My dentist recommended Apex for my first root canal. I've heard horror stories about how awful this…read moreprocedure can be, so I was anxious from the jump. The building is clean and modern. Staff is incredibly kind and knowledgeable. My root canal took about 45 minutes and I was at ease the entire time. There were no issues afterward, and they even checked up on me 2 days later to make sure everything was still OK. Highly recommend for anyone requiring this procedure.

This place isn't recommended they don't deal with any insurance. Not to mention when I started the…read moreconversation asking about Medicare and Medicaid they laughed and revealed that to me therefore they care less about the older generation

I've been seeing Dr. Jones as long as he has been practicing. He is the best dentist I've ever…read morehad. I come from a long history of dental anxiety, but that is no longer a problem. Dr. Jones is extremely gentle, patient and compassionate. And he personalizes the music playing for his patients :) All of the staff are wonderful, greeting each patient as they come in like a friend. HIGHLY recommend this practice.

Reception easy and comfortable, staff nice. Office is clean, bright. The waiting room is inviting…read more There are separate rooms not just dividers which I like for privacy. Everyone was kind, answered questions, they were considerate of my needs. I've only had x-rays so far but that went well. They used the neck covering which not all dentists do. I'll update this post when I have more work done.

I hadn't been to the dentist in forever and I'm so happy I found this place. The dentist is so…read morenice & her staff was great. Would definitely recommend this office to anyone looking for a dentist.

From the owner: Brand new family dental office in Niagara Falls. We cater to children, those with dental anxiety…read moreand anyone else looking for a fresh, honest take on their dental care.

A response after 9 months? Thanks for that. You don't know most of the story so no need to rehash…read moreit now. I get you need to run a business but I felt a lot of up sale pressure upon my visits.

From the owner: If you're looking for a dentist in Niagara Falls, you've come to the right place. Niagara Falls…read moreDental Clinic offers general and specialty dental services (gum specialist, root canal specialist, wisdom teeth extractions, implants, dentures, 3D imaging and sedation) all in one location. We treat our patients like family. Dr. Olivieri believes that a visit should be pleasant and stress-free. That's why our office was designed to keep patient comfort in mind. You can listen to streaming music of your choice or relax watching Netflix during your appointment. For more anxious patients sedation options are available to ensure a relaxing visit. Whether you need to schedule a general checkup or require more extensive dental work, we'll address any concerns you might have prior to treatment and answer all of your questions in a relaxed, pressure-free setting. Give us a call today!

I had a dental emergency and I called my dentist and they could not get me until Thursday. I called…read moreNorth Town and they got me in right away that same day and fixed my tooth and were able to give me a cleaning as well. I'll be dropping my old dentist and going with North Town Dentistry as my dentist from now on.

Awful place. Dr sharma is nice but that's where it ends. The hygienist ninka was extremely rude…read moretelling me that I wasn't covered for a new patient exam. I've always been told I have beautiful teeth and I come here and I'm told I need fillings in almost all of my molars but they didn't tell me specifics even though I asked twice. The hygienist used fear mongering telling my 9 year old son he will get cancer or diabetes if he doesn't floss Like wtf. We were asked to pay $49 and we've never had to pay because insurance covers it but they insisted and as it turns out it's a future credit again wtf. Money grab. It was our first visit and our last.

If you're a busy person looking for a business professionalism and communication skills, this place…read moreis not it. New patient and found another local dentist who was able to see me without a "waitlist". Confirmed my appointment, double booked my slot, didn't receive communication that my appointment was given away to someone else. Walked in and questioned as if I had no appointment at all. This was not a good experience for me, my schedule is super locked tight busy and this business dropped the ball and made it worse with their lack of customer service. I was spoken to from across the room which was distasteful. I found a friendly dental office over the phone after this horrible experience, they were nice enough to fit me as a new patient.

Excellent - very friendly and kind to those afraid of the dentist. Dr Burke is awesome. Been coming…read moreto this office since I was in grade school. Makes me feel like they care and they listen. They also don't make you feel like you're just another patient.

Horrible experience here. The one woman at the front desk is terribly rude. Also, I have had a few…read morefillings here and they did a horrible job. My teeth are so sensitive I can't even floss properly now. Not to mention, the staff does not care about you and they just want to make as much money off of you as possible.

I had a terrible experience here with Dr. Michael Donahue. I went in for a filling and left never…read morewanting to go to the dentist again. I was injected incorrectly with novocaine, it was injected into a nerve bundle as he said. I instantly lost vision in my left eye and my heart rate spiked and I could not breathe, due to the epinephrine in the injection. I was okay and back to normal after about 10 minutes. I already did not like going to the dentist before and now I do not ever want to go back. This has never happened to me before with other dentists and I have had many fillings with novocaine. It may have been a fluke, but I am not taking any chances of this happening again. I also was not followed up with after this experience. I did have a great experience with my hygienist though, she was very nice and caring. Unfortunately, I will be moving my dentist office elsewhere as this was a horrible and traumatic experience for me!

Thank goodness this place shut down. I didnt book an appointment for at least a year and when I was…read moregoing to cancel with them a year later I found out they had a for sale sign. Thank goodness. Let me tell you about my traumatizing experience at Portage Dental Group located beside a reputable dentist. I accidentally called this dentist's number, asking if it was "Mcleod" dental and they LIED and said it was. What a trap from the very beginning. After I booked, they informed me it was portage dental. So I figured "what the heck I'll try this place out" Little did I know it would traumatize me for years to come. I went in for my appointment one day. I sat in a smelly and dimly lit waiting room with old children toys in the corner. The receptionist then said that the dentist was ready to see me even though there were no cars parked outside....Interesting... Fast forward I was sitting in the dental chair with a bright light blinding my eyes. My eyes were tearing up and I asked for some sunglasses, but I think they were from the dollar store. They didn't help. The blonde dentist lady began the dental work. The puddles of drool were building up in my mouth as she picked away at my teeth, and there wasn't even a dentist assistant. My teeth are EXTREMELY sensitive and when she was picking I said "ow" because she wasn't getting the hint that I was in pain. Every single dentist I've had before would stop what they were doing and ask me if I was okay. She had the WORST attitude and snarked at me saying "keep your mouth open." Then I told her that it hurt and she had the AUDACITY to tell me that there is no way it could hurt me. I do not know where she went to school, because clearly she didn't even acknowledge TOOTH SENSITIVITY. My experience was the WORST experience I have ever had ANYWHERE. Perhaps my experience would have been better if I didnt have this lady as my hygienist. She was TERRIBLE. I am still in shock that she could practice dentistry and deny that her patient was in pain while continuing to pick at their teeth. Hopefully you will have a better experience at a different location. But if she's working there, don't count on it.

From the owner: Get your teeth their cleanest with Portage Dental Group. Located in Niagara Falls, we provide…read morecleaning, laser therapy, periodontics, whitening and much more. To book an appointment, call us today.