my wife went in to buy a headlight for her Honda CRV low beam and asked if the fellow could put it…read morein, he replied no they don't. I am handicapped and cannot stand for a long time having to use a walker and she is a nurse that has to go to work at 4 am tomorrow morning until usually 6 pm. I can understand if it was a large item, I have shopped here for over five years and if this is the service you are proud of, no more. Plus after paying a neighborhood teenager we found out it is the wrong bulb anyway. Shame on you. We will return the bulb and not darken your doorways again!!

Can't recommend this place highly enough. 6 stars. For $9 I got a part and a professional to…read moreinstall it.

I'm really surprised I haven't provided a review for these outstanding, professional group of…read morepeople that I've had the pleasure of bringing my Duramax for work and upgrades. These guys breathe, sleep, eat, and bleed Duramax. Since 2016 when they installed a lift pump to the most current CP4 conversion to CP3 as well as the BDS 2-3" Coilover conversion, I've had nothing but excellent peace of mind running my 1-ton Chevy as a daily driver, towing trailers, and just plain hauling stuff. They have yet to let me or my truck down. Robbie, Kevin and crew, thanks and keep up the excellent work!!

Dmax is a deceptive store,they have 5 star reviews for their 2011lml hydrobooster stating it works…read moregreat for an upgrade for my 2008,after it failed and burnt up my brake system they stated that it doesn't work. So all my fault, but now I see they won't post my 1 star ,so I see now why they get all 5 star reviews on their site, cause they allow nothing else

Hats off to this fine repair facility. I recently found myself stranded about 45 miles from their…read moreshop, and arranged a tow. I spoke with them by phone, told them what I needed repaired, and gave them the information on my vehicle. I wouldn't be able to get there by closing, and they offered electrical hookup if I needed it since I would be spending the night in my rig. Their first tech was there at 7:30 the next morning, and soon started work on my vehicle. They had pre-ordered the part, and thanks to their rapid and skilled help I was soon on my way. Their pricing was extremely fair, and their quick service, knowing I was on vacation, was greatly appreciated. Thanks again to all of them that helped save my vacation!

Sorry to post this so late, but I want to make sure everyone that reads this review knows that they…read morewill not be disappointed with the service that they will receive from Bob's. We were attending an UTV/ATV Jamboree about 35miles from Gardnerville, when a bracket holding our springs on our toyhauler snapped off. We called and Bob explained to my husband how to best secure the spring to be able to get it to him for repair. We made an appt and parked the trailer in on lot and they got to work on it immediately. My husband asked if he would be able to repack the wheel bearings and do a brake inspection. No problem. He suggested a place to go for breakfast that was dog friendly (best breakfast ever). While we were there Bob called and asked if we could come back by he wanted to show us a couple of things. Great...all I could here was $$$. He pointed out that the other bracket was about to fail, he showed us our tires, on the outside they looked perfectly fine but on the inside they were severely cracked and should have been replaced a before we even set out on the trip, but who looks at the backside of their tires? Bob and his guys Jerry and I can't recall the other service person, did a throrough inspection of the trailer. They kept us informed every single step of the way. Bonus was that they allowed us to spend the night on the lot and provided us with electricity, offered us coffee in the morning. We had them replace the tires and as soon as they arrived they stopped and got them mounted and on the trailer and on our way home. As I walked into the office to pay, assuming that as an out of towner with a repair that had to be fixed and with the added extras I was about to be way overcharged...to my surprise when handed the bill I questioned the amount..."are you sure this is correct? This seems way to low" she reassured me that it was indeed correct. We checked a few places prior to picking Bob's and just for the welding of the brackets was just as much as our total bill. Welding the brackets, repacking the wheel bearing, complete brake job, four new tires and a few other minor things, letting us stay on site and just the warm and friendly staff was well worth what we spent. I left feeling 100% confident that everything was A OK for our travels home. Thank you so very much Bob and your staff. Terri & Rich and Nova (corgi)

Well, driving our diesel pusher motorhome on our first leg of our journey from Acton to Bishop our…read moreAC went from cold to warm about 1/2 way through the desert. I smelled a slight odor similar to truck brakes that have been used too much down hill. I assumed everything was okay because no lights came on and no gauge indications had changed. The only thing different was it was very warm in the cabin. Our final destination was Idaho. We pulled in to Bishop and backed the Motorhome in our friends driveway then shut off the motor. AND THEN... Smoke came billowing from the back of the rig... OH CRAP was our only thought. After taking some fire prevention actions, the serpentine belt that turns pulleys for the alternator, water pump, and, yes, the AC, melted off and fell to the ground. That was Monday June 10, 2019. I spent Tuesday hunting down everyone in Bishop qualified and able to work on diesel engines and replace an AC compressor. That netted me ONE business, namely Britts Diesel. They have an excellent reputation in town, however, they could not fit me in for two weeks. I don't have two weeks of my life to just sit around waiting to get an AC compressor replaced. Britts Diesel said I would have to get my rig towed to them. Turns out the closest tow truck that can haul a 43' diesel pusher is in Gardnerville which is about 180 miles away. The cost was $300.00 an hour port to port. WOW!! So I called GUIDED TRUCK AND REPAIR in Gardnerville Nevada... This turned out to be the best call I have EVER made regarding ANY BUSINESS transaction... EVER!!! Kory basically dropped everything for us because he knew we were 100% stranded. He had two weeks worth of work in front of him also. However, he had pity on us because of our situation and because we live in our motorhome. We ended up having the motorhome towed all the way to Gardnerville and to GUIDED TRUCK AND REPAIR. This for same price as it would have cost for the tow truck to come from Gardnerville to get us, tow us only a few miles to Britts Diesel in Bishop, and then return to his home town of Gardnerville. Kory at GUIDED TRUCK AND REPAIR was so incredibly professional, so polite, so respectful, so accommodating, and every other compliment you can give a person in customer service. Kory was truly a blessing in many ways including an excellent mechanic. The rest of the details really don't matter for this Yelp review. However, for the "take away" of this real life experience, please know how much this customer truly appreciates Kory and the entire crew at GUIDED TRUCK AND REPAIR in Gardnerville Nevada. They are beyond amazing and professional and polite genuine GOOD PEOPLE!!!!! THANK YOU, Kory, April, and Becky!!! Thank you!!!

We had some sort of a leak in our new motorhome. Normally, we take it to Cummins in Sparks for…read moreservice and repairs (an hour drive). But we found Guided Truck on a web search and decided to give them a call. These people are amazing! Corey immediately took the time to search for the leak. At first we thought it was hydraulic, but since it wasn't leaking when we brought it to them, it was hard to identify where it was coming from. Corey did find a coolant leak, then a small hydronic leak. Later, Corey offered to come to our house and look at where it leaked on our garage floor. He confirmed the large leak was coolant. Corey ordered our parts, and set us up with another appointment. I can't say enough about everyone at this shop...From the owners, Paul and April, to Corey and the other mechanics. These folks are honest, reliable and reasonable. When we brought it in for the coolant leak repair, it was done quickly and we were able to pick up our motorhome later that day. While there, I asked them if they would bolt a hitch onto our Jeep, and they did that for us too. It is so rare to find a business like this. They've earned our trust. These guys are very impressive!!

Always open to mount and balances Quick service at a price…read moreone can't beat. Some of the employees could be a little more personable.

I wish I could give a lesser rating. I would not recommend ANYBODY taking a vehicle here. I had to…read morereschedule appointment even though my tires arrived, the balance weights rubbed due to not replacing tape weights (used tap on weights), 2 valve stems were not tight but I did not know about slow leak until next morning. Went back today, the counter person "Kevin" showed absolutely no concern, not even a bit of empathy. I politely asked for some sort of compensation, and was abruptly told that nothing could be done. During this process, it interfered with my VA appointment, which I did explain to him, and that drove home the final nail. This store is the closest one to a military installation, and if they show no concern/empathy towards veterans, what treatment are they giving to active duty personnel???

The low oil symbol popped up on my car's control panel. Of course it did this while I was out of…read moretown in Lake Tahoe. It did so about a couple blocks before I passed the O'Reilly. Fortuitous. So I maneuvered about to bee line to the shop. Right as we walked in, we were pleasantly greeted by the cashier behind the counter. I asked where the oil was, he told me where it was. I easily found it upon his clear directions. The oils were clearly labeled and priced. The staff seemed knowledgeable, I heard them helping other customers pick the right oils and ordering auto parts. The store interior was invitingly clean and organized, as was the parking lot. But they don't have any trash bins outside.

I love O'Reilly auto parts so much they go above and beyond even the other auto parts stores. They…read morealways have the things in stock that I'm looking for. They always are happy to check over the phone so I don't have to waste a trip and not only that they will check your battery and your alternator and your starter for free. Alex Sosa was super friendly, helpful, and efficient at getting me what I needed and doing the test testing and even cleaned my battery terminals. Thank you so much Alex and O'Reilly. You're the first place. I check when I'm looking for auto parts. We are so lucky to have you in South Lake Tahoe.

Super high five to "victor"! It was already late but he helped us without complaining and very…read morehospitable. Autozone is so lucky to have a staff like him who is knowledgeable, so easy to talk to, very patient to our questions, very helpful, always smiling. I also saw another staff who also seemed in a good mood and both of them treated each other like friends. Just good vibes. THank you so much Victor for helping us with our car and for your warmth it relieved us of our worries coming from a very long drive!!

Todd and JD amazing most helpful out there. We're not even locals and they helped us our check…read moreengine light was on. They found the problem gave us a solution and help us fix it. I wouldn't go anywhere else except here shout out to you both for being friendly and showing love

Extremely friendly service!! Needed a tire rotation. I know everyone is so busy these days but…read moretook a chance they might be able to squeeze me in. They said I could come in at 1:00 that day. I thought awesome. Then Pam called me back said that they had a cancellation so I could come in earlier if I wanted to. Tire rotation was done and I got to wait in their clean comfortably waiting room. Thank you so much for getting me in and being such kind folks.

Family owned and operated for years & years. Ethical, moral, honest. You won't get burned.very…read moreupfront. Pleasure to do business with. Highly recommended.