Very nice place, we are lucky to have several auto parts…read morestores on Carson City. I went in to have my Jeep scanned and they were very accommodating

While they have everything, it might not be what you need. Was looking for windshield wipers, and…read morefound that they either had REALLY EXPENSIVE ones or cheap ones. Nothing in the middle. Who wants to pay $60-80 for a PAIR of wipers. I ended up going somewhere else. Was specifically looking for Rainx Latitude Wipers. Clean. Nice. Friendly.

I stopped into this location to purchase a couple of small items and noticed my check engine light…read morewas on. I asked the associate if he could check and see what the code was, so we went out to the car and once the reader got the info needed, a Hispanic fella stopped us and the associate and him had a very lengthy conversation. Phone numbers were exchanged, handshakes ensued, more talking and some chuckles and I was standing there for several minutes. I don't know what they were talking about but it certainly wasn't important enough to waste my time. The associate completely forgotten me and not once acknowledged me. A simple; "Just one sec sir" Would have been enough, or better yet, he should have told the guy to hang on, since I was there first. I got tired of standing there and got in my car. The associate never even saw me drive away in anger. I wasn't just ignored, I was dismissed. This summer (in a couple of weeks actually) I am rebuilding an 83 GMC squarebody and planned on getting my parts from this store, but that won't be happening anymore.

My Dodge Dart needed new headlights. Zach found just what I needed and provided **outstanding**…read morecustomer service by installing them and getting me back on the road! Thank you Zach! :D

Dont go here, I went here to get a battery replaced because my car battery was almost dead. I then…read morebuy the battery, Get told that my terminals are good and they're in good condition and that I Can still use them and save them. Then when he goes to put the battery in my car, it doesn't start and then I have to buy a brand new terminals, after he already took out the old ones and then realizes that he doesn't have one of them in store. So that's already $250 spent. Then I drive back to Reno and my car breaks on me. I have to get it towed to a mechanic shop all to realize that they put in the wrong battery and my terminals would've been fine if I had the right battery. Not to mention, I was sitting in their parking lot for three hours while this kid was struggling to work on my car, Said he could do it and then he wasn't able to.

They are the real ones in this neighborhood for real - helpful and friendly- honest !read more

They told me right away what they did and didn't have. No wasted time and I was able to purchase…read morethe exact part I needed for my RV wheel hub.

This is the worse Napa store. For Over 10 years we have…read moretried to do business with the "lovely " parts guys specially Kris with his arrogant attitude. It seems that when they have to do their job (which is look for a part they have right on their counter) it's too much form them. Please save your self the hassle.!!!

In an era where it feels like every customer interaction is optimized solely for maximum profit,…read morethe team at Capital Auto reminded me that professional integrity and genuine kindness still exist. I came in with a specialized battery registration issue--the kind of technical hurdle that usually leads to a "luxury vehicle" surcharge or a long lecture about proprietary software. Instead, the staff handled it with total expertise and, incredibly, didn't even charge me for the reset. As someone who values efficiency and no-nonsense service, I was blown away. They understood that a quick, helpful solution is worth more than the line item on an invoice. They were fast, knowledgeable, and truly helpful during a high-stress week. If you want a shop that prioritizes people and long-term relationships over a quick buck, this is the place. They've earned my respect and my future business. Highly recommended.

I've always had good experiences with Capital Automotive for routine maintenance and inspections,…read morealong with some specialized repairs on an older vehicle. Great work along with great communication and customer service.

I have had them do a couple modifications, wheels, and tires for me and my husbands vehicles. They…read moreare always very thorough, do a good job and are friendly. I stopped by the other day because I was magically missing a lug nut after getting my tires replaced somewhere else and they were more than willing to help and replaced the lug nut without a charge. Thanks again!!

I used Custom Truck Accessories 3 years ago when I was working in Carson City. I needed tow mirrors…read moreput on my Ram 2500. They found the appropriate mirrors and installed them in 4 days. Two months ago, my driver's side mirror was damaged and needed to be replaced. I tried to find the replacement myself, but was unsuccessful. I live in the Coachella Valley so that I couldn't drive to their store. I found their number and called them a week ago. They found my paperwork, remembered who I was, and searched for a replacement. They were able to find one, and it is now on the way to my residence. These guys are the best. They have a beautiful, clean store, and everyone who works there is excellent, professional, and goes out of their way to help their clients. Thank you, Dan.

I've been in there quite a few times the past few weeks and the 4 employees I have met were all…read moreextremely welcoming an seemed to love what they do so it made the visit better.Whom I believe to be the manager is so nice

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