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    O'Donnells Fairfax Nursery

    4.1 (22 reviews)
    Closed 9:00 am - 5:30 pm

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    Heather H.

    I love to support local business, but I should have asked how much the poppies were before I bought 10! Sadly, eight of my ten poppies AND two milkweed died within TWO DAYS of planting. I also bought some the veggies, that are doing well. I did the same thing for all the plants, (organic soil and watering) but I believe the conditions were too hot for planting last week?? Even though customer service was very friendly and helpful, this advice would have saved me over $120 in loss!!! Based on this experience, I won't be returning. I could have treated myself to a massage or another splurge and saved myself the time and money. I hope all the native seeds have a better outcome.

    The great selection at O'Donnells in Fairfax on Sir Francis Drake Blvd.
    M W.

    Great organic plants and they stand by what they sell. I bought 2 pear trees last spring and one came down with an airborne fungus going around Marin County. Paul O'Donnell gave me a fungicide and a great deal on a replacement tree. Very fair and expert customer service. He was also running a school fundraiser for milkweed plants. Great to support community businesses that support our communities.

    Andy is a sweetheart, and they have great prices for firewood!! A whole wheel barrel for $50. I'll definitely be back soon!!

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    Ask the Community - O'Donnells Fairfax Nursery

    Review Highlights - O'Donnells Fairfax Nursery

    O'Donnell's is an extraordinary gem of a nursery, and a wonderland for California native plant gardeners.

    Mentioned in 5 reviews

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    Fairfax Lumber and Hardware

    Fairfax Lumber and Hardware

    3.4
    (75 reviews)
    0.5 mi
    $$

    I went to Fairfax Lumber because I wanted to support a local business instead of going to Home…read moreDepot. After this experience, I won't be back. I had five keys made, and none of them worked. When I returned, Bob, the manager who made the keys, told me he could tell the original key was "a copy of a copy" and that he had doubts when he made them the first time. I did wonder at that point why the keys had been made in the first place if he had concerns they wouldn't work, or why I wasn't warned beforehand. However, he was friendly, seemed genuinely willing to help, and offered to try to fix them, so I gave him the benefit of the doubt. Unfortunately, the adjusted keys didn't work either. I went back a third time to return them for a refund. I had paid with a $50 Visa gift card, and Bob attempted to process the refund back to the card. He told me it went through. Later, when I tried to use the card for gas, it was declined because the funds had not been returned. Neither Bob nor I realized at the time that Visa gift cards cannot accept refunds. When I called about the missing refund, I spoke with Lexi. She was abrupt and rude throughout the conversation. She insisted the only option was a Fairfax Lumber store credit. I repeatedly explained that I had lived in Fairfax for six years and that this was my first time shopping there. I had specifically chosen Fairfax Lumber because I wanted to support a local business, but a store credit wasn't useful to me because I needed the money for actual expenses, not credit at a store I never use. I am on SSDI and live on a fixed income, so the difference between getting my money back and being stuck with store credit at a business I don't patronize actually matters. After going back and forth, during which she became increasingly condescending and told me things like, "Everyone knows you can't refund to a gift card," while listing other stores that supposedly follow the same policy, she finally agreed to refund me in cash. She added that they would "never do that for me again." The next day, I went to the store. Before I could speak with Lexi, Bob intercepted me and pulled me aside. He told me he had overheard how Lexi was speaking to me on the phone and didn't want me to have to deal with that. He asked me to come back when he wasn't busy and assured me he would personally take care of the situation. Unfortunately, I became very sick and couldn't return for about two weeks. I left a message during that time but never received a call back. Eventually, I called again, found out when Bob would be working, and returned to the store. On what was now my fifth trip regarding this issue, Bob said he couldn't remember all the details, which was understandable. However, instead of honoring what he had previously told me, he brought Lexi over. She immediately stated that Fairfax Lumber does not give cash refunds when a Visa gift card is used and that the only option was store credit. When I reminded her that she had already agreed to refund the money in cash, her response was, "I would never say that." At that point, Bob sided with her, saying, "Lexi knows more than I do. She's been here a long time." He then began getting an attitude and told me that this was simply how things were going to be handled. I responded that I knew exactly what I had been told and that if they weren't going to honor it, they should just give me the store credit and let me leave. The irony came at the very end. Lexi handed me a Fairfax Lumber gift card and then slid over an envelope containing extra change because, according to her, that portion couldn't be put on the card. Apparently, cash refunds are possible when it works for them. The way this entire situation was handled was unprofessional, rude, and, after five separate trips, a complete waste of my time. The issue was never just the amount of money. The issue was being sold keys that didn't work, being told one thing and then something completely different later, having an employee acknowledge that I had been treated poorly, promise to make it right, and then completely reverse course. When you're living on a fixed income, being forced into store credit you can't use isn't a minor inconvenience--it's real money. If anyone wants a Fairfax Lumber gift card with about $49 on it, let me know. I won't be setting foot in that store again.

    Jesse and Michelle were super helpful and friendly in the garden department I'll be back for sure…read more Amazing customer service!

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    Fairfax Lumber and Hardware
    Fairfax Lumber and Hardware
    Fairfax Lumber and Hardware

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    Crimson Horticultural Rarities

    Crimson Horticultural Rarities

    4.0
    (32 reviews)
    21.2 mi

    Clean well maintained shop with friendly employees, but I feel like the name is quite misleading. I…read moredidn't see much of anything here that was truly unusual or rare. Their inventory is dominated by your typical cultivars of philodendrons, anthuriums, pothos, etc. Most of these plants are widely available at garden centers and other plant stores. Even the carnivorous plants and staghorn fern they had are varieties I've commonly seen elsewhere. They also carry spray painted tillandsias, a practice I dislike because it obscures the plant's natural appearance and is something I generally associate with novelty retail rather than horticulture. I visited hoping to find some unique specimens, such as uncommon orchids, metallic leaved begonias, rocklike pseudolithos, or other harder to find collector plants. Casual indoor plant owners would probably find this store adequate, but I'd recommend those looking specifically for rare or unusual plants to skip this place. Update: Soon after writing this review I got a very emotionally charged message from the owner who mentioned that my review is a "public dig" and asked "Is it your goal to damage a women owned and run small business?". It leaves a bad taste in my mouth when I leave an honest respectful review (all I did was highlight who this store would be good for!) and I get a response like that. Especially ending in her saying "I hope you have a better day than I now will have". It's all very unprofessional.

    Cute, quaint plant shop of indoor plants, pottery that make a nice addition to your home or…read morethoughtful present. First visit to Crimson Horticultural Rarities on Piedmont Ave but a frequent visitor to their former location in the Temescal Neighborhood and bought my first air plant about 10 years ago. Floor staff friendly, provides assistance and advice. Ended up with a Swiss Cheese plant (monstera adansonii) kokedama which is the Japanese art of growing plants in a moss-covered ball which is definitely a conversation piece. Pricing on the higher side so I visit for the unique arrangement or rare plant I haven't found. Crimson Horticultural Rarities also provides full service event arrangements and indoor plant design for your place.

    Photos
    Our Piedmont avenue location is fully stocked with plants and pottery.
    Our Piedmont avenue location is fully stocked with plants and pottery.
    Plants big and small!
    Plants big and small!
    My latest purchase. A bonsaï ficus.

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    My latest purchase. A bonsaï ficus.

    O'Donnells Fairfax Nursery - gardening - Updated August 2026

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