So appreciate Aaron's exceptional customer service & knowledge. I have always like this Muldoon…read morestore. Often less crowded than other auto parts around town. AND they have self check-out!!

Employees are nice, but they're not allowed to do anything. Earlier today, I bought a belt…read more.. needed managers approval to make that purchase, so I had to stand around for a few minutes to wait for the manager to approve a $25 purchase. Got home and it was the wrong belt. So I went back to return... had to wait five minutes for the managers approval. Then they got the correct belt, and had to call the manager back to approve THAT purchase. And then the manager, the guy with tribal tattoo sleeves, seemed really annoyed WITH ME that he kept getting interrupted. This place is pretty close to where I live, but despite the convenience of the location, I won't ever go back to this place.

I purchased a set of steel spare rims and tire pressure monitoring system/sensors from their store…read more Staffs were very professional and knowledgeable of their field. After installing my winter tires and mounting the TPMS, the local mechanic discovered that the TPMS will not work. After explaining the situation to one of the staffs at Six Robblees' over the phone, the supervisor immediately coordinated with Big O' Automotive (another great place) and arranged my TPMS replacement at Big Old Automotive free of charge at the next day. I am very satisfied with their service and will have no reservation recommending it to anyone.

First time doing business here resulted in multiple episodes of miscommunication or lack thereof…read moreand a general sense that I as a customer was inconveniencing the staff from something else, with a follow-up message to the corporate office through their website going unanswered. Edit 12/5/2016: Letter to Company President also went unanswered. This place clearly does not want repeat business. First time now also last time.

Joe Atafua, the Manager here went above and beyond to help people…read more A woman with children stopped because her car stopped. He took time from his day to help her. You don't see this type of kindness often.

I was Stuck at the Oreillys Auto Parts Parking Lot for an evening and a day with three kids and a…read morelost days wages. Because they sold me a faulty Alternator in March and by last week I was being jumped.from.oapce to place. After getting my mechanic involved. They wouldn't test the Warranty swapped Alternator. Both by the way are made by Ultima. That they use in their online tutorials and endorse. My mechanic was taken aback by their reason for not testing the warranty swap. Which caused the ABS to go out. The engine and transmission to struggle forcing us to stay 1/2 hour From Napa closing. We took out the Warranty swap Alternator. Test it. It failed. I had to buy another Alternator. The Ultima Reman failed. I was sold a faulty AlternTor and.got a dud as a swap! Fraud through and through. If not just by Oreillys, definitely willful onUltimas part. My truck runs! I went to get a refund. I went to the cou terminal showing recipts and invoices of this qho saga. Rather than settling it at the counter, in store . The manager took me out side to say he is not giving me a refund. He passed.me off to his bosses. Knowing full well that whY happened was completely wrong. I am broke. I Owe my Mechanic a lot of money, no wages. Stuck in Wilow till Friday. With 3 kids and little to eat. Don't buy Ultima remains, stick t[ the aisles and what ever is behind the counter is serious risk. The only Star I gave were for The Employee's they were great and I valued their service. Theor floor level manager and Corporate get Zero Stars!

This company has helped me multiple times with all my truck needs, employees were kind got my truck…read moredone early. I 100% recommend Total Truck.

got a best top camper shell. leaking in multiple locations after less that 24 hours…read more they Told me they were having trouble stretching the canvas, trying to say how every top is different . I doubt a company is selling a product that come different every single time .. or the Other excuse was " sometimes they come folded in the box differently making it harder to install " i was told one hour, it took nearly 8 hours. After calling and hearing your truck will be ready in 35 mins, I showered up 2 hours later only to wait in the lobby another 50 minutes. Now I have I to go get it uninstalled for a refund, wasting Even more of my time .. what a horrible experience. Pretty sure I see marks on my truck as well, near the install area that weren't there before . I will be video documenting every inch of my truck before putting it in their hands again for another " hour"

Their employee, Travis Marvin, lied first by saying he was a mechanic and second, by selling me a…read more"brand new" battery in 10/25. First price quoted for it was $157.65, after telling him nothing wrong with my battery, he proceeded to throw my battery away so if I wanted to drive away, had to buy battery from him for $170.00 now!! Turns out battery was stolen with a date on it if 4/25. Working with Daniel at Muldoon O'Reilly's, can't find where battery was ever purchased, so not only is s he a liar, but a thief and hopefully not employed there anymore after 5/7/26 when I was given a free replacement battery by Daniel!!

Super helpful and made sure I had all the parts I would need! Thanks to Trey for having the part…read moreready for me up front. I appreciate the help.

So I heard the ad on the radio earlier, just before I saw the sign for oreilly auto parts on…read moreMuldoon, and pulled in due to my wiper being inefficient. The young man there was so very helpful and showed me which blade I needed and even how to replace it. He said I should keep the original for emergencies. I went on my way out of town and my ABS light came on so I stopped at the Tesoro near the Palmer oreillys and the young lady there said that I should check with so and so at oreillys next door if I was unsure about needing brake fluid because I had been lingering at the auto stuff awhile looking confused. I did go next door and the guy was just like my own dad and checked and made sure everything was up to par and put the fluid in even tho he said I probably didn't need it, and explained ABS to me... he went out of his way to be helpful, once I said I was traveling to Tok alone. I truly appreciate customer service like this because it's very rare. If you need anything auto related, and are unsure about what you are in need of or how it affects your vehicle, or even if ur knowledgeable, Go to oreillys auto parts. They treat you like they value your patronage.

Everyone in this store is remarkable. They are patient, and deal with all of my quirky questions…read more They recognize me, and know what car I am always working on. The manager is fantastic. Offering advice and tips to make the fixes easier. Buying a battery, the boy behind the counter didn't even wait, he just volunteered to help me and brought my battery to my car without prompt. Yesterday, (I am here... A LOT) An older woman came in, and the staff went out of their way to be sure her vehicle was safe for her ride to Fairbanks (6+ hour drive) The store is smaller than some, but perfectly suiting for our small community. They have never had an issue getting what I needed, and even having to get some.in from Seattle, I still get many things the next day. My store of choice :-D

I went back for ice melt. The manager, a black lab, is a super good boy. Yes he is…read more Ok I could have gotten ice melt anywhere, and I did, but I needed to see the dog :)

Incompetent, and not helpful. Thank god two Autozone stores have now opened. I have been using…read moreO'reilly/CSK Auto for 15 years and they have successfully killed that. A battery I bought there failed on me. I brought it back, it tested bad. They assured me it was covered under warranty. They pulled my history, and easily found every part I had bought there, except the battery. It was their brand, had the date stamped on the top, I even remembered the name and description of the guy who sold it to me. All I got was a sorry, and a "can you pull a bank statement to prove you bought it here?". A bank statement? F**k off. Did I mention it happened to be the most expensive battery they sold? Now when I need parts, I have one less place I have to call when looking.

Previously had a 4 wheel brake job done. Very happy with the service and staff. Today was…read morediagnostic to trace coolant leak. Had it pinpointed in minutes. New facility and equipment. Knowledgeable team members. Highly recommend.

This is the only place I bring my car. The staff is very friendly. They stay very close to their…read moreestimate. I will recommend them to anybody. Elliot is one of the nicest (and hottest) mechanics in Anchorage with Mohammed a close second.