options: drive back to pick the certificates up myself, or have them mailed with no guarantee -- they were "not responsible" if anything happened. I believe I was speaking with the owner, Jon, who repeated that phrase like a liability shield rather than an answer. I asked for certified mail since I couldn't make the drive again, and he quoted me another $50 for it. No apology. No offer to reimburse the $26 I'd spent on an unusable certificate. No acknowledgment that I'd saved his business over $100. Just "people make mistakes," and arguments every time I brought up those facts. The service itself went smoothly, which is the only reason this isn't one star (although they forgot to play the music I had sent). But Jon's attitude and refusal to right his wrong truly shocked me. Norco Family Funeral had every chance to make this right, and chose not to. That tells you everything you need to know.

    Everyone is so sweet and caring. Such a great help during a very hard time. There's no one else I…read morewould use. Everything is top notch leaving me with not one worry. I am so grateful to have used them.

    O'Connor Mortuary Arrangement Center - funeralservices - Updated September 2026

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