I know how dumb it is when someone puts in an anecdotical account to their review, but I can't help…read moreit..... Was in the car business for a good minute and it is so hard to find a mechanic you can trust and I'm glad I did at Broadway Auto Parts. Partner and I have taken our vehicles (both old and new) there and it's always a pleasant experience. Their service is always top notch, their prices are so reasonable and the communication is always great. Seriously, good people should have your business and this place is filled with good people.

Was super easy to call and get an appointment to get my car inspected within a week. It is a bit…read moretricky to find because the entrance is not on Broad St (which is the street address), so I do recommend doing a little google street view exploration beforehand! On the day of my appointment, I just dropped my car off and left. They called a few hours later to let me know it was ready and didn't need anything done. Found them to be honest and prices were great. Will be my go-to in the future.

I've been shopping at this Cranberry Twp. Advance Auto location for years and years. I've recently…read morehad some very positive experiences there. Thanks to the staff and especially Carrie for her positive attitude, customer service skills, and eagerness to help! She makes the visits to the store enjoyable and fun! Looking forward to many more years of buying quality parts.

A while ago they had a terrible Manager named Chad…read more I heard recently that Chad 'Got promoted to Customer'. That's the most hilarious way anyone ever told me they fired someone for terrible customer service abilities. You get 5 stars, my friend! I always change my ratings and reviews when a business properly corrects the problem and beyond. I do almost all my business here and in harmony now, depending on where I am at.

went to the avalon in pittsburgh for two warranty items the mgr the didn't charge me what was on my…read moreinvoice ($110.00 for rear pads and rotors) and wanted to charge me $144.00 and told me he his not changing the price to whats on my ORIGINAL INVOIVE and told me that $144.00 is what i"m paying and he is not going to do anything...

This place has some excellent customer service. I was in need of a quick wiper change for my rear…read morewiper blade and always, for some odd reason, forget the size I need. The guy at the computer asked a few simple questions about the make and model of my vehicle and within seconds I had the wiper blade in hand. Making for a quick in and out here. The only thing I didn't like was that the selection of blades wasn't the best. But that was no fault to them, it's the manufacturers that need to step up that game.

Leased a 2020 VW Tiguan during the Sign and Drive event and couldn't have been happier with the…read morecustomer service! We worked with Mike H. (sales) and Dave (sales manager) over two days and were able to get the monthly lease $$$ we needed, no money down and a discount on the resist-all treatment. Mike and Dave were the nicest guys ever and made the experience transparent and even fun. They found the model we wanted and had it driven up from South Hills and there was no pressure to take on a more expensive model. I would definitely suggest working with them as once we had the paperwork straight, we had our car within a day and its everything we wanted. Thanks to the guys at North Hills and we will see you again!

I would not recommend Cochran Volkswagen North Hills to any female seeking warranty service…read more The windshield wipers on my 2024 Taos were malfunctioning and would activate while the switch was OFF, even when there was no rain. At my initial visit, I was told they were "working as designed". At another visit, I was told the problem was caused by my EZPass. It ultimately took six visits, extensive documentation, and considerable persistence before the issue was properly addressed when VW issued Service Bulletin 94-26-01, documenting a "ghost operation," which was my exact problem. What was particularly troubling was how I was treated while trying to have a legitimate warranty concern addressed. During one visit, the technician asked if I was a "girly girl" who applied makeup, brushed her hair, and sprayed products in the car. He stated that "girls do what girls do" and that products will "jack up" the steering column and cause issues. These gender based assumptions further delayed the diagnosis of a legitimate warranty claim. Instead of focusing on the mechanical problem I was reporting, the technician shifted the focus to stereotypical assumptions about my behavior as a woman and suggested that I was potentially responsible for the malfunction. This experience was further compounded when, after the fix was finally applied, I discovered a dent and scratch on the driver's side that had not been present when I dropped off the vehicle. I notified the service director, who stated they would "air" on the side of taking responsibility and did arrange repairs. I am sharing this experience because I believe customers, particularly women bringing legitimate warranty concerns to this dealership, deserve to be taken seriously, treated professionally, and have their concerns evaluated without gender-based assumptions. The problem with my car was real. Volkswagen ultimately documented the exact defect. The way I was treated while trying to get it addressed was the part I should not have had to experience.

I had the opportunity to work with Salesman Vince Parrucci and Sales Manager…read moreSamantha Fitzgerald at Jim Shorkey North Hills Chevrolet. Both were extremely friendly and helpful during the purchase of my new vehicle. Both took the time to educate me about their products and gave me the chance to ask many questions. All of my questions were answered and if they did not have the answer directly, they went to the appropriate personal to ask the question and get a response. I found them to be fair and honest and gave me the opportunity to read and review all the documents I would be signing. I highly recommend Jim Shorkey North Hills Chevrolet for your vehicle purchases and suggest you ask for Salesman Vince Parrucci and Sales Manager Samantha Fitzgerald

My family had a wonderful experience as Kylee and the team worked with my grand daughter to…read morepurchase a car within her 21 year old budget. Kylee was great as she found a very nice car and guided the process seamlessly. Thank you all for your professionalism and guidance.

Out of all the auto parts store in the city that I could have gone to I had to pick this one. Why?…read more Because it was on my route to where I was going. But I should have held off and went elsewhere. For those of your not aware this is located on the circle in East Liberty. There is really only one way to get here. I just happened to be passing by when the lightbulb went off that reminded me to stop and grab the item I needed. As soon as I pulled into the parking lot I should have doubled back and kept it moving. See, this location is kind of like the trifecta for auto stores on the circle. Next door is a Goodyear and across the street is a Monroe (I think?), two places to have your vehicle fixed. That doesn't seem to matter to some as they will choose to fix their vehicle in the parking lot of this store. Or let their vehicle sit here in shambles until they can fix it. It's like the shady garage of the circle. Anyway, I made my way inside to purchase my item. I say this all the time I am car illiterate but am trying my best to make myself aware of things so I can be a little more independent when it comes to it. First I walked around looking like a fool attempting to at least find the area where this item might be. Of course it would be in the last aisle. My vehicle is newer and the item I needed wasn't something I had ever purchased before. Instead of an associate asking me if I needed help with my face looking confused, I pull out my phone and do a little google. Thanks for the assist Google. After some self research I find what I need and head over to pay. This is the only interaction I had with an associate in here and it was pleasant. Paid and made my way back out to the garage...err, I mean lot and heading on my way.

Good employees great GM. Clean store, with what I was looking for. Would recommend to all friends…read moreand family

A great selection of you pull parts, some good prices, others are high, but what isn't these days?…read more Bring your own tools and wonder the yard, plus they have a pretty good tracker of what's on the lot and what row it's in. Good bunch of guys working there. Only wish it was on the other side of the city, the traffic getting there can be brutal.

Dave is fantastic to work with. Did my negotiating over the phone -great communication throughout…read morethe process of selling my car for scrap. Good to find someone with such integrity.

I can't sing the praises of CarSense enough. I absolutely LOVE this place! We have purchased 2 cars…read morefrom there, and both experiences were incredibly pleasant. We had to buy the second one after our first was totaled, but we got to work with Jaison both times, as well as Chester the second time. They were both unbelievably kind and helpful in ensuring a comfortable and relaxed buying experience. They also were so helpful in answering all of our questions, and they really cared about my husband and I way beyond the sale. 10/10 would recommend! Also, I've used the "service" side of CarSense and their service is seriously unmatched! Eric and Bill are super nice and patient, and you can be assured that your vehicle is in the best hands. They don't try to sneak extra charges on like many other mechanics will. I love the honesty and integrity that they have, and I always look forward to visiting when my car needs work done. Thank you guys so much!!

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.