I called Batteries Plus looking for an 18650 rechargeable battery. Tim informed me that there were two variants of the battery and confirmed that both were in stock. When I arrived at the store 10 minutes later, Tim already had both variants at the counter for comparison to the old battery. He promptly identified the correct replacement and rang up the transaction. Elapsed time in store: 2 minutes. Thank you, Tim. read more

Batteries Plus - Great customer service from Tim! He had the battery waiting at the register when I arrived. - Battery Stores Near Me - Reno, Nevada

HORRIBLE! Purchased a deep cycle battery, it is dead, won't hold charge, took it in as it was only 18 months old, guy goes "it gas only 1 w do drainage in your car and no warranty ".. . Waste of money and time! Never had issues with autozone O'Reilly or Costco, oll NEVER deal with your company again! read more

Batteries Plus - Battery Stores Near Me - Reno, Nevada

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The price to program a new key for my car was significantly less than local locksmiths.

Their services are in their name! I wandered in here to check my main key fob for my s.u.v. The gentleman took my key, checked my battery right in front of me and replaced it. He tested it and I was good to go. He was sweet and didn't even charge me for the installation, just the battery. My key fob only had a dead battery and I learned they will replace my key fob for cheaper than Subaru and Autozone. I love being able to save some money. I think $700 for a key fob is absurd. If I can save you a buck, check here first for all battery and bulbs. My headlights are cheaper here as well. read more

Batteries Plus - It only needed a new battery. - Battery Stores Near Me - Reno, Nevada

I needed to see if a battery I have in a boat I just bought is good. I went to Batteries Plus thinking I might have to buy a new battery. I gotta say these guys were great they immediately tested the battery to see if it was still good. they said it was actually in great shape almost like new, excellent service is all I can say good old-fashioned excellent service. I will definitely be going back when I do need to replace the battery.. read more

Wow...I am amazed at the customer service that I got here. Chris and Derrick filled and charged a battery at no charge. They also followed up with a call stating the cranking amps and that it was ready for pick up. Call or go to them first! Thanks again for this great experience! read more

I only visit Batteries Plus Bulbs when I need a specific type of battery, and they've had exactly what I've needed every time I've visited. I like that you have the option to buy just one battery so you don't end up with a pack of random batteries that will expire before you ever use another one. During my most recent visit I needed a new battery for my key fob (something I've only ever needed once in 7 years) and for $10 i was able to get the replacement battery plus they changed it for me. Totally worth it to pay to have this done and off my to-do list without dealing with the hassle. Also, they offer battery disposal up to 5lbs at a time. If you're like me and collect your bad batteries for proper disposal, Batteries Plus Bulbs will take those off your hands. If you throw your batteries in the trash, STOP doing that! Keep a bag with your battery collection, label it "bad," collect your bad batteries every time you change them out, and then drop your bag here for proper disposal! read more

Called while on the way over to verify and confirm they had the specific battery in stock. No answer, and instructed to leave a message because of the in store customers they were helping. Left a message and ten minutes later (en route) they called back! Wow! Great customer service! Employee said the there was one left! The battery that died was group 27 and so he had one left to fit exactly and has 840 cca.. Prefer the agm.. but maybe next time! Great customer service! Clean and helpful staff! read more

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Rockstars. Had the battery I needed. Changed the dead one out of the key fob. Install the new one, on my way in 45 seconds. Awesome, five stars read more

Super easy to find what you're looking for. I've ordered batteries and bulbs here. Easy on-line ordering. Tim called to make sure I was ordering the right battery for my bike. That's excellent customer service! read more

I think I'm spoiled. I usually go to the Kietzke location where the staff is much friendlier and helpful. I won't be back to this location.

Fast and efficient replacement of my iPhone battery. Happy employees Greeted when I entered their store. Made appointment and completed on time. read more

These guys know what they are doing. Replace any batteries in a minute! Also cool selection of flashlights smart bulbs and lots of great gift ideas. read more

Absolutely the best service, rare these days! My husband's mobility scooter needed new batteries. Got them replaced in no time. Thought I might have to go to a medical supply to get them. read more

This was such a great experience!! In and out in less than 90 seconds with amazing customer service. Why can't all stores operate like this !! read more

Awesome customer service by staff (Kevin) first thing in the morning, to help with troubleshooting intermittent blaring horn on my Honda Civic. (Background: My Honda started to blare horns when I unlocked the doors and started up engine at Walmart parking lot about 9AM.....non-stop horns whatever I did: cut the engine, park the car, drive, etc...) I tried to go to Sierra auto repair, but no mechanic, most repair shops closed since it was Sunday morning. So I went to Batteries plus Bulbs because that's where I had my car key duplicated, thinking they could help me out. With patience and spot-on service (he just had his first coffee cup), Kevin was able to locate, analyze and suggest ways to address problem. Helping out customers was 2nd nature to these Batteries Plus Bulbs staff. New key fob was issued conveniently and customer went home "as a happy camper".They are located down in Canyon Center 10580 N McCarran Blvd Suite 113 next to the UPS store. read more

My experience today was very easy, quick, reasonable and a pleasure. I needed watch batteries and within a few minutes had both watch batteries replaced. The gentleman was very personable and told me about a plan for a couple extra dollars to replace my watch batteries for the lifetime of my watch. It made perfect sense for the price. Thank you so much. Would highly recommend this service. read more

WOW what a great Customer Service experience today provided by Rob at Batteries Plus Bulbs. They are located down in Canyon Center 10580 N McCarran Blvd Suite 113 by Sav More etc. Every time my Garmin Vivofit needs a battery and I replace them it stops working. I thought I would try Batteries Plus to see if it would keep working. Not only were the batteries reasonably priced ($3.99) but they also installed them for free. While I was in there many people came in asking questions about Car Fob batteries etc. THEY can do it all. Looking forward to going back there for all those special battery needs. THANK YOU THANK YOU THANK YOU read more

After three experiences in two days as a damsel in distress waiting for saviors with jumper cables in hand and my car hood popped, embarrassment at my self-induced dead battery problems urged me to purchase a replacement at the close of a Tahoe overnighter. Peeking around online brought me to Batteries + Bulbs, where I found the most affordable options to avoid awkward battery jumps from strangers in miscellaneous parking lots across Nevada. To the relief of my purse, I paid $130 with a coupon, and will receive a $10 mail-in rebate in the next few weeks. This location (as I imagine with other B+B's locations) offered free installation with the purchase. I less awkwardly hung out in the parking lot between Sally Beauty and Silver Chopsticks while my old battery was removed and the new one was put in. I enjoyed a pleasant conversation with the super friendly employee who had all the tools I now know I would not have had at home. He added a spray coating of an anti-rusting agent at the end of the installation, which was appreciated after seeing the state of repair I had left my terminal posts in prior to the wire brush cleaning. I am thankful for for such attentive service and for the clean installation on the same day I ordered. Most importantly, I can put my damsel in distress act on hold for at least the next 5 years that the battery is reported to last. read more

Super friendly and so willing to help. Searched for the battery I was looking for and called me when it was in.

Went to buy a new battery and Tim went out and took time to figure out it wasn't a new battery I needed but a loose cable. He cleaned it all up and tighter it. Thank you so much for not making me purchase a battery I didn't need. read more

I went in today to have the screen replaced on my phone. Kevin, the manager, was super helpful, informative and quick! It took them only an hour to replace my screen and it is literally like brand new!! I am so glad I went, and will trust them with my phone any day! read more

I bought a battery not even two weeks old got cold out my Harley is hard to start and melted the positive connection and they said I had a two-year warranty and now they're telling me I I hook the battery up wrong and won't validate the warranty that's ajoke I have a two-year warranty and the guy is trying to tell me I didn't know how to hook up my own battery and I've been driving around the last 2 weeks that's ridiculous there warranties bogus those guys suck and go to Walmart at least they warranty their batteries and give you a new one so everybody be warned they don't warranty their batteries they'll say you hooked it up wrong instead of validating a warranty read more

I had a great customer service experience today. I needed my car's key fobs batteries changed, but the issue was that I couldn't loosen the screws to open the fobs to change the batteries. When I went to Batteries Plus to pick up my batteries planning to head to the car dealership next, I asked them if they could try turning the screws that I couldn't loosen. They did, and they replaced batteries and my key fobs work now! Thank you for saving me the trip down south. read more

When my car battery died on a snowy holiday weekend, I was able to order the battery I needed online and pick it up and have it installed at the store the next day. Very convenient. Robert was very helpful in getting the new battery installed quickly. I will definitely use Batteries + the next time I need a car battery. Thank you! read more