These guys were great! They answered my call even when all tow trucks were super busy following a…read morebig storm. They were easy to communicate with and showed up at the time they said they would. I had a unique tow situation and they were able to solve it!

it desen't even deserve one star. The guy was extremely rude and greedy. stay away from him!!…read more my battery died and need to be towed to dealership. i waited for 30min. he brought a jump stater, jumped started my car for 2 seconds and charged me $50! What a rip-off ! I asked him to tow my car, he insisted that I could drive it myself, and didn't tow my car.I barely made it to dealership. he didn't care if my car could be disabled on my way.

This company's conduct following my accident was not just unprofessional, it was predatory and…read morefrankly criminal. Avoid this service at all costs. My vehicle was involved in an accident and deemed undrivable. This company was called by the police to clear the car from the road. The driver's behavior immediately escalated an already stressful situation. Extortion and Refusal of Service: The driver was extremely rude and unprofessional. When I directed him to the mechanic I wanted the vehicle towed to, he outright refused to move it unless I paid $200 cash immediately. After just being in an accident, I did not have that kind of cash on hand. Because I couldn't meet his extortionate demand, they unilaterally towed the car to their private storage lot instead. Astronomical Fees: The next morning, when we contacted them to arrange pickup, the bill to release the car from their lot was suddenly OVER $700. This is an astronomical, non-consensual storage fee that serves only to hold accident victims hostage. We had to involve our insurance company just to force the release of the vehicle. Theft: There was $80 in the center console that upon pick up was no longer there. While there is no way to prove that this occurred while in their possession as it was also towed off their lot by my insurance company... This company clearly employs drivers and staff who have no ethical standards. They prey on people in vulnerable, post-accident situations. Their drivers are rude, and their fees are excessive. They should have their license revoked.

Had two episodes in less than a month where I received service from Bill's Towing. I was very…read moresatisfied on the rapid response from Geico road side assistance. I was lucky to get Mike each time. He was wonderful at explaining possible concerns for my car and resolutions. Not to mention a great personality. I find it rare to find great service in this day in age; but when I do I must shed light. Thanks again, Mike & Bill's Towing

I needed my car towed to a friend's place to get some work done. Called the night before, he was…read moreupfront and told he that he wasn't going to be available and was dope enough to refer me to someone else. The day arrives and I decide to reach out again and as luck would have it he just became available. I got a good quote and within 30 mins he was ready for the pick up and was able to get me to my destination safely and quickly. I really enjoyed our conversation. So thankful for the help!!!

Broke down 7 hrs from home. AAA jerked me around for 4 hrs till car rental was closed said…read morecouldn't ride in AAA tow truck. Then Danny called to setup tow and the rainbow appeared. Courteous, quick. Made my night. Fixed my car and was on my way. Shame I m not a local.

I cannot recommend this business more! I got a flat passing through town & was so worried. They…read morewere responsive- from their road side assistance to putting on my spare to replacement my tire the next day!! They were kind enough to call around for my tire & even recommend a great place to go grab coffee during the service. I 100% recommend!!!

Lone Star representing AAA emergency road service provided a replacement battery for my vehicle…read more The battery was cracked. The battery charging fluid has caused considerable damage. The car is at the dealer and I need to purchase a new battery and pay for the cleanup of the damage. I would not use Lone Star and I plan on contacting AAA and my attorney.

My handicap van was smashed into, undriveable, and the handicapped ramp and door did not work. We…read morecould not have gotten transportation for my husband in his wheelchair. They put the van on a flatbed, drove us back to our senior living facility and lifted my husband (well over 200 pounds) out of the driver's side and pushed him into the apartment. I am having it repaired there and they have been very helpful. I have not seen it yet, but am being kept up to date with the progress. I have dealt with nothing but exceedingly friendly and helpful people.

Joe and his team at East Coast Towing are fantastic people to work with when you happen to need…read moretheir services with your vehicle. You'll be in good hands!

I was in a bind Friday afternoon. Called three other services-two hour wait and way overpriced. I…read morecalled Jon at Norwalk Towing-was there in less than 30 minutes and price was VERY fair. Would recommend to anyone! Tony M.

Amazing service, great value, very trustworthy and a just a wonderful person. I highly recommend!read more

My car started pulling and shaking and making some sketchy noises right before I was about to pack…read moreup and leave for 4th of July weekend. I've never had to get my own car serviced and repaired before so I wanted to know that I was in good hands. I went on facebook and asked the harbor point group what people recommended for auto repair and the great reviews of scottys caught my eye. I called up scottys and they let me know they were booked for the next 2 days (it was the first) but they said to drop it off and that they would do their best to look at it beforehand. sure enough I got a call the next day with a breakdown of what needed to be done. They gave me an estimate which was HALF WHAT THE JEEP DEALER QUOTED US, plus it didnt include some of the nonsensical stuff they suggested to fix that scottys said did not need to be done. ultimately they were able to get everything done before we headed out for vacation. when I went to go pick it up, they had admitted there was a communication error and that it wasnt ready just yet and that it would be another hour or so. I mentioned that I had just took an uber and had a lot of other things to try to work on and to see if they could try to give me an accurate time estimate. the guy there (isaac i think) just handed me a set of keys and said heres a loaner ill call you! that alone made this a 6 star experience! talk about admitting to a mistake and making up for it with phenomenal service. anywho, i know where ill be getting my oil changed moving forward! thank you guys!

Is 0 stars possible?…read more I went to this place by accident after confusing it with universal auto body (who does a solid job by the way), to get my brakes inspected. After telling me they were going to waive the diagnosis fee, they took three hours to diagnose the problem and falsely told me I needed to get multiple different things replaced, costing over $2800. After telling them I was going to try and get a 2nd opinion, they charged me $180+ just for the diagnosis. I am now getting it fixed at another place for less than $1000. These guys are thieves!