Dont go here, I went here to get a battery replaced because my car battery was almost dead. I then…read morebuy the battery, Get told that my terminals are good and they're in good condition and that I Can still use them and save them. Then when he goes to put the battery in my car, it doesn't start and then I have to buy a brand new terminals, after he already took out the old ones and then realizes that he doesn't have one of them in store. So that's already $250 spent. Then I drive back to Reno and my car breaks on me. I have to get it towed to a mechanic shop all to realize that they put in the wrong battery and my terminals would've been fine if I had the right battery. Not to mention, I was sitting in their parking lot for three hours while this kid was struggling to work on my car, Said he could do it and then he wasn't able to.

They are the real ones in this neighborhood for real - helpful and friendly- honest !read more

Today was the first time I went to O'Reillys because my mechanic had me pick up some Freon and…read moresome gas treatment for my Corvette. The minute I walked in I was greeted by Robert, a big friendly guy knew exactly what I was looking for and immediately brought it to the counter. I wasn't too sure about the gas additive so he just told me just put it in the gas tank whenever and it will help with the gas quality. He asked me if I had signed up for their rewards program and I told him no, and they immediately signed me up, gave me a senior discount, a coupon to get a $15 credit card and a military discount and set up my Corvette in what he called "virtual garage "which means anytime I come in and buy anything for that particular vehicle. It will keep track of what I've purchased, and I will do the same thing for my jeep when I take it over to get windshield blades. Setting up the rebate documentation was very easy and they've already confirmed that they'll be sending me $15 gift rebate. I'm going back to get windshield wipers for my jeep and that will certainly help toward the cost. They do all kinds of things there, they have a scanner for your engine, they can check your windshield wipers and I don't even know half the things that they do, but they're full service. I also met Lenna one of the parts people and she was equally friendly and knowledgeable. It's easy access off of South Carson Street and they have ample parking. The store is clean, the aisles are set up so that you can see the signs big enough to know what you're looking for and how to find it on your own. I highly recommend this particular O'Reillys, which is in the south end of Carson, closer to my home.

This was my fifth visit to this location. Very nice people…read more Clean place, the bathroom could use some attention...it's an auto parts store, not a restaurant. Only place around that had my part. I took advantage of their call ahead service and It was waiting for me at the counter. Talk about fast and efficient. The gentlemen behind the counter were knowledgeable on the extra parts I needed and on their location in the store. Believe it or not, they made a suggestion that saved me time and money. They could've let me walk the plank and screw-up the repair. On another visit, the staff tested and verified that our alternator wasn't the issue (which deep down I knew but it's important to get it tested and eliminate the potential). Between them and the other customer that was there, they were able to point me in the direction that got our issue figured out; We also had a ball in the process! I haven't even tried another parts store (to compare) because every challenge has been met and exceeded. Thanks, boys! 7/19

I took my car to be scanned and Aiden was very helpful. What a nice young man! Professional,…read morecourteous, polite. I hate having car problems, but I will definitely go back to this Auto Zone the next time I need help or advice! Thank you, Aiden!

Very nice place, we are lucky to have several auto parts…read morestores on Carson City. I went in to have my Jeep scanned and they were very accommodating

This is the worse Napa store. For Over 10 years we have…read moretried to do business with the "lovely " parts guys specially Kris with his arrogant attitude. It seems that when they have to do their job (which is look for a part they have right on their counter) it's too much form them. Please save your self the hassle.!!!

They told me right away what they did and didn't have. No wasted time and I was able to purchase…read morethe exact part I needed for my RV wheel hub.

Hats off to these guys! Every time I go here they are more than willing to make any request…read morereality. Most times they can get parts next day and fit you in their busy schedule asap. Great job to all! Thank you Dan and team for all you do!! Can't wait to go back and see what's new.

I live in arizona and have been looking for a host tahoe slide in camper. Not many host dealers…read morehave the tahoe model in stock. Custom truck accessories had one. I negotiated everything over the phone with the mgr. Kent. He made the process painless. Did everthing he promised over the phone. Excellent purchase. All the guys there were more than helpful. They did suspension work on my truck to accommodate the 4500 lb camper and it drove like a Cadillac to az. I'm very impressed with custom truck accessories Kent and the guys. Accolades to all. Thanks again! I'm a happy camper!!

A+ 10/10 definitely recommend! Owner was working the front…read moreand she was ever so helpful and kind. Chevy worked on my car and was awesome. He was friendly, professional, and informative. He didn't push services, he simply showed me each picture and answered any questions I had. My new favorite place. I will be bringing any and/or all cars I have to them. I will also heartily recommend them to anyone who will listen. Y'all are awesome, thank you.

In an era where it feels like every customer interaction is optimized solely for maximum profit,…read morethe team at Capital Auto reminded me that professional integrity and genuine kindness still exist. I came in with a specialized battery registration issue--the kind of technical hurdle that usually leads to a "luxury vehicle" surcharge or a long lecture about proprietary software. Instead, the staff handled it with total expertise and, incredibly, didn't even charge me for the reset. As someone who values efficiency and no-nonsense service, I was blown away. They understood that a quick, helpful solution is worth more than the line item on an invoice. They were fast, knowledgeable, and truly helpful during a high-stress week. If you want a shop that prioritizes people and long-term relationships over a quick buck, this is the place. They've earned my respect and my future business. Highly recommended.

One of the bulbs in my headlight burned out. The older gentleman so graciously helped me replace…read morethe bulb and install the new one. He's a lifesaver! I highly recommend this place! Thank you!!

Didn't get the name of the older gentleman who helped me but my experience was awesome, was only in…read morethere for a small thing but definitely will come in here again. Great customer service which is much needed in a place like this. Thanks!

Prior to a long road trip, I stopped in at this Auto Zone for Antifreeze, Windshield Fluid, and a…read morequart of Pennzoil. I found what I needed quickly, the prices seemed to be in range, and the guy behind the counter was friendly efficient. An easy transaction.

The location on highway 50 is terrible. The guy behind counter handed me the device to check…read moreengine light. Like I was supposed to do it myself? Yeah, ok! Poor customer service. Can his ass.. older guy, i didn't catch his name.

I bought 4 new tires from here in August 2022 for my vehicle. The brand name of the tires I had…read morenever heard of before, but trusted what Larry told me about the tires. All in all I drive very little and between August 2022 and Sept. 2024 I had put 20K miles on my car. 2 of my tires were almost bald!!! When I had asked about warranty of the tires they said I had not come in for the proper tire rotation. I only had them rotated 2 in 2 years. (My fault for not realizing tires need rotation every 5K miles) Well, long story short, I had to replace my tires. There was not an offer of discount, since the tires were only 2 years and only had 20K miles on them. I did not replace my tires here, nor will I go back. Customer service is becoming a thing of the past.

Sadly, I can't give a 5 star review to Carson City Tire Pros. And this would have been a full 5…read morestar experience if I was only dealing with Michael. Everything did go great on my visit until I saw on the receipt well later on when when filing taxes that the older guy at the counter snuck the road hazard warranty in on my set of tires without even asking me about it. I did not want that warranty and if I knew he was adding it in I would have declined it. He never even said a word about it. Very bad practice there.

The staff at B&R are top notch! Their customer service is absolutely amazing. We blew a…read moretransmission while qorking out of state and the part was in the Carson City location. We traveled to pick it up as we were on a tight deadline. The staff went above and beyond to make it happen for us to save us from being stranded any longer. We cannot thank Pedro, Reed, Amber. And Lacey (and the salesman whose name he didnt give us) for helping us out of a complete bind. You all are amazing and restored a lot of faith in humanity. We sincerely appreciate everything you did for us. Robyn and the entire Project Outbound team.

I ordered a computer for my Dodge after 10 days. I called them they asked me for the receipt…read morenumber. wich they never give me a receipt. then they told me the computer I ordered and paid for was no good. so they decided not to send it..Never called or emailed to tell me this....