Today was the first time I went to O'Reillys because my mechanic had me pick up some Freon and some gas treatment for my Corvette. The minute I walked in I was greeted by Robert, a big friendly guy knew exactly what I was looking for and immediately brought it to the counter. I wasn't too sure about the gas additive so he just told me just put it in the gas tank whenever and it will help with the gas quality. He asked me if I had signed up for their rewards program and I told him no, and they immediately signed me up, gave me a senior discount, a coupon to get a $15 credit card and a military discount and set up my Corvette in what he called "virtual garage "which means anytime I come in and buy anything for that particular vehicle. It will keep track of what I've purchased, and I will do the same thing for my jeep when I take it over to get windshield blades. Setting up the rebate documentation was very easy and they've already confirmed that they'll be sending me $15 gift rebate. I'm going back to get windshield wipers for my jeep and that will certainly help toward the cost. They do all kinds of things there, they have a scanner for your engine, they can check your windshield wipers and I don't even know half the things that they do, but they're full service. I also met Lenna one of the parts people and she was equally friendly and knowledgeable. It's easy access off of South Carson Street and they have ample parking. The store is clean, the aisles are set up so that you can see the signs big enough to know what you're looking for and how to find it on your own. I highly recommend this particular O'Reillys, which is in the south end of Carson, closer to my home. read more

O'Reilly Auto Parts - Rebate coupon - Auto Parts & Supplies Near Me - Carson City, Nevada

This was my fifth visit to this location. Very nice people. Clean place, the bathroom could use some attention...it's an auto parts store, not a restaurant. Only place around that had my part. I took advantage of their call ahead service and It was waiting for me at the counter. Talk about fast and efficient. The gentlemen behind the counter were knowledgeable on the extra parts I needed and on their location in the store. Believe it or not, they made a suggestion that saved me time and money. They could've let me walk the plank and screw-up the repair. On another visit, the staff tested and verified that our alternator wasn't the issue (which deep down I knew but it's important to get it tested and eliminate the potential). Between them and the other customer that was there, they were able to point me in the direction that got our issue figured out; We also had a ball in the process! I haven't even tried another parts store (to compare) because every challenge has been met and exceeded. Thanks, boys! 7/19 read more

Went to this location to buy some winter glass treatment. They had it. But i ended up getting in a jam with my car while there. A gentleman there went WAY out of his way to help me. He took as long as was needed to solve the problem. Which he did. I Have gotten help from this same man before. Super friendly, kind. He is a great employee. But more than that, he is a respectable, patient, considerate, gentle, good natured man, seperate from his job. I wish i had better capability to describe how genuinely true this guy is to what a man is in his behavior, attitude, interraction, presentation of himself, and just who he is as a person. Im sure that everyone who has anything to do with him, is blessed by him. On a seperate note, this team at this location were also helpful, supportive, giving, friendly and very sweet; individually and together. They work well together, and hand in hand With each other. They get along with each other very well, and contribute to one another willingly. I would describe them all as soft hearted people. Who value quality in the job they do, the service they provide, their interraction with one another, and merely who they are. The people and the atmosphere are one you always want to return to, even if just to stop in and say "hi." Thank you read more

Stopped in for some new wiper blades recently. The ladies at the counter were super friendly and immediately helpful. Showed me options based on prices and quality and we made a choice. One of them also offered to come out and put them on, which made me very happy as I was wearing a dress and it was windy out - not a good combination! I appreciate the details when you purchase something and good service is always a plus. Thank you for making my day sunnier and easier! read more

The guys and gals here always say hello to folks entering the store and establish a welcoming atmosphere. Seems like almost everyone on staff has extensive hands-on automotive experience and make time to share that knowledge whenever I need it. Out of stock parts are quickly brought in, usually the next day, and for most parts, a variety of manufacturers and prices are available. How hard can it be to install wipers? You'll find out when you try it yourself and the folks here come out and do it for you. Highly recommended. read more

Needed snow chains for my car so I called ahead to check inventory- I was told they had three options in my tire size. I get to the store and the woman tells me they have nothing for me. I'm from out of town so I ask her to verify their phone number to make sure I called and went to the correct store- the woman's response "I don't know, it doesn't matter honey, we don't have them." Don't waste your time here. Go to the Autozone across the street if you really want to get something done. read more

This place is a life saver. I had to drop a friend off at the Reno Airport, and on the way back, my car broke down in a grocery store's parking lot. So now not only did I have three hours of driving left back home, and was losing sunlight and my car's starter had seen its final day of travel. I couldn't have been more frustrated. I looked up local auto supply stores and called O'Reilly. I gave them my car's information and the part I needed - they had one in stock! I walked down the highway to grab the starter from them. I entered the shop as was greeted by a friendly employee wearing a smile, whose name I can't remember unfortunately. I felt very welcomed here, he asked me what was wrong with my car and offered to give any additional information I needed on replacement. He said he would have gladly given me a ride back to my car, but he was the only one working and couldn't leave the shop. The gesture in itself was enough to show that the employee was very helpful and interested in getting my problem fixed. Great service! read more

I usually go to one of the two O'Reilly stores when I've gone to the other Auto Parts stores in Carson and haven't yet found what I need. About 50% of the time do I find what I need at O'Reilly. They have good specials on oil if you can catch a sale. Sometimes the best prices in town on oil. Retail store size at this store is kinda small but I do like their electrical parts selection and also their small hardware/body clips selection. read more

Serivice was a little slow- only one guy helping at the counter while other employees worked in back. A customer had 2 pit bulls running loose in the store. When I commented on it he of course said they would never hurt anyone. Can't imagine how management would be okay with that. If they but someone the stores liability would be huge! read more

I went there this morning talked to Michael about my battery light coming on they gave me the best customer service I got a new battery a brake light and brake fluid they helped install the battery, brake light and they refilled my brake fluid the people who work here are amazing! not to mention how reasonable the price for everything was! read more

Just can't go there anymore. ex 1) Battery died 3 yrs into a 6yr battery. Thay can't find me in the computer even though they insist on your number for every transaction. Other places will then prorate from manufacture date on the battery. Not here, they want to sell a whole new battery. ex 2) Placed a special order part. They only held it for 7 days then sent it back to warehouse even thoug I paid up front. Then since I did not have the receipt no refund, no part no nothing. ex 3) Needed a brake part so I brough the old one in. Since it was off a trailer they cant look it up so no help. I went to autozone who looked at it and had no prolelm matching it up to a part. So let's see crappy batteries, poor refund process, special orders system sucks Can I do .5 or no star rating? read more

John and Jenny were extremely helpful.They have earned a customer for life as well as referrals. Highly recommended.