I highly recommend this store. I get oil. As I walked in, I stopped at a display stand of oil…read more James, who works there came up to me and asked me if I was changing my oil and he took me to his computer and got me a great deal on oil, an oil filter, and an air filter. If you come to the store, be sure to ask for James.

This will be a lawsuit against AutoZone. on 6/18/2025, I went to AutoZone and purchased power…read moresteering fluid and windshield wipers. While I was in the store, an employee offered to fill the reservoir with the power steering fluid. Install the wiper blades, and fill the power steering fluid. I gladly agreed, and we went to my car, which was parked right in front of the door. He then poured the fluid into the BRAKE FLUID RESERVOIR. Then installed the wiper blades. Because the formulation cannot be mixed, as it is corrosive, it destroys the seals and master cylinder. After he put the cap back on, he was visibly startled because he saw it was brake fluid. He went from being overly helpful to rude, and was so shaken that he had difficulty installing the wipers. He almost tripped over me to get back into the store while I thanked him, but he didn't respond when I said goodbye. Before this, I asked him for a referral to a mechanic because I needed to have my Infiniti serviced. He gave me a card. I was grateful and said I would go directly there. (I am not a mechanic, so I did not question this in the moment but watched him do it.) I drove directly to the mechanic that he recommended to get an estimate. That mechanic gave me a loner and called me the next day with the estimate of what my vehicle needed. He also said I topped off your power steering fluid because it was low! When I got home, I looked under the hood to check my fluids, and while doing this, I read the cap of each, and the power steering is in the front and the other side of the engine. This is documented, and I will provide the exhibits. I went to the store and talked to the manager. He said that I must have done it and they were not at fault. I asked him to look at the security cameras. He laughed and said they do not have cameras. They do. I asked for the regional manager's phone number, and they wrote it down on paper with his name, which is Kyle. I left. I went home and called the number, and it was answered by someone who laughed and denied everything. The store probably gave me the phone number to the guy who did it in the first place. He said they have no cameras. At the same time, he was joking and mocking me for bringing this up. So "I said, Well, you know I am recording this call". He said Well then, we cannot speak to you and hung up the phone. I called the corporate complaint phone number and spoke to Lou, who told me to keep my records, and he was going to escalate the ticket to corporate." He said they will return your call within 48 hours. They did not. In the meantime, I took my vehicle to a mechanic and had him flush the brake fluid to see if that could stop the progression of the damage. I had the system flushed and prayed that would be good enough to save the master cylinder and seals. My breaks were 'spongy', and sometimes I needed to press harder than other times. They were never consistent in stopping my car. I have never had one problem with my brakes! It continued to get worse each day, but I have no way to pay for a bill like that. Each time I called the complaint number for AutoZone I spoke to the same person. His name was Lou. No one ever got back to me. I drove home from work on 9/03/25 and stopped at In-N-Out Burger. While I waited, I advanced my car forward behind a truck and pressed the brake. The pedal went to the floor, and I ran right into the truck ahead of me. The car didn't even slow down. I immediately called the "corporate" number again. Talked to the same customer service agent, and he said I will escalate this ticket, and they will call you back within 48 hours. No one has. I need help with this as soon as possible. I no longer have a car, as I can't afford to fix it, and it's not worth selling in its current condition. I have been getting Uber to work and back, which is approximately $100.00 per day. I am now renting a car. I have no one to help me, and I am helpless. Please Help Me! I no longer have a car, as I can't afford to fix it, and it's not worth selling in its current condition LAURA I HAVE MORE THAN ENOUGH DOCUMENTATION. I CAN PROVIDE THE EXHIBITS -LAURA

I called in asking for information about a part with my car. Spoke to a man named Gary over the…read morephone who was a complete prick. Had attitude with me because I didn't know the exact "terminology" he used. Will never come to this location for a part strictly because of his rude customer service.

I have placed several orders with them for just one or two items, but also most recently my sons…read morerear brakes. When I called in and gave him the list of things I needed he said we have it all, go on line and order it, use the coupon code and get 20% off. Got on line made that location My Store ordered all the parts and a few more that were suggested by the website. Drove over all the parts were ready in a box! All I did was prove I ordered and I was out the door. Simple, fast, and the best part everything was right.

They were amazing. My Battery brew up. The cleaned out the storage area and replaced two of the six…read morebatteries. They did it fact and called me as soon as it was ready. Great service. Thank you to everyone at Bell Road RV.

All good. Fair assessment and after much work found and fix our electrical problem Would recommendread more

After getting a routine tire rotation at my Nissan dealership in Phoenix the day prior, I was…read moredriving up I-17 on my way out of town & the tires were hopping like crazy & the entire car was shuddering along the freeway. I got off & saw a Discount Tire, who I get all my tires from & trust & knowing my car had recently been inspected at the dealership & all I had done was the tire rotation, I was hoping they could help. This was not my regular Discount Tire location, but then I don't seem to have a regular one, I use whichever shop is close when I need it, which is usually unplanned & unexpected. They always come through for me! It wasn't too long of a wait considering i was a drop in. They inspected every tire & also had their wheel alignment specialist look it over to be sure. He did find & make some slight adjustments to my alignment & they rebalanced all 4 tires, replacing the weights. I was able to continue on with my trip & my car rode like dream! I am so happy with the results!

After 30 years as a loyal Discount customer, my recent experience at this location has caused me to…read morelose confidence in the brand entirely. The service and leadership displayed by Dimitri were unacceptable. I was given false promises and information that I later discovered was untrue. When I attempted to address the issue, the response I received was simply that "it wasn't personal." Whether it was personal to him or not, it absolutely became personal to me the moment I was lied to and misled as a customer. What concerns me most is not only the poor customer service, but the apparent lack of accountability and leadership throughout the situation. After three decades of loyalty to your company, I expected honesty, professionalism, and a sincere effort to resolve the matter -- none of which I experienced. If corporate leadership genuinely cares about customer experience and brand integrity, I have documentation and proof supporting my concerns, including evidence of the misleading statements and unfulfilled promises made during this interaction. I would welcome the opportunity to provide further details and discuss the matter with someone empowered to address it appropriately. Sincerely, Robert Bohart

As a female I dread taking my car in for service....HOWEVER....If you are looking for QUALITY and…read moreVALUE this is the place to bring your vehicle. Mark and his team are AMAZING! I needed 4 tires an oil change and a new belt. There was a tire special running that I got to take advantage of. From start to finish the technicians communicate with you and diagnose your vehicle. They also don't push services, they will let you know what's urgent and what can wait to be fixed in time. They also offer great flexible payment plans that are interest free for a bit! Also, you don't have to have good credit to qualify. Just know that the entire team will take care of you here!!!

Did a full inspection of my car I recently bought which they indicated no needed repairs besides…read moreflushing brake fluid which was reasonable compared to dealership pricing. Highly recommended

Great service, friendly employees. Help me find things without being uncomfortable and helped me…read morefind the best deals.

Great help from these guys! I went in to match up a A/C compressor off a 14 NPR and I didn't want…read moreto pay the dealership 800$+. I came in Frankie and Johnny helped me dive into this mess and got the compressor for me working a day at a great price!!! I would highly recommend either one of these gentlemen.

Knowledgeable staff and have a good variety of parts. Depending on when you go there might be a…read morelong wait to get to talk to someone.

Hubby and I both found Ramjet's Speed Shop to have EXCEPTIONAL customer service, great shopping…read moreexperience, reasonable prices and an above average return policy. We ordered a large auto part requiring special shipping. When the product was received into Ramjet's possession, it was dented. We were notified of that damage and they would order another for us. They did. For reasons not due to any fault of Ramjet, the second order received also had a dent. They offered to try again on a reorder. The shipper used was from a parts seller and seems to be at fault for all of this for improper packaging. We finally were able to get our part in acceptable condition. Ramjet staff surely went overboard with their customer service to ensure that we got the product we wanted. In addition, Ramjet's Speed Shop offered us no charge on the shipping fees AND a store credit as well!! With the store credit, hubby was able to purchase other items. We have no issues with this company and will continue to do business with them. Everyone working there was exceptional from the sales to the office staff. THANK YOU RAMJET'S SPEED SHOP FOR DEMONSTRATING THAT TRUE CUSTOMER SERVICE EXISTS! WHEN HAVE YOU SEEN CUSTOMER SERVICE THIS FANTASTIC!!!! WTG RAMJET

Chris at the carefree highway location went above and beyond when I felt stranded in Scottsdale. He…read morefound the tire I needed at another store in Scottsdale and called ahead to make sure they had my tire ready when I got there. Very much appreciate all there efforts getting me back on the road! Scott Y

Had my car serviced with Tires and alignment! Kris was happy to help and really cared about what I…read moreneeded best for my vehicle. You can tell he likes his job and what he does, If you have an issue with your car i'd suggest Kris to help.