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    Firestone Complete Auto Care

    3.0 (107 reviews)
    Closed 7:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Firestone Complete Auto Care

    Auto battery and fluid recycling

    Auto engine repair

    Auto exhaust repair

    Firestone Complete Auto Care Auto Repair Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    5 days ago

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    5 months ago

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    7 months ago

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    7 months ago

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    5 months ago

    Very helpful staff was able to get my car done fast without an appointment. Would highly recommend .

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    5 months ago

    Michael and Chris helped me out and they did a great job. They were able to get my car fixed same day, and for a solid price.

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    1 year ago

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    5 months ago

    We had a flat they have good and quick service to help us replace it with the spare tire.

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    6 months ago

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    1 year ago

    Friendly and fast. Great customer service. Good price , better than dealership. Brakes replaced.

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    1 year ago

    Got a screw in the tire on Mothers Day. They got us right in and fixed it in less than 20 minutes. Thank you!

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    1 year ago

    Straightforward service, quality job. Will go back. Replaced my brakes in one day turnaround.

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    2 years ago

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    1 year ago

    Always execute on their schedules. They have been very attentive to my alignment issues and do a better job than the dealer.

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    2 years ago

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    4 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Had to be sure I stopped in and gave the team at the Carefree Hwy Fletcher's Tire & Auto a glowing review!

    Mentioned in 8 reviews

    Read more highlights

    KTL Mobile Automotive AC Services

    KTL Mobile Automotive AC Services

    (12 reviews)

    I had a disappointing experience with KTL Mobile Automotive…read more I was quoted $950 for replacement of all three engine mounts with OEM parts. Based on that understanding, I moved forward with the work. After the service was completed, I was later told that only two mounts were replaced and that the transmission mount was not included. This was not clearly communicated upfront in a way that matched the original agreement, and the final result did not reflect what I believed I was paying for. I now have to take my vehicle to another shop to complete the remaining work. There were also issues with the brake service. I was charged for brake-related work, but the correct pads were not installed at the time, requiring additional follow-up and inconvenience. Communication throughout the process became inconsistent, and it was difficult to get clear answers or timely responses. I attempted to resolve the situation directly, but we were not able to come to a fair resolution. I would recommend getting a detailed, itemized quote in writing before agreeing to any work.

    My Toyota Yaris has over 470K miles on it. Naturally, the dealership-priced repairs get to be a…read morelittle outrageous and many big businesses can't be trusted. I was able to get in touch with this gentleman and he was able to take care of everything that I needed done at a fraction of the cost. Excellent work that was completed within one day. The fact that I can communicate with him directly about my car (unlike most places) speaks volumes. I will definitely be using him again in the future with needed repairs. An excellent choice for mechanical work.

    Toyoworks - Toyota, Lexus & Scion Auto Repair

    Toyoworks - Toyota, Lexus & Scion Auto Repair

    (70 reviews)

    I came across Toyoworks while looking for a place to service my Prius. They were honest when…read moretelling me about the condition of my car. They said it was in great shape. I did a 100,000 mile service and coolant flush and exchange. It was a pretty good experience and will definitely return.

    I normally don't leave reviews, especially for something that happened a while back. But as I'm…read morecurrently looking for a place to service another 4Runner, I felt this experience was worth sharing. A few years ago, I took my first 4Runner V8 to Toyoworks for a timing belt and water pump replacement. They advertise themselves as Toyota/Lexus specialists. Unfortunately, the timing belt was installed incorrectly and snapped while the engine was running -- under their care. This caused major internal engine damage, including several bent pistons. To their credit, they did repair the engine. However, they still charged me for the original timing belt service, which I now understand should have been waived at minimum. According to Arizona law, auto repair shops must perform services with reasonable care, and if negligence leads to damage, they can be held responsible (see ARS § 12-561 and the Arizona Consumer Fraud Act § 44-1522). The most frustrating part is that the engine was never quite the same after the repair. It developed a light "ticking" noise and felt like it had lost some power. I ended up selling the vehicle later on, but that experience stuck with me. I'm not posting this to discredit the shop -- I know many people have had good experiences with Toyoworks over the years. I'm simply sharing my own so others can ask the right questions and fully understand what kind of accountability is offered before committing to major work.

    D&M Automotive - They always have some nice cars they are working on every time I stop by!

    D&M Automotive

    (65 reviews)

    Always a good experience - they know what they are doing and good with communication.read more

    I wasn't going to write a review about my experience, but my friend has since had 2 similar…read moreexperiences here so I feel like people should know. I am extremely hesitant to bring my car to a mechanic shop normally because my dad typically fixes my cars for me. I wanted to give him a break so that is what lead me here. A little over a year ago I brought my car in for a horrible noise it was making. They diagnosed it and over $1,000 later I got the call my car was fixed and ready. As I was driving away, the same very glaring and obvious noise happened even before I left the parking lot. I called and let them know it was still making the noise so they had me bring it back the next day. I went on a drive with one of the mechanics so I could make sure they knew what noise I was talking about. They kept my car, put some oil/lubricant on a few things, and said good to go. Again, my car made the noise as I drove out of the parking lot. I called again to tell them it was still making the noise and I was told, "I don't know what to tell you, your car is old and we could spend years looking for what is causing the noise." And that was it. No offer to try to figure it out and I've now spent the money I barely could afford as a single mom and my car is not fixed. And I don't have the additional funds at the time to take it elsewhere because I spent it with them. Here I am, over a year later and the car is still making the noise because I'm nervous about trying at another mechanic. My friend over the past year has had two very similar experiences where the initial issue was not fixed at first and she has had to go back. She had to pay for the non-fixes and again for the going back to actually get it fixed. I have no doubt the work they did on my car was done properly, however it was not the right work or the fix for my issue. The employee even said he thought what they replaced looked like it had already been replaced before (like it was not the original part). I feel like that should have raised a flag that maybe it wasn't the part that needed replacing. I would use caution when considering going here.

    Discount Tire

    Discount Tire

    (115 reviews)

    After getting a routine tire rotation at my Nissan dealership in Phoenix the day prior, I was…read moredriving up I-17 on my way out of town & the tires were hopping like crazy & the entire car was shuddering along the freeway. I got off & saw a Discount Tire, who I get all my tires from & trust & knowing my car had recently been inspected at the dealership & all I had done was the tire rotation, I was hoping they could help. This was not my regular Discount Tire location, but then I don't seem to have a regular one, I use whichever shop is close when I need it, which is usually unplanned & unexpected. They always come through for me! It wasn't too long of a wait considering i was a drop in. They inspected every tire & also had their wheel alignment specialist look it over to be sure. He did find & make some slight adjustments to my alignment & they rebalanced all 4 tires, replacing the weights. I was able to continue on with my trip & my car rode like dream! I am so happy with the results!

    After 30 years as a loyal Discount customer, my recent experience at this location has caused me to…read morelose confidence in the brand entirely. The service and leadership displayed by Dimitri were unacceptable. I was given false promises and information that I later discovered was untrue. When I attempted to address the issue, the response I received was simply that "it wasn't personal." Whether it was personal to him or not, it absolutely became personal to me the moment I was lied to and misled as a customer. What concerns me most is not only the poor customer service, but the apparent lack of accountability and leadership throughout the situation. After three decades of loyalty to your company, I expected honesty, professionalism, and a sincere effort to resolve the matter -- none of which I experienced. If corporate leadership genuinely cares about customer experience and brand integrity, I have documentation and proof supporting my concerns, including evidence of the misleading statements and unfulfilled promises made during this interaction. I would welcome the opportunity to provide further details and discuss the matter with someone empowered to address it appropriately. Sincerely, Robert Bohart

    Firestone Complete Auto Care - autorepair - Updated May 2026

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